Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,779 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

I have ordered several brands and sizes in the past. Always in stock and priced very competitively.

Date of experience: August 5, 2025
New York
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

I have been buying my replacement tires from Tire Rack as far back as I can remember — the process is always fast with seamless connection to installers and at a competitive price. Thank you!

Date of experience: August 5, 2025
New York
1 review
0 helpful votes
Follow John J.
Unfollow John J.
Share Review
Report Review

You guys can do no wrong
August 15, 2025

My only complaint is that I don't have more money to buy more stuff

Date of experience: August 5, 2025
New York
1 review
0 helpful votes
Follow Karyn L.
Unfollow Karyn L.
Share Review
Report Review

Amazing easy returns
August 15, 2025

I purchased the wrong size and easily returned them at no cost.

Date of experience: August 11, 2025
North Carolina
1 review
0 helpful votes
Follow Ron B.
Unfollow Ron B.
Share Review
Report Review

Great Service and Great Price
August 15, 2025
Updated review

Shipped on time and for free. Excellent customer service and product. Buying 2 more right now...

Date of experience: June 11, 2025

Great website and great prices
March 4, 2025
Previous review

Great website and great prices

Date of experience: February 21, 2025
Pennsylvania
1 review
0 helpful votes
Follow luis d.
Unfollow luis d.
Share Review
Report Review

Sr
August 15, 2025

Excellent and easy to order prices are good and quality and fast service on delivery

Date of experience: August 5, 2025
California
1 review
0 helpful votes
Follow George L.
Unfollow George L.
Share Review
Report Review

Quick and accurate online chat with real people! Efficient ordering process and next day delivery.

Date of experience: August 5, 2025
Florida
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

Using their approved installers is the way to go. Competitive price and has the backing of Tire Rack.

Date of experience: August 5, 2025
Pennsylvania
1 review
0 helpful votes
Follow Claude O.
Unfollow Claude O.
Share Review
Report Review

Good Job!
August 15, 2025

You folks do a great job! To quote Arnold Schwarzenegger, I'll be back.

Date of experience: August 5, 2025
New York
1 review
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

Great service
August 15, 2025
Updated review

No issues and great service. Prices are great and shipping is fast

Date of experience: July 7, 2025

So far it has been easy
November 16, 2024
Previous review

So far it has been easy

Date of experience: November 6, 2024
North Carolina
1 review
0 helpful votes
Follow Betty L.
Unfollow Betty L.
Share Review
Report Review

Love it
August 15, 2025

Awesome I really enjoyed the assistance I received when placing my order

Date of experience: August 5, 2025
South Carolina
1 review
0 helpful votes
Follow Lindsay A.
Unfollow Lindsay A.
Share Review
Report Review

Easy process
August 15, 2025

Website was easy to navigate and compare tire brands to make a purchase decision

Date of experience: July 2, 2025
Pennsylvania
1 review
0 helpful votes
Follow Justin D.
Unfollow Justin D.
Share Review
Report Review

Great experience
August 15, 2025

Easy and painless no shipping cost! Quick and easy shipping only takes 2 days

Date of experience: August 5, 2025
Michigan
1 review
0 helpful votes
Follow Henry M.
Unfollow Henry M.
Share Review
Report Review

Awesome place!
August 15, 2025

I have been going to TireRack for nearly 40 years. Long before the fancy HQ they now have. Always a wonderful experience.

Date of experience: August 5, 2025
New York
1 review
0 helpful votes
Follow Tom V.
Unfollow Tom V.
Share Review
Report Review

Easy to compare and a good selection
August 15, 2025

Easy to compare and a good selection, prices are competitive, and having built in filters with choice of ship destinatin is very useful.

Date of experience: August 5, 2025
District of Columbia
2 reviews
0 helpful votes
Follow Jonathan L.
Unfollow Jonathan L.
Share Review
Report Review

Good Selection, Easy ordering.
August 15, 2025

Been a Tire Rack Customer for 20+ years. Always satisfied. On the rare occasion where I needed advice/service for a sale, Tire Rack has come through as expected.

Date of experience: August 5, 2025
Florida
1 review
0 helpful votes
Follow Dwayne S.
Unfollow Dwayne S.
Share Review
Report Review

Always have an easy and good shopping experience! Excellent Customer Service!

Date of experience: August 5, 2025
New Jersey
1 review
0 helpful votes
Follow JEREMY C.
Unfollow JEREMY C.
Share Review
Report Review

Nitto tires
August 15, 2025

Quick and easy experience, navigating through site is simple and easy. Put your car info in and multiple tire and brands pop up. Simple..

Date of experience: August 11, 2025
Virginia
1 review
0 helpful votes
Follow zavier B.
Unfollow zavier B.
Share Review
Report Review

Good for now
August 15, 2025

Great just need faster Shipping. Just ship them faster. Thanks

Date of experience: August 5, 2025
Illinois
1 review
0 helpful votes
Follow Jake S.
Unfollow Jake S.
Share Review
Report Review

Always a good transaction
August 15, 2025

I like tire rack because of all the useful information and ease of sale

Date of experience: August 5, 2025