Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have always had good experiences when I order from tire rack. Good prices and quick free delivery.
Charlie helped me figure out how to go from a low profile tire/wheel set up to a regular tire. Thanks
Great and never had an issue. Always dependable and cheaper than the shop.
Ordering was easy to use on the app and transaction went smoothly. Thank you
Very easy to navigate thru the app and hassle free
This site has great tools to find out exactly what you need to order to ensure you get the right parts!
It was Quick, Easy, and the Options to choose from were incredible!
The vast choice of tires available and the flawless on time deliver and installation. Well done 5 stars!
I believe this is my 4th order from Tirerack.com. I've always had a good experience with them.
Nice comparison. I appreciate the ability to compare. There is a lot of detailed information to dig in to here.
Outstanding experience as well as this experience, the website/app is super easy to use and the tires are at a reasonable price
Love tirerack! Awesome company. Clear pricing and guides to make sure you get the correct boots for your ride
I have ordered tires from Tire Rack multiple times, getting exactly what I wanted in a timely manner.
Every time I order they have what I want, its easy to buy, and easier to pick up.
Good selection but prices could be better. Maybe some special offers or cash back for returning customers would be nice. Even credits for a future purchase that don't expire.
Everything on time and in order
I don't have fifty words to say
All my prior purchases have been on time and as purchased; good experience.
2nd set bought and hope to have just as good experience as the first time.
I previously ordered tires from tire rack and they were delivered within a few days.
Was good that last time too. It was a long time ago in another county
Muy buenos precios y tienen de todo! Y la atención excelente
Su sitio web es muy buena, y muy amables mucha variedad y opciones
Typical online experience. Nothing great, nothing bad. I didn't really want to give feedback. I wish there was an option to skip.
My credit card is scratched and difficult to read, so I probably made an error in typing the account information into your website.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

