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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I used the install service from Tirerack and I am extremely pleased, they came right to my house, installed the tires to the correct specifications. No more waiting or dropping off my car for me.
I was very surprised that I received my items in 2 days, I will be placing another order shortly, thanks.
Website was very user friendly. The customer service agent was also friendly and knowledgeable, making pertinent recommendations as needed. Great job indeed.
Prompt accurate service, the order was filled and shipped approx. 1 hr 45 min from receipt and received as promised.
In the toughest times with COVID tire rack executed my order and had shipped in a couple days. Tire rack is my go to place to buy tires at best competitive prices.
Did an out of state order to help a friend of mine. Didn't have no issues what so ever. Tires where sent to a shop I picked in Portland and they went to her and installed them
Oder was the least expensive and the delivery was only 2 days
Quick shipping, even during the pandemic. Referral to a local shop for mounting worked well.
Overall, pleased with overall experience. But selection seemed very limited. There's a lot of choices, but considering far too many were less than 4 available or back ordered... well that turns a great experience down to only a good one. I settled for my 2nd choice but at least I did find something (full set) in stock.
Great experience! Overall and quick delivery. Great customer service as well.
Ordered this wheel/tire package (American Eagle AE901s and Goodyear Eagle RSA 245/45 18) and it fit perfectly. Shipping time was great as well.
Tire Rack never fails to give me 5 star service. Every time I order, it gets delivered within just a few days. And they always ask how my service was and if I need anything. Great place to shop for new tires and wheels!
Easy to find what I needed, compare options to find what was right for me at a great price.
Easiest ordering experience I've ever had - especially during Covid. Placed the order online, was ready for pickup the next day, parked for pickup, called, got a text telling when to drive in, drove in, tires loaded, away we went! Great experience, great customer service.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

