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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,806
shipping
28,770
quality
29,330
This company responds to reviews on average within 1 day

Instant Feedback

530,593 reviews

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Illinois
1 review
0 helpful votes
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Great experience!
February 27, 2021

Tires arrived very quickly, which was great. Installation was easy to get scheduled. I'll definitely be purchasing my next set of tires from Tire Rack.

Date of experience: January 26, 2021
Virginia
1 review
0 helpful votes
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Great tires, really fast!
January 26, 2021

My wife got a hole punched in her Tesla Model Y. Teslas dont have spares (I did not know this). I figured since winter is already here, might as well get a set of snow tires (also have 4 spares in a pinch). So while sitting at the rest stop, I checked out TireRack and had them ordered within 10 minutes. They came 2 days later! Fit perfect and look awesome!

Date of experience: January 26, 2021
Pennsylvania
1 review
0 helpful votes
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Good
February 27, 2021

It went smoothly and the website was easy to navigate.

Date of experience: January 26, 2021
Illinois
1 review
0 helpful votes
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Flawless/Easy
February 27, 2021

Everything worked perfect, arrived perfect, quick delivery.

Date of experience: January 26, 2021
Utah
1 review
0 helpful votes
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Awsome!
January 26, 2021

Best selection of tires, in stock, super fast delivery!

Date of experience: January 26, 2021
Maryland
1 review
0 helpful votes
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Tires
January 26, 2021

Want to thank your tech who realized the first tires I order were not right for my vehicle

Date of experience: January 26, 2021
New York
2 reviews
0 helpful votes
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Quality question
February 25, 2021

Tire Rack is a great place to purchase parts, get information and even guidance on your project. The reason my title may throw some uncertainty on my experience is because of the rotors I received. I went a little further on the quality of the Centric and bought the Cryo-coated. The rotors I received have what looks like several drops of rust on the braking surface. Not a lot but none the less it looks like someone took liquid rust with a dropper and placed half a dozen or so droplets on the surface. It is dried and hard and comes off with a sharp blade leaving a noticeable mark at each spot (not pitted but visible). Not knowing a lot about Cryo-treated rotors, I do not know if this will compromise the performance of these rotors. I am a little disappointed but willing to try them this Spring when the weather is warmer hoping for the best.

Date of experience: January 26, 2021
California
1 review
0 helpful votes
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Amazing!
February 27, 2021

I ordered my rims in a few minutes then in two days it arrived! Super fast and definitely gonna make another purchase here again!

Date of experience: January 26, 2021
Kansas
1 review
0 helpful votes
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Done
February 27, 2021

No comment. Dont appreciate being pressed for more than I have to say.

Date of experience: January 25, 2021
Florida
1 review
0 helpful votes
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Reliable delivery with notifications
February 27, 2021

Good experience overall, would recommend. Was referred by friend. Tires delivered to requested facility and put on.

Date of experience: January 25, 2021
Utah
1 review
0 helpful votes
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New Camaro tires
January 26, 2021

These guys are always great to deal with. They always call me before shipping tires too make sure that there right size tires had been ordered.

Date of experience: January 25, 2021
Texas
1 review
0 helpful votes
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Got what I paid for!
January 26, 2021

Very fast and efficient service! Will definitely use this service again.

Date of experience: January 25, 2021
Kansas
1 review
0 helpful votes
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Tire rack delivery is great!
February 27, 2021

Got the rims i ordered in under a week and no damage or any issues would highly recommend.

Date of experience: January 25, 2021
California
1 review
0 helpful votes
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Buyer
February 27, 2021

Price and service on top of the market.
Thanks for everything

Date of experience: January 25, 2021
Colorado
1 review
0 helpful votes
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Holy Crap!
February 27, 2021

I loved ordering from them! The wheels came three days early and I was impressed with the packaging! Not to mention that the wheels are of good quality and look amazing. Would 100% recommend!

Date of experience: January 25, 2021
New York
1 review
0 helpful votes
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Tires ordered, tires received!
February 27, 2021

I knew I needed some snow tires for the upcoming snow storm and I placed the order for some good years and they arrived next day as promised. So much better than shopping at the tire store, luckily I found a shop that installs for only $10 per wheel so it really pays.

Date of experience: January 25, 2021
New Jersey
1 review
0 helpful votes
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Great and quick!
February 27, 2021

My order came two days after I placed! Great turnaround and great turnover!

Date of experience: January 25, 2021
Minnesota
1 review
0 helpful votes
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2017 Chrysler Pacifica snow tires
January 26, 2021

Tires arrived in two days. They were well packaged. Installation was very easy. Great price

Date of experience: January 25, 2021
Puerto Rico
1 review
0 helpful votes
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I'm super happy with the tires.
January 26, 2021

They feels super nice and they add stability to car.

Date of experience: January 25, 2021
Colorado
1 review
0 helpful votes
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Great price, great service
January 26, 2021

I couldn't get the tires locally so tried tire rack - fantastic! Cheaper AND next day delivery - such a good decision

Date of experience: January 25, 2021