Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,246
value
28,637
shipping
28,601
quality
29,161
This company responds to reviews on average within 1 day

Instant Feedback

527,539 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow joshua s.
Unfollow joshua s.
Share Review
Report Review

The customer service was poor the first time i ordered. And the tires were late

Date of experience: March 19, 2026
Elise B. — TireRack Rep
5 hours ago

Hello Joshua, we appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details on what the offere you saw to [email protected]?

California
1 review
0 helpful votes
Follow matt y.
Unfollow matt y.
Share Review
Report Review

I am very pleased with tirerack
March 31, 2026
Updated review

Tires were delivered next day at the shop that i needed them installed at, very pleased with the help that the agent provided while shopping, its a live chat and they are very knowledgeable about the tires and helping me compare with my needs of the tire, ill be a return customer, thank you

Date of experience: March 13, 2026

Lots of great tires excited to get my order and test...
March 21, 2026
Previous review

Lots of great tires excited to get my order and test them out

Date of experience: March 11, 2026
New York
2 reviews
0 helpful votes
Follow Vincent E.
Unfollow Vincent E.
Share Review
Report Review

Would definitely order from tire Rack again.
March 31, 2026
Updated review

Tires came quickly and in perfect new condition.
Had local shop of my own choice mount, balance and install.
Some difficulty mounting tires possibly due to small tire size and wheel design.
Overall happy with tire performance.

Date of experience: March 21, 2026

Been a while but everything went well.
March 25, 2026
Previous review

Purchased tires and wheels for a F-250. Came mounted and balanced.
All I had to do was install on truck, did it myself.
Rode much better than original tires.
Never had to bring to a tire shop.

Date of experience: July 15, 2018
Utah
1 review
0 helpful votes
Follow Alejandro M.
Unfollow Alejandro M.
Share Review
Report Review

Ease of buying
March 31, 2026

All good. The only feedback: you have a glitch that tells me you have no tires for my vehicle when searching from "vehicles", but obviously you do have them, more than 1 choice.

Date of experience: March 21, 2026
1 review
0 helpful votes
Follow Cameron J.
Unfollow Cameron J.
Share Review
Report Review

Awesome
March 31, 2026
Updated review

Simple to navigate the website, I stumbled to the website because my browser found me 10 percent off. I was able to easily enter my make, model, etc. to know what fit my vehicle.

Date of experience: March 21, 2026

Uhhh i hope this is worth my money...
March 25, 2026
Previous review

Uhhh i hope this is worth my money...

Date of experience: March 15, 2026
District of Columbia
1 review
0 helpful votes
Follow Steve L.
Unfollow Steve L.
Share Review
Report Review

All options available to you
March 31, 2026

Bought 4 tires same as what was on my truck, but without the white lettering. At this stage of my life I don't care about white lettering, so why pay extra for it?
Also hired a local shop to install, support your mom and pop shops!

Date of experience: March 16, 2026
1 review
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Share Review
Report Review

The Continental Extreme Contact DWS 06 Plus tires on my wife's car had seen better days after four years of use. Having been very satisfied with their performance I replaced them with the exact same model and had them installed, efficiently and very professionally at Digital Chassis in Durham, North Carolina.

Date of experience: March 11, 2026

High quality tires; great selection; competitive prices
March 20, 2026
Previous review

Many, many purchases over 30 years. Almost always very positive, once I moved past their recommended installer closest to my home who was HORRIBLE! Damaged wheels and wheel locks, incompetent staff. Search for a better option even if it means a 40-minute drive each way! They DO NOT screen their installers for quality! That is left to us and our reviews.

Date of experience: August 22, 1996
Pennsylvania
1 review
0 helpful votes
Follow Bryan J.
Unfollow Bryan J.
Share Review
Report Review

Always great service
March 31, 2026

Been using Tire Rack for years. They do everything right.

Date of experience: March 21, 2026
Missouri
1 review
0 helpful votes
Follow Fred K.
Unfollow Fred K.
Share Review
Report Review

Easy
March 31, 2026

Selection and ordering made easy with Tire Racks web site

Date of experience: March 21, 2026
Rhode Island
1 review
0 helpful votes
Follow Jack B.
Unfollow Jack B.
Share Review
Report Review

Helpful, courteous, knowledgable.
March 31, 2026

Tire sales and advice. Easy to purchase, quality product.

Date of experience: March 21, 2026
Michigan
1 review
0 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Share Review
Report Review

Great customer service
March 31, 2026

Wife got a nail in one of the tires I ordered a year ago for her SUV. Left a voicemail and was contacted back in 5 minutes with instructions on how to get the tire replaced.

Date of experience: March 21, 2026
Pennsylvania
1 review
0 helpful votes
Follow Wayne B.
Unfollow Wayne B.
Share Review
Report Review

Great service
March 31, 2026

Best in the business! Always great advice when needed

Date of experience: March 21, 2026
Puerto Rico
1 review
0 helpful votes
Follow Hector S.
Unfollow Hector S.
Share Review
Report Review

Easy to use and order.
March 31, 2026

This is the fourth time using this service and it has been easy and the delivery expedited. Thank you

Date of experience: March 21, 2026
New York
1 review
0 helpful votes
Follow Jason B.
Unfollow Jason B.
Share Review
Report Review

Excellent Service
March 31, 2026

Tires deliver right to my doorstep quickly with no issues

Date of experience: March 21, 2026
1 review
0 helpful votes
Follow Antonio F.
Unfollow Antonio F.
Share Review
Report Review

First time buying tires online
March 31, 2026
Updated review

For the first time in my life buying tires it was super fast shipping and tire installation was fast smooth. I would definitely buy tires again online. Also Pep Boys did an amazing job very very satisfied.

Date of experience: March 21, 2026

First time buying online let's hope everything goes...
March 20, 2026
Previous review

First time buying online let's hope everything goes smoothly

Date of experience: March 10, 2026
Michigan
1 review
0 helpful votes
Follow Michelle D.
Unfollow Michelle D.
Share Review
Report Review

Easy to find what I needed
March 31, 2026
Updated review

Ive used Tire Rack several times. The site is easy to navigate and find the right tire for my vehicle and how it is used. Delivery is fast.

Date of experience: March 21, 2026

Easy site to navigate and find what i need
March 20, 2026
Previous review

It was great i found the tires i need with a sometimes difficult to find size

Date of experience: November 10, 2023
West Virginia
2 reviews
0 helpful votes
Follow Vallarie S.
Unfollow Vallarie S.
Share Review
Report Review

Great!
March 31, 2026

I ordered the tires, but was sent the wrong size. I was assisted immediately, took them to the local warehouse where they instantly gave me the ones that I needed.

Date of experience: March 21, 2026
Alabama
1 review
0 helpful votes
Follow Joshua K.
Unfollow Joshua K.
Share Review
Report Review

Good tires, good prices
March 31, 2026

I have ordered several sets of tires from Tire Rack.
Prices are good and delivery times are short. Tire Rack is my go to for new tires.

Date of experience: March 21, 2026
Texas
1 review
0 helpful votes
Follow Paul A.
Unfollow Paul A.
Share Review
Report Review

Always a great deal
March 31, 2026

I've purchased these wheels years ago and my wife loved them. I couldn't find them for a while and they just came back in stock. Tire Rack is easy to deal with and has great service from purchase to delivery.

Date of experience: March 21, 2026
California
1 review
0 helpful votes
Follow Harrison P.
Unfollow Harrison P.
Share Review
Report Review

Lots of options
March 31, 2026

Always so many options for tires and always the best price!

Date of experience: March 20, 2026