Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great experience. Will use Tire Rack again. Great selection of tires at great prices. Shipping was faster than advertised
This is not the first time I have ordered tires from Tire Rack. Easy to order, fast service, good price! Tires were received on the date that was on the confirmation order.
Good place to do business with when ordering tires.
Good deal on tires, shipped and arrived as promised, no hiccups.
I went ahead and opted to use one of your installers (a local Tire Kingdom). Bad experience there. Long story short, I paid them $80 to mount four tires, and they gave me back 4 damaged wheels.
Might want to rethink using them as an installer.
Cheap and fast. However, the service installers recommended on your website for pep boys on jamacha was horrid. It took two and a half hours to mount a singular tire. Incredible. Had an appointment, and not busy. Estimated time given was 30 mins. But as far as the tire experience with tire rack itself? Phenomenal.
First rate! I live in Sacramento, placed my order on a Thursday, and received the wheels the next day on Friday as they shipped out of Sparks, NV.
Everything was delivered as scheduled. Made an appointment to have the tires installed and allied. Thank you
I ordered my tires online on Thurs noon, called to confirm shipping, and tires arrived Fri morning, shipped from Sparks NV to Berkeley CA
Good tires, haven't driven the car but it feels good
Tire rack is my go to shop for tires. They usually arrive within 2 days.
Ordered and received tires in less than a week. Have been doing business with Tire Rack for some time and have always had excellent results. Great pricing and then when shipping is thrown in for free it makes it all the better. I can order from Tire Rack, have tires locally installed, with new valve stems, and still come out cheaper than buying the same tires at Mr. Tire, NTB, BJ'S or other tire shop.
Tires showed 3 days early. Used tired rack 2 times in my life. Both times exceeded expectations.
Side note. One label said 205 65 15... tire was the right size 205 55 16... just the label was wrong
I'm try with aftermarket work at all but when I'm trying for my oem sensor i can't find the sensor brand name otherwise for aftermarket really nice
Ordered a set of tires. The shipping was quick, got the tires, installed on the car, all works great as expected. Thank you Tire Rack
I usually get my orders from Tire Rack in one day, this time was two days due to being out of stock at the nearest distribution center. I say that jokingly of course. Even on their worst day, I got my tire in two days. Tire Rack is super dependable and always gets my order to me expediciously!
Easy and quick. I was able to order the tires and have them shipped and installed by the end of the following day.
Tire Rack online ordering and shipping was fast and efficient. I will buy another pair of tires from them in the near future. They had the right brand and size tires I was looking to replace for the front pair on my car so as not to have different brands on it when only changing otu two tires. I will look to replace the back pair shortly as money is tight but the price was right for these two tires and my local shop balanced and mounted them and all is well in the world.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

