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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,356 reviews

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California
1 review
0 helpful votes
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Easy and fast
January 14, 2021

Simple to use found a great installer saved a lot of money

Date of experience: January 14, 2021
North Carolina
1 review
0 helpful votes
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Excellent and quick process
January 14, 2021

I used the install service from Tirerack and I am extremely pleased, they came right to my house, installed the tires to the correct specifications. No more waiting or dropping off my car for me.

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
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Great!
January 14, 2021

Quick and easy, amazingly fast delivery! Everything was great

Date of experience: January 14, 2021
Indiana
1 review
0 helpful votes
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Great Service
January 14, 2021

I was very surprised that I received my items in 2 days, I will be placing another order shortly, thanks.

Date of experience: January 14, 2021
California
1 review
0 helpful votes
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Great Experience
January 14, 2021

Website was very user friendly. The customer service agent was also friendly and knowledgeable, making pertinent recommendations as needed. Great job indeed.

Date of experience: January 14, 2021
Illinois
1 review
0 helpful votes
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Fast delivery
January 14, 2021

Quicker than expected, tracking was very well and confirmation

Date of experience: January 14, 2021
Michigan
1 review
0 helpful votes
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Excellent experience.
January 14, 2021

Prompt accurate service, the order was filled and shipped approx. 1 hr 45 min from receipt and received as promised.

Date of experience: January 14, 2021
Vermont
1 review
0 helpful votes
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Excellent
January 14, 2021

In the toughest times with COVID tire rack executed my order and had shipped in a couple days. Tire rack is my go to place to buy tires at best competitive prices.

Date of experience: January 14, 2021
Virginia
1 review
0 helpful votes
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Tires
January 14, 2021

Received my tires at a reasonable time. Excellent, just as expected.

Date of experience: January 14, 2021
Ohio
1 review
0 helpful votes
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Great
January 14, 2021

Did an out of state order to help a friend of mine. Didn't have no issues what so ever. Tires where sent to a shop I picked in Portland and they went to her and installed them

Date of experience: January 14, 2021
Florida
1 review
0 helpful votes
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Oder was the least expensive and the delivery was only 2 days

Date of experience: January 14, 2021
California
1 review
0 helpful votes
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December 2020 new tires
January 14, 2021

Quick shipping, even during the pandemic. Referral to a local shop for mounting worked well.

Date of experience: January 14, 2021
Indiana
1 review
0 helpful votes
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Good experience but...
January 14, 2021

Overall, pleased with overall experience. But selection seemed very limited. There's a lot of choices, but considering far too many were less than 4 available or back ordered... well that turns a great experience down to only a good one. I settled for my 2nd choice but at least I did find something (full set) in stock.

Date of experience: January 14, 2021
Washington
1 review
0 helpful votes
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Tire confirmation
January 14, 2021

Great experience! Overall and quick delivery. Great customer service as well.

Date of experience: January 14, 2021
Alabama
1 review
0 helpful votes
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TireRack
January 14, 2021

Great experience overall. Could not touch the price locally.

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
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Awesome
January 14, 2021

Great prices and I can't believe how fast they shipped. Ordered on a Friday expecting shipment the following week. They came the next day.

Date of experience: January 14, 2021
New Jersey
1 review
0 helpful votes
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96 Cadillac Eldorado
January 14, 2021

Ordered this wheel/tire package (American Eagle AE901s and Goodyear Eagle RSA 245/45 18) and it fit perfectly. Shipping time was great as well.

Date of experience: January 14, 2021
Illinois
1 review
0 helpful votes
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Fast and Professional
January 14, 2021

Tire Rack never fails to give me 5 star service. Every time I order, it gets delivered within just a few days. And they always ask how my service was and if I need anything. Great place to shop for new tires and wheels!

Date of experience: January 14, 2021
District of Columbia
1 review
0 helpful votes
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Great as usual
January 14, 2021

Easy to find what I needed, compare options to find what was right for me at a great price.

Date of experience: January 14, 2021
Michigan
1 review
0 helpful votes
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Easy and Awesome
January 14, 2021

Easiest ordering experience I've ever had - especially during Covid. Placed the order online, was ready for pickup the next day, parked for pickup, called, got a text telling when to drive in, drove in, tires loaded, away we went! Great experience, great customer service.

Date of experience: January 14, 2021