Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Appreciated the number of options you get for specific tire sizes, unlike tire stores that push only certain brands
User friendly, great selections, fast delivery, and great quality! You can't find another tire company like this!
I needed tires on several of my vehicles. It was going to hurt a lot to have to pay for all of them at once. It is awesome that I can use Affirm to pay over time. And being able to send them to a local installer is super easy. Thank you.
Website was user-friendly and made it very easy to purchase my order and schedule installation.
Easy to navigate, user friendly website. Great pricing and options
Good price, right tires, prompt delivery, correct order details.
Always quick and easy with a variety types of tires to choose from.
Tire Rack had all the information and tools needed to find the best tires for my car, and at the best price and delivery anywhere. Super pleased with the Vredestein HiTrac tires!
Great experience always, i've ordered several times from tire rack, including wheel and tire packages and I've never had any glitches.
Easy navigation and fast delivery. I have ordered for all my vehicles and haven't had any issues.
I entered my vehicles specs (make, model, year, trim) into your data search and TireRack recommended 18" tires, which I purchased. When they arrived at the mechanic, it turned out the tires needed to be 19". I had to have those tires returned and purchased new ones, which was a hassle (+ we left for a long road trip without the new tires). My recommendation is that your site asks customers to check the tire size rather than relying on the site's recommendations. That said, I'm grateful that TireRack says they'll refund the cost of the first tires and sent me a FedEx shipping label to return the first ones.
Always available for what i need. Great service and fast delivery.
Tire rack has the best tires and the best price, quick delivery
4 purchases so far and all have been delivered and installed in 48-72 hours with prices that match or are better than others. Will continue to repeat
Easy to use website. My tires are staggered sizes and they both were easy to find
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

