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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Quick turnaround and website is very user friendly!
Easy to order, easy to find an installer, all good
The tires I ordered were prepared and shipped in a very timely manner.
Good price and quick delivery of tire mounted and balanced on wheel to replace my compact spare tire.
I purchased my tires online from TireRack and selected a local installer from their list. The tires were delivered within a couple days and installed the day they were delivered.
Competitive price.
Fast & accurate delivery.
Good installer.
Tire Rack shipped quickly and to the appropriate destination per their authorized installers list, but after the tires had already shipped (so I didn't have an option to change) the installer called and told me they don't not have the appropriate equipment to install my tires, and it would take "weeks" to get it done. I had to pick them up, and now I'm trying to find someone who can...
Second time buying tires thru tirerack. This time they shipped to mobile installer. Made an appointment to have them installed and they were ready within an hour. Easy and quick.
The tires came faster than I expected. I was so surprised to receive them within 2days. Thanks for your awesome delivery service.
I was able to select the best fit for my driving style and at the lowest rate compared to other retailers.
The wheels were literally on my door the day after ordering.
Tirerack.com is a superior Auto Parts service for the Customer Experience.
Staff was knowledgeable and more than willing to help. Shipping was fast. Could not ask for more!
I was pleased how easy it was to order and fast delivery
Delivered next day to my front door. Tread and quality of tire looked great. Let's see how it does on the road.
Placed an order late Wed thinking the (4) tires would arrive the next day, but discovered that the page refreshed to say Fri as estimated delivery date. I was on a tight schedule hence called customer service, who was very friendly and helpful. Explained my situation and wanting to cancel if they won't arrive before Fri and was given thorough information and multiple ways I could deal with the situation. Tires ended up arriving mid day the next day anyway. Very grateful.
Also, got a call within a minute after placing my order for additional information. I assume the order shipped soon after.
I called a sales person (routed there because I hadn't placed an order at the time) who was not as helpful but understandable I guess... just that he didn't have as much visibility.
Ordered these tires for my trailer. I had them delivered to my house. Shipping only took two days and tires were exactly what I ordered. All tires had a fresh code date on them and were in great condition. Super happy.
They contacted me to query about the correct tire size and in fact, I had ordered the incorrect tire. Once I got that corrected, the tires arrived in just one day.
Easy quick and Tire Rack did what they promised. No complaints
Wonderful helpful people, easy to use site! Anything you need is a few clicks away
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members