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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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To many questions. The installer questions and having to answer questions about the vechile rather than just buying the size I need.
Always a good experience with tire rack… free shipping and you're always informed of current promotions so you get the best price
A great place to find, compare and buy tires I will continue to shop here for tires
No rebate offerings for the Car Care one card. Having to have 5 different credit cards( tirerack, Bridgestone, continental, General, and Goodyear to qualify for rebates is dumb) to qualif is crazy.
Thank you for sharing your concern. The rebate and promotion requirements are set by the the party who supports the program,. This is normally either the credit card issuer or the product manufacturer. We are unable to modify the details of the offers only explain how a customer can take advantage of the offers.
We appreciate your business and hope the new tires work great ror you.
Second time I used Tire Rack. Easy to order and tires promptly delivered. I did notice however that the new tires were stamped with a date of 2012. This would make the tires 13 years old.
Fine service. Tires were sent to Mid Coast Tire Service. I didn't get their option this time
My product arrived at the little speed shop and they forgot to call me when they received my tires. And when I called to ask it took them a while to find my tires and told me I had to wait over a month to get them installed? I would never go to them
Again as I was delayed longer due to having to go find another shop and get on their schedule
Great service, from delivery to product needed.
Great greatness and great
I was able to comparison shop several different models for my vehicle.
Order a complete set of tires then came to my house installed them all and took the old tires with them. Bing bang boom done!
Delivery was very fast. Tires all came in great shape. Very reasonable pricing
Was explained why it was a good thing I purchased 4 new tires. I knew the front 2 needed to be changed because they were overinflated and balder in the center. But the rear needed because they were overinflated beads were not seated. Thank you for your experience. Just wondering is the a veteran discount program with Tire Rack?
I wanted to pickup and have installed but did know how to do so.
Ordered the tires - they showed up when they said they would - prices are comparable to other sites and brick/mortar stores.
Order process was relatively smooth. Had shipping delays but wasnt a big deal
Easy to place order for delivery or for pick up and will call if needed.
Ordered tires twice in the past. One order delivered. One picked up at the Midway, GA distribution center while traveling to Florida. Both experiences were very satisfying with regard to convenience and customer service.
Very nice. Site easy to use, a lot of options, videos really help.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Debi, for your feedback. We're glad your order arrived correctly and that our product range offered you a good variety to choose from. We appreciate your thoughts and hope to exceed your expectations on your next visit.