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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,858 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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December 2020 new tires
January 14, 2021

Quick shipping, even during the pandemic. Referral to a local shop for mounting worked well.

Date of experience: January 14, 2021
Indiana
1 review
0 helpful votes
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Good experience but...
January 14, 2021

Overall, pleased with overall experience. But selection seemed very limited. There's a lot of choices, but considering far too many were less than 4 available or back ordered... well that turns a great experience down to only a good one. I settled for my 2nd choice but at least I did find something (full set) in stock.

Date of experience: January 14, 2021
Washington
1 review
0 helpful votes
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Tire confirmation
January 14, 2021

Great experience! Overall and quick delivery. Great customer service as well.

Date of experience: January 14, 2021
Alabama
1 review
0 helpful votes
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TireRack
January 14, 2021

Great experience overall. Could not touch the price locally.

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
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Awesome
January 14, 2021

Great prices and I can't believe how fast they shipped. Ordered on a Friday expecting shipment the following week. They came the next day.

Date of experience: January 14, 2021
New Jersey
1 review
0 helpful votes
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96 Cadillac Eldorado
January 14, 2021

Ordered this wheel/tire package (American Eagle AE901s and Goodyear Eagle RSA 245/45 18) and it fit perfectly. Shipping time was great as well.

Date of experience: January 14, 2021
Illinois
1 review
0 helpful votes
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Fast and Professional
January 14, 2021

Tire Rack never fails to give me 5 star service. Every time I order, it gets delivered within just a few days. And they always ask how my service was and if I need anything. Great place to shop for new tires and wheels!

Date of experience: January 14, 2021
District of Columbia
1 review
0 helpful votes
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Great as usual
January 14, 2021

Easy to find what I needed, compare options to find what was right for me at a great price.

Date of experience: January 14, 2021
Michigan
1 review
0 helpful votes
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Easy and Awesome
January 14, 2021

Easiest ordering experience I've ever had - especially during Covid. Placed the order online, was ready for pickup the next day, parked for pickup, called, got a text telling when to drive in, drove in, tires loaded, away we went! Great experience, great customer service.

Date of experience: January 14, 2021
Georgia
1 review
0 helpful votes
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Great experience
January 14, 2021

Went to distribution center to pick up tires and everything was great!

Date of experience: January 14, 2021
Florida
1 review
0 helpful votes
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Great service
January 14, 2021

Tire professional arrived within the time window chosen. Covid-19 measures were followed and there was never any contact. Tires were quickly installed within 45min. Great service at an affordable price.

Date of experience: January 14, 2021
Virginia
1 review
0 helpful votes
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Purchased Tire from tirerack was easy and efficient. There tires come with a hazard warranty which is definitely recommended specially in the DMV area. They had the original manufacture recommended tires in stock which were shipped out in two days. I was updated by email when the tires left have left and received by the installer. They partnered with a local mobile install who came to my house and installed my tires without any physical contact due to COVID. Everything was excellent. Thank You

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
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Easy experience
January 14, 2021

Everything from ordering to delivery was easy and efficient

Date of experience: January 14, 2021
Ohio
1 review
0 helpful votes
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Great experiences
January 14, 2021

Easy to compare and shop for ties. Online tools are great and search function is also good

Date of experience: January 14, 2021
Illinois
1 review
0 helpful votes
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Fast delivery
January 14, 2021

Local tire shop could not source the Michelin Defender tires I needed. I ordered at 1pm and tires arrived next day at 7pm. Fast, quality service.

Date of experience: January 14, 2021
Pennsylvania
2 reviews
0 helpful votes
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Just great
January 14, 2021

Found a great deal and they were ready for pickup the next day.

Date of experience: January 14, 2021
North Carolina
1 review
0 helpful votes
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Tires
January 14, 2021

It was a very good easy and fast experience will be using in the future

Date of experience: January 14, 2021
Illinois
2 reviews
0 helpful votes
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Great deal on name-brand tires
January 14, 2021

I needed some new tires for my Subaru Outback which I am selling. I didn't want to pay too much, but needed quality tires! I found some Pirelli run flats on closeout. I snagged them and had them shipped to my regular garage, job done! Excellent value and fast service.

Date of experience: January 14, 2021
Virginia
1 review
0 helpful votes
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Great Service All Around
January 14, 2021

Anything went smooth from purchase to delivery and installation. Traction Tire in Sayville, New York was excellent and had me on the road in no time at all.

Date of experience: January 14, 2021
Kentucky
1 review
0 helpful votes
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Tires
January 14, 2021

Tires received quickly. Fill in the blanks to reach the 50 character limit...

Date of experience: January 14, 2021