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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great experience totally happy with how the process worked!
So far so good we will see how it goes
Bought tires to fit custom rims for a pickup and consulted with a tech to make sure i was within safety and function specs, was pleased with the experience and will definitely do again.
Trouble free. Good selection of tires. Customer reviews and driver review videos are all helpful.
Had the tires I wanted in stock at a fair price.
Tire rack has always been consistent and reliable. Their website is easy to navigate, and have all the specs and reviews to make well informed tire decisions.
Workflow and content very valuable. I like the Tire compare feature and value the reviews. I like that you are working with Discount Tire as a dedicated installer. This will be my first time trying them. It would be nice if site could make appointments with a mobile installer option. I realize that may be more difficult with independent installers across regions. TY
Dante was a great great help ty for employees like him. Have a great day
Very easy, fool proof on their end, good prices and the tire ratings are a great help.
Great very easy to choose best tires for my vehicle and had great prices.
I have a 911 with 20" and 21" wheels, and it's often hard to find the tires I want. Tire Rack usually has them in stock—if they exist—and they always ship fast via FedEx or UPS, avoiding any USPS hassle. Thanks again!
Always fantastic, appreciate the wealth of knowledge.
I would like my default installer to come up with my account so I don't have to scroll through a bunch of very undesirables.
All the information you need is only a click away. Once you make a decision, your tires shipped directly to the installer. The installer calls you to make an appointment and install the tires. Nothing could be easier!
Thanks for your service. So easy to order online and get delivered to my dealer for installation.
Lee was helpful this morning discussing the Hub Adapter that these wheels require. I was originally only considering wheels that had the correct hub bore size for the vehicle.
I previously purchased four tires and had them shipped and installer and they arrived in a very timely manner as stated.
Tire rack is great for researching the best tires for your vehicle and reading reviews so the consumer can easily make an informed decision.
Great site and shopping experience. Easy to navigate and quick checkout.
Tires are dated fresh "always". They are brand new and have not been sitting on the shelf for 3 years. Free Road Hazard and Shipping! This is my 5th order of new tires from Tirerack.com. 5 Stars every order! What more can I say. I'm very satisfied with my purchase.
I've have shopped Tire Rack for over 15 years. The products are always FRESH, Customer Service is always helpful, and I just LOVE the web store and product selection. Thank you for keeping us save and informed.
Smooth and reliable service.
Good quality products too.
Great customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members