Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's a good customer service and product! I've been ordering tires from you from many years that had past.
Purchased 6 tires for my RV and had them delivered to local Firestone for delivery. Process was easy and tires arrived pretty quickly.
I experienced good prices, fast service, and accurate follow-up
Ease of ordering, full description on hand
Always shows on site if in stock or not
Wide range of choices and reviews are honest
Easy site to navigate and great service. Fast and reliable delivery
It was great I got my truck wheels fast, and I definitely recommend this site for ordering more than others!
Always happy with the ease of shopping and quick shipping times
Tire rack is my 'go to' choice for finding out my best options for new tires.
Was an excellent experience from start to order completion and scheduled installation. Great deal at a very good discounted price. Was what I was looking for!
Awesome, awesome job._________________*********************
Website was easy to navigate and place order. Pick up option is always best for me
Got the tires for my Jeep that I wanted and they looked great and performed right
Very user friendly. All the information needed provided to make an informed decision.
Amazon of tires, hassle free, informative web site
Keep up the good work
Great selection and prices. Expert knowledgeable recommendations
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

