Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent price for a matching tire on brand new 2025 Honda Ridgeline. Even my expert, go-to tire shop couldn't order one of the "alternate design" Firestone for me. If you're looking for a hard-to-find tire, look here first! Seriously fast delivery. Couldn't have gotten it faster myself, even if I had driven myself.
All work was done quickly and efficiently. This is my 2nd set from tire rack. 2nd to this point is as good as the first.
Fast service, reasonable price. I have ordered at least five tire sets from Tire Rack.
Smooth and easy process. Everything was received within a week in good condition.
I ordered some lowering springs through tire rack before for an older vehicle.
Easy to find what I am looking for and quickly delivered to my home
Excellent. ——————————————————————————————————————————————————————————-——————————————————————————————————————————————————————————-
This is my 2nd purchase of tires through Tirerack.com. The tire testing results and reports are very helpful.
Great fitment guide, great tire reviews & specs, and shipped quickly
I appreciate that I could come here and look for what I wanted. The thoughts of going into a franchise and getting manipulated into buying what they wanted me to get made me sick. I made my selection, there were some adjustments that needed to be corrected and someone reached out with options. Super easy. Fast delivery and ready to mount up to my truck. An issue came up after delivery. I reached out and quickly got a response back with options to fix my problem. I would/will do this again!
I've used Tire Rack several time and have always been satisfied.
Order replacement tires from Tire Rack again to replace the ones we had (Pirelli Scorpion AS Plus 3 SL) its been 50k miles and needed new ones. The tires came to our front door in less than 24 hours. INCREDIBLE!... we also love these tires. Very quiet, great in rain, dry, and snow conditions. Thank You!
Fairly Fast shipping, quality was great and price was fair and unbelievable
I've bought several sets of tires now for multiple vehicles. Filtering options make shopping very simple.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

