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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,354 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Easy and fast
January 15, 2021

Easy to find which tires fit my truck, delivered within 5 days of ordering, and had the best price compared to the couple other sites I checked (including Costco). Was recommended by a mechanic friend of mine and I will reccomend to others.

Date of experience: January 14, 2021
Tennessee
1 review
0 helpful votes
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Easy to order but...
January 15, 2021

The tires were very easy to order and then they directed to to an installer which was easy as well.
The only problem I had was they didn't let me know up front about the installer would be charging me to put them on because I thought that was included in my purchase from tire rack. With that added charge I could have just bought the tires from tire barn and not had to wait on delivery and setup an install to get them put on. Next time I'll just get them from tire barn and be done.

Date of experience: January 14, 2021
Abby R. — TireRack Rep
over a year old

Thank you for taking the time to leave us a review and for bringing this issue to our attention. We totally understand how frustrating this situation must have been, and we will pass this information on to our web team. If you have any additional concerns, please do not hesitate to respond to this message or email us at [email protected]. We appreciate the feedback regarding your experience and we take it very seriously.

Idaho
1 review
0 helpful votes
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Tires arrived on estimated date
January 15, 2021

Tired arrived at location on estimated date. Can't wait to get them installed

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
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Super fast
January 15, 2021

Showed up within days of order exactly what I was hoping for

Date of experience: January 14, 2021
Florida
1 review
0 helpful votes
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Perfect
January 15, 2021

Great service, delivered on time, very good prices, easy buy

Date of experience: January 14, 2021
Oregon
1 review
0 helpful votes
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Tires
January 15, 2021

Great. Delivery. On time and installed right on time.

Date of experience: January 14, 2021
Oregon
1 review
0 helpful votes
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Good deal
January 14, 2021

Great service... good price. Sent to my house right away... i will be using tirerack again when i need more tires.

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
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Super fast and reliable service
January 14, 2021

Amazing services, and fast shipping, good prices too

Date of experience: January 14, 2021
Illinois
2 reviews
0 helpful votes
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Great purchase
January 14, 2021

Great prices super fast shipping easy process highly recommend tire rack to purchase tires

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
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Awesome!
January 14, 2021

You guys are great!
The service was awesome, the tires were delivered in 3 days and the people on the phone were super helpful.

Date of experience: January 14, 2021
Texas
1 review
0 helpful votes
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Fantastic
January 14, 2021

Best buying experience. Order was delivered right on time. Exactly what I was expecting

Date of experience: January 14, 2021
Virginia
1 review
0 helpful votes
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Lost and Found Tires
January 14, 2021

I placed my order on 8 January. Over the weekend, I did not see a UPS update after 1130 Friday night. I called UPS and got no where. I called the Tire Rack customer service number on 12 January. The gentleman I spoke with was extremely helpful. He was able to determine that UPS could not find the tires. UPS began to investigate and found the tires in another state. They were delivered and installed today (14 January). I was very happy that Tire Rack was able to resolve this in a timely manner.

Date of experience: January 14, 2021
Puerto Rico
1 review
0 helpful votes
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Excellent service
January 14, 2021

I received a excellent service. The chat helped me a lot in the process of making my decision.

Date of experience: January 14, 2021
Wisconsin
1 review
0 helpful votes
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Fast and affordable
January 14, 2021

Quick and easy and the prices very fair. Will be back for my next set on my other vehicle

Date of experience: January 14, 2021
Georgia
1 review
0 helpful votes
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As advertised
January 14, 2021

Tires arrived on time. Price was fair. 1st time with Michelin on my trike.

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
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Great
January 14, 2021

Good experience my friend recommended me tirerack.

Date of experience: January 14, 2021
California
1 review
0 helpful votes
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Good prices
January 14, 2021

Toyo AT3's in 265/70/17's. Outstanding tire so far in the snow and Ice up here in Susanville.
Was very easy to find what tires I wanted and you guys had the best price not even on sale.
Thank you.

Date of experience: January 14, 2021
North Carolina
1 review
0 helpful votes
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Fast
January 14, 2021

Fast and easy. Ordering is simple and they didn't waist any time getting them out the door and to me..

Date of experience: January 14, 2021
Florida
1 review
0 helpful votes
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Tires for Audi Suv
January 14, 2021

Lots of choices online, took my time & did comparison shopping. Decided on Kuhhos. Delivery to local installer was fairly quick.
Installation went without a hitch. I have used Tire Rack before and I would recommend to anyone.

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
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Excellent.
January 14, 2021

Great tire replacement, price was great and fast shipping. Thanks.

Date of experience: January 14, 2021