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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I got recommended tire rack as a young female by a guy from church as a way to save some money while in college on new tires. Always served me well and I feel like I have a little bit more of a leg up with it!
Researched what I needed, compared different options, ordered and had delivered to installer.
Tire rack delivers as promised, you can do your research and know you are buying based on your criteria
Website was easy to choose the type of tire I needed. The price was good and delivery was quick.
I am an returned customer. When I need tire replacement I go to Tire Rack.
In Jan 2023, I ordered tires and was able to use Mobile Installation. In Sept 2023, I had a tire replaced with road hazzard with Mobile Installation. Trying to order tires again and it says Mobile Installation is not in my area.
Great price point and easy website navigation. I've purchased several sets of tires for you and hope to continue to.
Way order, fast shipping and price was good. Summer tires were not handling winter driving. Super fast delivery in time for the next storm.
Allows searching by size, sorting by several parameters, and shows total cost after rebates.
A quick 3 minute call to Tire Rack (Basil B. Provided a friendly customer experience). She confirmed how to submit a Road Hazard claim which resulted in a detailed email and a 5 minute online web based claim to get pre-approval.
Every time I need tires, Tire Rack is always where I end up. They have the best availability, best pricing, ease of ordering by vehicle or by size. They are the best.
Previously, a customer with discount tire direct, the Tire rack transition has been seamless. Even handled an existing Tire certificate issue with no problems.
Easy to deal with, but your "opinion counts" poll doesn't work properly.
Tire Rack gave me a lot of good information and the best price on the tires I decided to buy from them.
Good deals and fast shipping, Just have them locally mounted/balanced!
Tire rack has the best selection around! Easy to find what you need and fast shipping!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

