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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,517 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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In stock, Fast delivery!
January 20, 2021

Had the tires I wanted. Shipped real fast. Installer called right away and I was good to go right before a long road trip.
Great Experience!

Date of experience: January 20, 2021
New Jersey
1 review
0 helpful votes
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Shipment
January 20, 2021

Placing the order was easy and the shipment was fast.

Date of experience: January 20, 2021
Virginia
3 reviews
0 helpful votes
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Professionals you can trust.
February 21, 2021

I'm a car enthusiast and I love after market wheels. There are so many different variations, sizes, offsets, etc, that must be considered when purchasing wheels and tires. It's great when you can trust that you are being sold the right wheels and tires. I have purchased the wrong items from other companies and it was just a waste of my time. Again, trust is very important when purchasing something as important as the wheels and tires for your vehicle. The wheels and tires are the only thing that separate your vehicle from the road. Trustful professionals, quality parts, fast shipping, and real customer service, that's "Tire Rack"!

Date of experience: January 20, 2021
Texas
1 review
0 helpful votes
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I ordered a set of Blizzack Snow tires mounted on new steel rims, with Chevy TPMS sensors installed. They shipped very quickly, too quickly as it turned out. The first problem was when I discovered they had forgotten to include the lug nuts. After a quick call to customer service, they shipped a set which arrived the next afternoon. Once I had put the tires on my Chevy Cruze, I found the second problem when I attempted to reset the TPMS sensor to the car. My sensor reset tool still could work on my old tires but didn't pick up anything on the new tires. I called again and the customer service rep said they would send a set, but that needed to be approved. Then I got a message that since "it was very unlikely they forgot to install the TPMS sensors" I had to take the car to a local service shop and have them dismount a tire from the rim to prove they were missing. After I sent them photo proof of the inside of the wheel, they sent out the sensors. Then I had to schedule with my local service shop to have them installed and pay them. Of course I had to pay for that and wait for refund from Tire Rack. A few days later I finally got my refund.
Tires are great. My lesson learned. Don't order anything to be shipped after a major holiday.

Date of experience: January 20, 2021
California
1 review
0 helpful votes
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Easy. Cheap. Hassle Free.
January 20, 2021

Refer to review title. And I guess it needs at least 50 characters, so here you go. Oh, and 17 more to make it worth posting.

Date of experience: January 19, 2021
California
1 review
0 helpful votes
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BMW 435i brake pads.
January 20, 2021

I received my BMW 435i break pad on time. I install them the next day an it was a perfect fit

Date of experience: January 19, 2021
Florida
1 review
0 helpful votes
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Fast Shipping
February 21, 2021

Ordered my tires and they were here within a week, bravo. Hopefully they fit.

Date of experience: January 19, 2021
New York
1 review
0 helpful votes
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Awesome experience
February 21, 2021

Delivery was quick and the process as simple to get my tires installed

Date of experience: January 19, 2021
Georgia
1 review
0 helpful votes
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Awesome
January 20, 2021

Great and fast shipping. Tires were exactly what I order.

Date of experience: January 19, 2021
Florida
1 review
0 helpful votes
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Fast delivery
January 20, 2021

I ordered my tires and within 2 days, I received my tires on time

Date of experience: January 19, 2021
Georgia
1 review
0 helpful votes
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Great price and got everything quick
January 20, 2021

I would order again. Great price and customer service

Date of experience: January 19, 2021
Florida
1 review
0 helpful votes
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Good experience
January 20, 2021

Good service, on time, very good price, was the only retailer that had all the products that i needed, very satisfied.

Date of experience: January 19, 2021
Connecticut
1 review
0 helpful votes
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Quick, efficient and quality service!
February 21, 2021

This was my first time ordering tires on line and having them installed. The process was so easy and I had my new tires delivered and installed in two days! I highly recommend and will definitely use Tire Rack and ASAP tire again!

Date of experience: January 19, 2021
Florida
1 review
0 helpful votes
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As always, a great experience with TireRack. With decades of personal experience with them, they've always come through (with wheels/tires/suspension for multiple performance vehicles)... this time with stabilizer bars for my fun '03 Boxster S, which should make it more fun after the H&R Street Performance coil-overs received from T/R and installed last year. The bars were received in perfect shape and can't wait to get them installed. Never disappointed.

Date of experience: January 19, 2021
Georgia
1 review
0 helpful votes
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Excellent service
January 20, 2021

My experience with tire rack was fantastic, tires was received two days earlier, and the price was even more fantastic

Date of experience: January 19, 2021
Oregon
1 review
0 helpful votes
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Love the wheels!
January 20, 2021

Purchased a set of Sparco Terra Se wheels for my ‘07 Subaru Forester. Delivery date was for January 20th and they came a day early. Commercial Tire was able to mount them in about an hour. Wheels look great! Very happy with my experience.

Date of experience: January 19, 2021
Virginia
1 review
0 helpful votes
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Will definitely order again!
February 21, 2021

I was very pleased with the speedy ordering, fast delivery, and overall quality of my tires. I will definitely be ordering again in the future.

Date of experience: January 19, 2021
Massachusetts
1 review
0 helpful votes
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Duratracs
February 20, 2021

Fast shipping and pain free ordering. Will be purchasing from them again in the future

Date of experience: January 19, 2021
Nevada
1 review
0 helpful votes
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Very efficient and great service.
January 19, 2021

Everything was great! I received my tire in a timely manner.

Date of experience: January 19, 2021
Florida
1 review
0 helpful votes
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The tire was delivered was shipped & delivered within 2days. The wrong tire was ordered. Great customer service with setting up return & ordering the correct tires.

Date of experience: January 19, 2021