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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Website is easy to use. Tons if items to choose from. Multiple ways to finance, Good customer service. What more can you ask for.
The was my first time using Tire Rack. The website was easy to use and navigate. Lee the product specialist was very helpful. They also offer multiple ways to finance your purchase.
Purchased tires for about 5 different vehicles in the last few years from Tire Rack with no problems at all.
This is my third time buying from Tire Rack, always had good experiences
SInce I don't order standard snow tire sizes for good reason (narrow width to cut through snow doesn't match specs), I can't enter my vehicle details and this makes it hard to get warranty service for road hazard, etc.because the vehicle was not on the invoice. You need to fix that. Today you said the brand I wanted was not available in the size I wanted and it's not listed in the sizes manufactured under the brand but I was able to pull it up anyway through playing with the specifications on different pages, not the main page. How come? Go look yourself on the site--Vredstein Wintertrac Pro is supposedly not available in 205-50-17, only 205-55-17, but I'm PURCHASING IT NOW.
Customer service has been excellent when I've had road hazard problems.
Best tire reviews of any place online. Good tire prices. And discount when picking up local. Tirerack for the win! :)
Excellent brand and price great online guide to help with best tire for
Vehicle brand and size also provide installation service location. Thank you!
It was good rep was very knowledgable of products and fitment to my 2018 Honda Pilot
Seamless. Great information on tires and easy to navigate site.
Always have the best deals! This is my third purchase this year.
I have always loved Tire Rack and Discount Tire, but our last visit to Discount Tire ended up with broken lug nut and a weak long repair at local shop. What a total pain. For all our trouble; nothing. However, I have always been super happy with service from Tire Rack.
I was shopping for rear tires for my vehicle and in the tire comparison tool I can't take all of the front tires out to compare pricing. I had to put both sets in my cart to see the pricing comparison.
Good Pricing and always have exactly what I need. This time it was to replace a road damaged tire.
In New Hampshire we get cold snowy weather. We like to have snow tires on their own wheels to swap in December and April. We hot s new car and ordered a wheel/tire package. We got great looking wheels and excellent rated tires to keep my son safe on his ski trips and commuting to school. Tire Rack masked the process seamless and quick delivery and good price for top rated tires. Tire Rack makes it easy.
Needed all seasons for c8 worked out good bought rims from neighbors corvette tires from tire rack shipped to Firestone who installed all good
Always rock solid Tire Rack. I am a regular customer for Life.
Great website for tire orders. They have always been very trustworthy and reliable
I have never had any problems ordering from TireRack. Local installer has also always done a good job.
I have used Tire Rack for many sets of tires for many vehicles. Always satisfied.
Average, I am unhappy with a monopoly, lack of competition leads to market manipulation.
It was frustrating going to a tire shop where the salesman does NOT take the time to listen to your needs and sell you what you need. It was great using the decision guide and choosing a great option from there!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

