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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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We've purchased 2 sets of tires for our 2014 Odyssey... and needed to use Tire Rack's road hazard warranty once, which worked perfectly.
Have purchased a set of tires before the Michelin Cross Climate2 but it's been a while
Tires ordered and delivered to selected installer without any problems or issues.
Great experience!
Vibrating wheel/tire package, unable to diagnose with preferred installation partners (tried 3 of them). After a month, thousands of vibey miles and numerous visits to tire shops they are finally taking back the wheels/tires. Unsure what the refund will look like.
Punch in the vehicle info and they do the rest, and you choose now far as install goes haven't done that yet
Easy to maneuver thru the various steps and didn't take long to place my order.
Tire Rack tire road tests are helpful, general tire info easy to understand, I like the tire ratings against comparable tires (in tests), telephone assistance is available if needed, free delivery and warranty program. Not always the best price, but the difference is made up with service and warranty. I like the availability for installation, although I have a tire guy to install mine, and haven't used the service yet.
Best available. Customer friendly website. Best place to buy tires.
I will always shop here. They have the best prices and service.
Customer service is top notch. They are always pleasant when dealing with customer service
I have always been very satisfied with my previous Tire rack orders, it is convenient and worry free, and they give you options to research before selecting your choice.
Again picking up some tires. Just for the Toyota Avalon. Just a few m
Really like the ratings for comparison. Really helps with choosing.
I have ordered tires from tire rack several times before. The products and prices are always good. If you are looking for tires, I recommend starting here first. Ordering tires through tire rack and having a shop that will install them, has saved me well over $1,000.
Fast shipping, no hassle, Would recommend to anyone looking to buy tires online!
Simple process great selection and no sales people trying to up sale you
Had a question about the tire and Ross on the chat was able to provide a quick response.
Always have a great experience and always seem to catch some great deals!
It's smooth and easy process, a little too smooth I keep buying even though i dont have to
I got my rims and tires from tire rack and they are awesome!
I ordered a set of tires and received the best price that I could find. The best thing the tires were delivered to the installation location within one day. I had the tires installed and everything is great!
Every vehicle I owned, we get tires from here. Plus they deliver to me for free.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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