On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I placed my order online Thursday around 2, I changed my tire size to what I wanted. I get a call about an hour later just to confirm my tire choice. I explained what I was putting them on, he said "just want to make sure of my tire size choice". I thought that was very good on their behalf. Then I get another call about 1 1/2 hour later. They tell my rims and tires are ready for shipping and if I have ANY problems at all to call her back and gave me what seemed to be a direct phone contact. I am blown away with the service I just recieved. Thank you Tire Rack very much, I tell everyone about where I bought my rims and tires.
Just for the record 265/70R17 WILL fit a 2020 Ranger 4x4 with a 2 1/2 leveling kit. NO modifications needed. Looks awesome too!
Got the wheels I wanted. I got them one day ahead of estimated delivery time. It was great to see the wheels and how they would look on my truck. Your website is fantastic.
Tire rack shipped promptly and everything was correct. Only issues was the tires should have been delivered Monday and there was an issue with UPS... finally got them Wednesday. Really through a wrench in our plans to have the tires installed... had to cancel appointments. Sigh. Will use tire rack again.
Found the tires I needed without any difficulty. Ordered them (at a great price), and they appeared at my designated site two days later. So easy, it was hard to imagine anything easier.
Great price and good and timely delivery service. I would order again when other tires are due.
Good pricing and crazy fast delivery. Received my tires sooner than expected.
Quick delivery great products and prices will recommend to friends.
Great experience. Will use Tire Rack again. Great selection of tires at great prices. Shipping was faster than advertised
This is not the first time I have ordered tires from Tire Rack. Easy to order, fast service, good price! Tires were received on the date that was on the confirmation order.
Good place to do business with when ordering tires.
Good deal on tires, shipped and arrived as promised, no hiccups.
I went ahead and opted to use one of your installers (a local Tire Kingdom). Bad experience there. Long story short, I paid them $80 to mount four tires, and they gave me back 4 damaged wheels.
Might want to rethink using them as an installer.
Cheap and fast. However, the service installers recommended on your website for pep boys on jamacha was horrid. It took two and a half hours to mount a singular tire. Incredible. Had an appointment, and not busy. Estimated time given was 30 mins. But as far as the tire experience with tire rack itself? Phenomenal.
First rate! I live in Sacramento, placed my order on a Thursday, and received the wheels the next day on Friday as they shipped out of Sparks, NV.
Everything was delivered as scheduled. Made an appointment to have the tires installed and allied. Thank you
I ordered my tires online on Thurs noon, called to confirm shipping, and tires arrived Fri morning, shipped from Sparks NV to Berkeley CA
Good tires, haven't driven the car but it feels good
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members