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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,797
shipping
28,761
quality
29,321
This company responds to reviews on average within 1 day

Instant Feedback

530,329 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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First Timer
February 3, 2021

The selection, order submission and delivery was excellent. The communication with the recommended installer concerning the appointment for installation came up short. Knowing this now would not prevent me from purchasing again in the future.

Date of experience: February 3, 2021
California
1 review
0 helpful votes
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Great Service!
February 3, 2021
Updated review

I've been reviewing wheels for months, and finally decided on a set. Everytime I've chatted, the guys have been great! Professional and helpful, and Gus saved me much time and money with his advice/expertise!

Date of experience: February 3, 2021

I've been reviewing wheels for months, and finally...
January 28, 2021
Previous review

I've been reviewing wheels for months, and finally decided on a set. Everytime I've chatted, the guys have been great! Professional and helpful, and Gus saved me much time and money with his advice/expertise!

Date of experience: January 28, 2021
Colorado
1 review
0 helpful votes
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Great Tires and Fast Ship!
February 3, 2021

Everything from searching for the tires, payment process and shipping was excellent! Tires that arrived were correct and got to me much sooner then expected.

Date of experience: February 3, 2021
Louisiana
1 review
0 helpful votes
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Good stuff
February 3, 2021
Updated review

Good website, very descriptive about each product, easy to pick out which brand to choose

Date of experience: February 3, 2021

Good website, very descriptive about each product,...
January 28, 2021
Previous review

Good website, very descriptive about each product, easy to pick out which brand to choose

Date of experience: January 28, 2021
Florida
1 review
0 helpful votes
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Awesome shipping
March 7, 2021

Great! Ordered around 2pm and had the tires at my house the next day about 1:30pm. Ordering was easy and quick as well.

Date of experience: February 3, 2021
Mississippi
1 review
0 helpful votes
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AWESOME SVC
February 3, 2021

***

Date of experience: February 3, 2021
Minnesota
2 reviews
0 helpful votes
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Fuel Wheels
February 3, 2021
Updated review

This was a great experience. Once I found the wheel I wanted the rest was easy.

Date of experience: February 3, 2021

This was a great experience
January 28, 2021
Previous review

This was a great experience. Once I found the wheel I wanted the rest was easy.

Date of experience: January 28, 2021
Pennsylvania
1 review
0 helpful votes
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Snow tires
February 3, 2021

The tires were delivered on the day that was scheduled.

Have had the tires on the car for 5 days and am loving the traction they provide. I was using all weather tires that were getting worn, and decided to get winter tires and they have made a big difference. Will be in need of spring/summer tires in a few months to replace the old ones, so will probably order from you again.

Thanks for the great service and product.

Date of experience: February 3, 2021
Virginia
1 review
0 helpful votes
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Tire Rack did great
February 3, 2021

Needed 2 tires for 3/4 truck. Searched Goodyear first, did not like prices. Choose TR for price and location of installer. Tires arrived next day! Time will tell about the tires themselves, but I would buy tires again from TR.

Date of experience: February 3, 2021
Maryland
1 review
0 helpful votes
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Continental Tires
February 3, 2021
Updated review

Helpful staff in picking a good tire and reasonable prices. Fast shipping too!

Date of experience: February 3, 2021

Helpful staff in picking a good tire and reasonable...
January 28, 2021
Previous review

Helpful staff in picking a good tire and reasonable prices. Fast shipping too!

Date of experience: January 28, 2021
Florida
1 review
0 helpful votes
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Stopped right to my installer! Awesome!
February 3, 2021
Updated review

Quick and easy ordering. Prices can't be beat! Lightning fast shipping.

Date of experience: February 3, 2021

Quick and easy ordering
January 28, 2021
Previous review

Quick and easy ordering. Prices can't be beat! Lightning fast shipping.

Date of experience: January 28, 2021
Tennessee
1 review
0 helpful votes
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Everything was great.
February 3, 2021

The tires were a great price and were delivered quicker than I expected.

Date of experience: February 3, 2021
Arizona
3 reviews
0 helpful votes
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Tire Rack saved the day
February 3, 2021

I had a tire get destroyed by a sidewall cut. It was leaking steadily and was not safe to keep driving long term. Local price was almost $400. Tire Rack had my tire in stock, shipped next day and was ready for install within 3 days. All for less than $200.

Date of experience: February 3, 2021
Nevada
1 review
0 helpful votes
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Fast fast shipping
March 7, 2021

Ordered wheels Thursday got them next day as promised. Fast shipping great customer service and quality was 10/10

Date of experience: February 3, 2021
Georgia
1 review
0 helpful votes
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Five Stars
February 3, 2021

Fast next day delivery. I totally did not expect to have my order the next day.

Date of experience: February 3, 2021
New York
1 review
0 helpful votes
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Fast service! Got them just in time for the recent storm.
February 3, 2021
Updated review

Some navigation issues. When you know what brand and size tire you want, you have to submit time wasteful information to get there. Selection could be more complete.

Date of experience: February 3, 2021

Some navigation issues
January 28, 2021
Previous review

Some navigation issues. When you know what brand and size tire you want, you have to submit time wasteful information to get there. Selection could be more complete.

Date of experience: January 28, 2021
Illinois
2 reviews
0 helpful votes
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Great! Tire Rack made it easy to compare and choose a tire.

Date of experience: February 3, 2021
North Carolina
1 review
0 helpful votes
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Prompt service
February 3, 2021

Ordered the tires and they arrived a day early. Right tires and great price. I couldn't be happier. Proof will be if they outlast the General tores I have been puttin on my 2004 Volvo XC-90.

Date of experience: February 3, 2021
South Carolina
1 review
0 helpful votes
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Repeat Customer
February 3, 2021

I used to live in South Bend and could get my tires from main location. I am now in Charlotte, NC but still a loyal customer. Delivery was in 3 days and installed at local shop. I am very happy with transaction.

Date of experience: February 3, 2021
Texas
1 review
0 helpful votes
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A++ wheel tire package
March 7, 2021
Updated review

Received at my house 26 hours after I ordered my wheel/winter tire package. Amazed at how fast I received it and how thought out every little detail was. Great instructions, packaging, things to watch out for. I would certainly order a wheel/tire package from Tirerack in the future.

Date of experience: February 3, 2021

Amazing website
January 28, 2021
Previous review

Amazing website

Date of experience: January 28, 2021