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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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My son looked online and told me which tires to purchase. I ordered online and they came when they said they would! Very easy and smooth process!
Easy to order, call placed very nice as a follow-up. I liked the prompt service and email
Returned tires and exchanged for a different tire set. Shipped replacement quickly and service reps were very helpful.
Order was delivered quickly and mounting costs were actually less than what Tirerack initially quoted, so that was nice.
Turns out I placed 2 orders of 4 tires each order. Received an email to double check my order. Quickly canceled the 2nd order. Customer service went above and beyond. 5
Prices were excellent and shipping was spot on. The product is amazing!
Good. Everything looks correct and un damaged. Fast shipping
The ordering process was very easy and i had my tires in a couple days. They even mailed me the rebate forms I needed with an extra receipt to mail in. Couldn't ask for better service.
Process went smooth. Got my tires on time! Recommended installer took care of the rest. Two thumbs up!
I received an excellent set of tires at a good price. Delivery was speedy.
Faster to get the tire here than through dealership. Tire arrived unboxed which was weird, but it wasn't damaged so I'm satisfied.
Finding my tires on the website was incredibly easy. I like that the shipping discount was applied automatically and I didn't have to remember to put in a code. The shipping was really fast which is a rarity in these pandemic times we are living in. Thanks Tire Rack!
I was extremely happy when my delivery got here overnight. I ordered 4 brand new continental tires and got them in less than 24 hours. One thing I didn't like is how they left them in front of my garage as someone could just take them. If they were places in front of my house I have a ring door bell. But other than that I love it!
What can I say. They had the tires I wanted, at a good price, with free shipping & they showed up at my front door in 3-4 days. Can't ask for much more! A+
I found every thing very easy to do online. This was my first time buying tires on line. THANKS!
We purchased the same type of tire through another vendor years ago, have been happy with the quality. Ordered these on a Saturday, had them Tuesday. Had these installed and the improvement in ride quality was immediately noticeable.
The tires came just 2 days after ordering like said to the dealer ship. Very good and fast.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members