On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordered 4 tires sent to local tire rack store, to be installed at my house.
First time Tire Rack installer came, he did not have the tires on his truck. Confusion between scheduler and driver.
Second attempt to set up appointment, I found out my order had ben CANCELLED because the tires sat in store with out being installed.
You are lucky I am ordering tires again from tire rack. Hopefully you get the tires delivered to Christian Brothers, as listed on the order.
Good quality and price. Time delivery and clear communication
Excellent service and great customer service and support, faster delivery
Good. Put Pirelli all-season on '06 Audi A8L. They have served me well. And the tire installer was very competent.
GOLDEN. Easy to use. Organized and variety. The installation discounts are a plus.
Been purchasing from Tire Rack for 2 decades. Tire Rack is the best!
Trusty and good delivery, have more brand to select and easy to reset passwords when you forgot
Love how fast and easy your site is on deciding which tires to get this is my 3rd time buying tires from you guys and never once had a issue thank you again Jason
Tirerack's website answers every question you could ever have about the all the tires that fit your car or truck.
All the information you need to find tires that meet the needs of you.
Clear instructions of product and order procedure experience to fast delivery
Good on all aspects. Took long to deliver. Wish if was faster.
They deliver promptly, and tires arrive in good condition.
I ordered a set of 4 tires for my truck. Had them installed and after 20 miles on the tires, one developed a huge bubble in the side wall and I had to have the truck towed. Tire rack REFUSED to replace the tire.
Quick and easy experience with website to order products and services from the company and the customer service is always great for the customer experience.
How can your price be $100 more than a local competitor. Your shipping expense is too high. Pass your corporate rate onto the customer and you will get much more orders.
We appreciate you bringing this to our attention and a member of our team will be reaching out.
Fast shipping spot on reviews. No no no no no don't tell me how much I need to write.
This has always been a quick and pleasant experience. I will be back again.
They have really great prices and the shipping to installer is great.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused and a member of our team will be reaching out.