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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,439 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Excellent
February 25, 2021

Good price and very fast shipping. Would recommend tirerack

Date of experience: January 24, 2021
California
1 review
0 helpful votes
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Quick delivery. Good price.
February 25, 2021

I was hesitant to use tire rack at first but my wheels were delivered to my dealership the next day as stated at the price shown. No bs costs. Just paid for dealership to mount the tires. Will try again.

Date of experience: January 24, 2021
Texas
1 review
0 helpful votes
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Great experience easy install and loved the fast shipping

Date of experience: January 24, 2021
Florida
1 review
0 helpful votes
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Excellent help
February 25, 2021

Great customer service with people that know their tire info

Date of experience: January 24, 2021
Minnesota
1 review
0 helpful votes
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Wrong tire sent.
February 23, 2021

The wrong tire was originally sent. After 3 phone calls later they finally sent the correct tire overnight delivery.

Date of experience: January 24, 2021
New York
1 review
0 helpful votes
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Great place to order from. I made a mistake ordering 2x as many brake pads as needed, and they called me within 10 minutes of my order to correct things. Super fast shipping. Will recommend them and use them again in the future

Date of experience: January 24, 2021
Virginia
1 review
0 helpful votes
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Amazing Service
February 25, 2021

Did an excellent job mounting and balancing, great quality as always. Delivered early too.

Date of experience: January 24, 2021
Pennsylvania
2 reviews
0 helpful votes
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Good experience
January 24, 2021

Ordered tires, they were not commonly used for my vehicle, customer service contacted me to verify before fulfilling order - overall very good experience, will order from again.

Date of experience: January 24, 2021
Florida
1 review
0 helpful votes
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Speedy delivery!
February 25, 2021

It took less than 2 days to get my tires! Plus I got a great deal, it was a win win!

Date of experience: January 24, 2021
New York
1 review
0 helpful votes
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New tire
January 24, 2021

Great it excellent thanks for the tires couldn't of had a better experience buying tires

Date of experience: January 23, 2021
West Virginia
1 review
0 helpful votes
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We love tire rack
February 25, 2021

I ordered and they delivered in a timely manner. They are reasonably priced also

Date of experience: January 23, 2021
Texas
1 review
0 helpful votes
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Fast shipping!
February 25, 2021

My tires showed up on time! And without issue as I tracked my tires.

Date of experience: January 23, 2021
Ohio
1 review
0 helpful votes
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Great service.
January 24, 2021

Fast and easy. They call to verify your purchase and then email to make sure you got them.

Date of experience: January 23, 2021
North Carolina
1 review
0 helpful votes
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Service
January 24, 2021

Got here fast and was put together good. Will buy again soon for my next bmw

Date of experience: January 23, 2021
Illinois
3 reviews
0 helpful votes
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Good deal
January 24, 2021

I had a good experience with a deal and received goods fast and a affordable payment

Date of experience: January 23, 2021
Georgia
1 review
0 helpful votes
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Fast/Cheap
January 24, 2021

Fast service at the best price I could find online.

Date of experience: January 23, 2021
New York
1 review
0 helpful votes
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Bestest Review Ever
January 24, 2021

Abso-freakin-lutely incredible experience! Blown away! First time ordering, nervous, hesitant... Finally pulled the trigger and clicked purchase after thinking about it for a couple of months. After a super smooth and easy purchasing experience, the tires arrived in about two days and I absolutely love them! Will definitely order my next set here!

Date of experience: January 23, 2021
Tennessee
1 review
0 helpful votes
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4 new tires!
February 25, 2021

Fast and excellent service!
Will be a customer again in the future!

Date of experience: January 23, 2021
California
1 review
0 helpful votes
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My number one tire store
January 24, 2021

I have ordered from Tire Rack over the years and as always fast service and packaged well. I like the ability to choose the tires i want and view them close-up online.

Date of experience: January 23, 2021
New York
1 review
0 helpful votes
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Delivered as stated.
February 25, 2021

I am happy with tire rack for helping me easily select sort and filter, then compare decide and buy. I am satisfied.
And in the past I've called and their support was extremely helpful.
Saves time. No buyers remorse.

Date of experience: January 23, 2021