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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I have been ordering from TR for over a decade. They have been fantastic.
Bought tires last week for daughters car and 2 tires 2 years ago for same car i am ordering for now
Tire rack is the best place to order tires and car parts from.
Always reliable service and quality tires with quick delivery
Ordering experience is simple and easy. Scheduling for installation also easy and convenient.
Ordering tires was very easy and I did have a couple of questions. The support at Tire rack was great. The service was done in a timely manner.
Everything that I ordered were on time and easy to track. The tire and rims were what we were expecting so I use them in the pass for all my needs
They make it easy and with great customer service. No other company is close
I loved being able to compare tires on the site, I ordered them right to my door and they came quickly. Coincidentally, my daughters great grandmother ordered her a plastic pedal car and shipped it on the same day, so the car and the tires were sitting on our porch, it looked as though they came together 😂 big car tires for a baby pedal car. We called grandma and said these big tires came with it and she freaked. Hilarious coincidence.
There is a large inventory of tires to choose from which are local and able to be delivered very quickly. Good prices with deals constantly updating every day.
This is my fifth purchase through TireRack, and what keeps me coming back is their comparison guide and pricing. The guide clearly shows how each tire performs in different weather conditions, along with customer ratings and feedback. So far, the information has been spot-on with how the tires actually perform.
Steve was super helpful and insightful and the reviews made it easy.
Website is very organized, easy to navigate and order from.
He was very helpful in making the decision of which tires to purchase
Efficient, understandable website with "compare features".
The 6-month installment option was confusing or not even functional.
I got the tires I was looking for at a competitive price. They were good quality, though the installer did charge me more for installation, it was not Tire Racks fault.
Great service, and deliver was on time. I am going on a trip and need new tires, I hope for the same service.
It took over 2 weeks for Delivery of my Truck tires. UPS was unable to keep track of all 4 tires.
Best options for shopping tire selections and shipping directly to the shop of your choice, highly recommend!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?