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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Fast shipment and ability to re-order prior purchases work well!
Tires available price reasonable good selection run flat tires available
I have been pleased with the ease of ordering tires, the quick delivery, and the customer service, particularly with a road hazard claim
Good! Easy to use website, lots of information to help me make a decision
Great service and prompt delivery of the tires. They came right to my doorstep
Received my truck tires in a couple of days and looks great on my Tundra.
Great deals and availability for tires. I can find what I need, when I need it and there appears to be ample inventory
Easy to order, conveniently recommended installer as well
One of the easiest sites to purchase from on the web. Tire Rack great selection, easy purchase.
Over the years I've order 3 sets of tires, one set of wheels. Tire Rack makes it easy to buy tires. With the best selection of extreme performance tires on the web.
Easy to find the highest quality tire for our needs and shipped right to a local installer at the best price around.
Always a pleasure, great prices and information coupled with great customer service.
Variety, reviews, statistics and advice. Real prices that are fair. Excellent online support.
I love the tire comparison tool. I love the ratings and metrics that you can use to compare. I like reading actual buyer reviews. The prices are great. The selection is excellent and there are some great closeout deals. And even though my installer isn't listed I love being able to ship to a specific address.
I've used tire rack before and I will continue doing so. You can't beat it.
Why I came back is great price and tires selection and rating of tires
All my up to 20 previous purchases have been perfect, quick free delivery, as well as so many manufacturers to choose from.
This survey is a good example. I don't like using 3rd party surveys... they just spread more spam...
The whole process was amazing but my wheel took too long to arrive so the payment plan I was doing ended up not covered by Paypal any longer since you guys took way to long to charge so I had to pay the full invoice at once.
My past experience was great. The salesperson provided good knowledge.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

