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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Did not get the rebate on my last order I was supposed to get! Finance department will not let me set up auto pay, it was atrocious, dealing with them in the finance department! The only reason I came back is because it was cheaper for the same tires than discount tire! If I had to use tire rack financing again, I would not buy it. I would go somewhere else! The finance department was just that $#*!ty!
It was a little hard to navigate
When I tried to compare the tires, it wouldn't move out of the way so I can really see all the other tires. First, I was trying to look the tires up by the size. Every time I clicked on a tire I had to re-enter the size. It was very frustrating.
The discount tire direct website was easier to navigate
Ordered numerous tires from this company over the years, have received them quickly and always fairly priced A Plus recommendation.
They delivered the tires fast and I got the whole thing done cheaper than any other place. Wish the tire replacement and related things weren't run by AI though.
Pretty straight forward and easy to understand. Overall good.
I read review after review, found the Bridgestone Dueler Ascent AT met my needs bought them. They got delivered to the shop, I called and made my appointment. Shop installed in and hour and I was driving.
Nervous never bought tires like this before, has been easy so far.
I had ordered Pirelli Weatheractive, which were not EV rated. After I got the tires mounted I found that they were very noisy. Now, I am ordering another set of tires which are EV rated, and will go through the warranty process to get refund for the old tires.
I wish that I would have received a caution from Tire Rack (since they are the Tire exerts) that informed me that choosing a tire that is not EV tuned for my Tesla may cause a noisy ride. I understand people can make whatever choices they make, but a caution statement would have made me think twice before ordering.
Hi Himanshu, thank you for sharing your feedback with us. We always want your experience to be smooth, and we’ll be sure to pass this along to our team. Insights like yours help us improve, and we truly appreciate you taking the time to let us know.
They have always delivered on time and their prices are good. They offer a great array of tires as well as a lot of good data to help you choose.
I'm a repeat offender, so I knew that buying tires from Tire Rack would be easy, without any problems. Once again my expectations were fulfilled! My sales rep, JR was outstanding at identifying the differences between the top tire options for my Acura RDX. From ordering, to delivery and installation, every detail was executed perfectly. Bottom line: I was able to purchase my Firestone tires for more than $100 less than I could have from the local Firestone store.
I am a very happy customer.
I have alway had great customer service, timely shipping and deliver and very good quality of tires. Never had a bad experience in 10 years. Thank you!
I had them shipped last time and they arrived quick and easy, this time I'm picking them up at the warehouse to save a couple bucks. Both methods work great, was able to figure out what I wanted and make it happen.
Live chat helped answer question about how long purchase can be held and was told up to 2 weeks, which gave a me a clear of mind to worry about pick up when I am free.
Tire Rack has been the best way for us to purchase our tires at a reasonable price and quality tires. This will be our second purchase but not our last!
Very happy with the tires we bought
I have used Tirerack for purchasing tires and even suspension for years. The setup is super easy and their reviews are a great source of info.
It was delivered quickly although I wish they had times where delivery could made later, so I can be home to receive the tires to avoid porch pirates.
The payment part can be long when asking twice for your name and address twice
I have had a tire for one week and it has a bubble popping out. I don't understand why I have to buy a new one while you process my claim.
Hi Kevin], we’re sorry you’re dealing with a tire issue — that can be stressful. The good news is your road hazard coverage is designed for situations just like this and a member of our team will be reaching out directly to you.
The Discount Tire installer damaged my expensive wheels. Not to the point that they are ruined, but they needed to be touched up.
I have an older Porsche that I'm responsible for but don't own. You have great information regarding fit and the data provided helped with making it easy.
Tire Rack is the only way to get wheels and tires, for at least the last 25 years. Love tire rack, and have enjoyed using their wheel visualizer since the early 2000s back when there was nothing else like it!
Easy process to order, could be made simpler by adding the vehicle VIN rather than having to hunt town the exact model details.
Never had a problem so far in my last 3 purchases of new tires. Always arrived within 3 days and the quickest was the next! Very pleased with their quick service!
I wanted to buy a narrower blizzak tire for my Audi and was talked out of it. Now in heavy snow I end up skidding on top of the snow.
Hi Rob, thank you for sharing your feedback with us. We always want your experience to be smooth, and we’ll be sure to pass this along to our team. Insights like yours help us improve, and we truly appreciate you taking the time to let us know.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi William, we appreciate your honest feedback. While we can’t always control every part of the process, we’re always looking at how we can make things better and a member of our team will be reaching out.