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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Awesome! The ease of ordering and the selection is vast. Tech support is always available to answer questions
Never had an issue. Tires are always correct. Installers always do a good job.
Excellent, put the winter package on myself. That is why I am ordering from you again
Ordered tires before; they were a good price and delivered quickly. So I ordered tires for our other car again.
All good except the price jumped fifty bucks at checkout... Still a good price with the online rebate but didn't like that
I have been doing business with Tire Rack for almost 20 years through 3 cars. I've never had a problem outside of a shipping issue that was weather related & not their fault. Customer service is always knowledgeable & courteous. Their Roadside Warranty is unmatched! They've saved me $100's over the years dealing with unforeseen roadside conditions that have destroyed past tires. The claims process is smooth & proficient. I remain a loyal customer & will spend money with them for ALL my auto needs! An A-1 company with excellent service to match! Can't say enough good things!
Online inventory, easy search function, Fast service and great prices
I ordered my wheels and tires and in 3 days it was at my door. Can't get any better than that.
I read reviews and tests, make a decision for the specific car and use. Your tests are invaluable. Prices are fair.
Ordered 4 tire and were delivered promptly
No nonsense upon ordering
Good selection of tires and their ratings, in stock. Easy buying process and road hazard warranty is an added security. Quick shipping to your home or to a recommended installer near you.
Needed to use the included road hazard because I had a blowout. I got a replacement hassle free, very happy!
TireRack has always been a reliable place to purchase wheels and tires for my vehicles
This made it very easy to order some replacement tires for my wife's vehicle. It cost $300 less than the local shop was charging and the ship the next day.
Ordered Monday and will be installed this week. Let's go! Good pricing and excellent speed.
Purchasing from Tire Rack is always easy and straight forward.
It was great and seamless. They have all the options I need specific to my car.
Excellent online service and plenty to choose from great shipping time
Very good but had to pay for shipping but now ship to installer makes it better
I have been ordering tires and wheels here for many years and never had a problem. Always great service and quality products.
Ordering replacement tires to match previous purchase on the same tires I ordered
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

