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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,746
shipping
28,710
quality
29,270
This company responds to reviews on average within 1 day

Instant Feedback

529,775 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Single Female Approved
August 8, 2025

I got recommended tire rack as a young female by a guy from church as a way to save some money while in college on new tires. Always served me well and I feel like I have a little bit more of a leg up with it!

Date of experience: July 29, 2025
Maryland
1 review
0 helpful votes
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Smooth and easy to work with. I get all my tire wheel related stuff from them.

Date of experience: July 29, 2025
New York
1 review
0 helpful votes
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Researched what I needed, compared different options, ordered and had delivered to installer.

Date of experience: July 28, 2025
New Hampshire
1 review
0 helpful votes
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Informed reviews and info
August 8, 2025

Tire rack delivers as promised, you can do your research and know you are buying based on your criteria

Date of experience: July 29, 2025
New Jersey
1 review
0 helpful votes
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No problems. Easy to order
August 8, 2025

Website was easy to choose the type of tire I needed. The price was good and delivery was quick.

Date of experience: August 4, 2025
California
1 review
0 helpful votes
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Easy to use.
August 8, 2025

I am an returned customer. When I need tire replacement I go to Tire Rack.

Date of experience: July 29, 2025
California
1 review
0 helpful votes
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Great
August 8, 2025

Super easy to use website and easy scheduling installer. Good stuff!

Date of experience: July 29, 2025
Maryland
1 review
0 helpful votes
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No Mobile Installation
August 8, 2025

In Jan 2023, I ordered tires and was able to use Mobile Installation. In Sept 2023, I had a tire replaced with road hazzard with Mobile Installation. Trying to order tires again and it says Mobile Installation is not in my area.

Date of experience: July 29, 2025
Georgia
1 review
0 helpful votes
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Forever customer
August 8, 2025

Great price point and easy website navigation. I've purchased several sets of tires for you and hope to continue to.

Date of experience: July 29, 2025
Washington
1 review
0 helpful votes
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Good price great service
August 8, 2025

Way order, fast shipping and price was good. Summer tires were not handling winter driving. Super fast delivery in time for the next storm.

Date of experience: December 3, 2024
Washington
1 review
0 helpful votes
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Great way to buy tires
August 8, 2025

Allows searching by size, sorting by several parameters, and shows total cost after rebates.

Date of experience: July 29, 2025
Louisiana
1 review
0 helpful votes
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EASY
August 8, 2025

Easy to use website. Found what i needed at a fair price. Although having a 50 character minimum for a comment is pretty aggravating.

Date of experience: July 29, 2025
Arizona
1 review
0 helpful votes
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Quick and easy Road Hazard Claim
August 8, 2025

A quick 3 minute call to Tire Rack (Basil B. Provided a friendly customer experience). She confirmed how to submit a Road Hazard claim which resulted in a detailed email and a 5 minute online web based claim to get pre-approval.

Date of experience: July 29, 2025
Ohio
1 review
0 helpful votes
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Ease of ordering
August 8, 2025

Every time I need tires, Tire Rack is always where I end up. They have the best availability, best pricing, ease of ordering by vehicle or by size. They are the best.

Date of experience: July 29, 2025
New Jersey
1 review
0 helpful votes
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Always easy
August 8, 2025
Updated review

Great company always easy to work with always honor warranty

Date of experience: July 29, 2025

Previously, a customer with discount tire direct, the...
August 3, 2025
Previous review

Previously, a customer with discount tire direct, the Tire rack transition has been seamless. Even handled an existing Tire certificate issue with no problems.

Date of experience: July 24, 2025
New York
1 review
0 helpful votes
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RC snow
August 8, 2025

Good fit, reasonable price, free delivery System is friendly to use

Date of experience: July 29, 2023
Oregon
1 review
0 helpful votes
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Easy to deal with, but your "opinion counts" poll doesn't work properly.

Date of experience: July 29, 2025
Minnesota
1 review
0 helpful votes
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Great info and prices
August 8, 2025

Tire Rack gave me a lot of good information and the best price on the tires I decided to buy from them.

Date of experience: July 29, 2025
Texas
1 review
0 helpful votes
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Good deals and fast shipping, Just have them locally mounted/balanced!

Date of experience: July 29, 2025
South Carolina
1 review
0 helpful votes
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Fast & Easy!
August 8, 2025

Tire rack has the best selection around! Easy to find what you need and fast shipping!

Date of experience: July 29, 2025