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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The entire transaction and appointment was able to be set up through tirerack.com. It was very convenient.
Providing installers through your website is very convenient
Tires arrived quickly and in good shape, but installer selections could be broader.
It was a good experience iI ordered 4 tires and they were delivered in a timely fashion, and brought to my doorstep
Great deals and service. Fast shipping. Helpful staff. I always use tire rack for new tires.
If you know your car and your tire size, ordering is SO easy! It took as long to add my customer and payment information as it did to find my tires.
Tire rack has the best comprehensive information regarding tire reviews. Both their expert reviews and customer reviews make it easy to make good decisions for a particular make/model.
I got the road hazard warranty from discount tire and tire rack honored the warranty. Very happy with the claim process.
Tire Rack makes it so much easier to purchase tires. If you pickup the longest wait time is 5 minutes; if you chose their mobile install they show up and install as if they're working NASCAR! I simply Love Tire Rack's Customer Care!
Very easy. Very very very very very very easy. I mean very easy
Wonderful, best buying tire buying experience ever!
Love how easy it is to find and order stuff.Love the pricing.
Great specials on top of the line tires, fast shipping to my door
Proly the 5th set of tires i have ordered. Always cheaper than the local installers
Always had a good experience shopping with Tire Rack, they deliver as promised, are easy to contact, and honor their promises.
Good 👍 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
I ordered old stock tires and they arrived quickly. My only issue is that the website didn't collect all the necessary info up front, which led to a follow-up call. I get that it helps avoid returns, but it feels like something the site could handle. Otherwise, I'm happy — the tires were affordable and perfect for a budget car.
I ordered a closeout tire that turned out to be out of stock—only 1 was available, but the website let me add 4 to the cart and place the order. Tire Rack later called and canceled it. Not a big deal, but the confusion came from the site allowing me to add all 4 tires, despite the lack of availability.
I've purchased 3 sets of tires now and love how easy it is to do
Been good
Quick order fill website works and extra offers of money back on select tire went with cooper again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members