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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,759
shipping
28,723
quality
29,283
This company responds to reviews on average within 1 day

Instant Feedback

529,955 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Fast and easy
March 9, 2021

Hassle free experience and a super fast delivery to order set if snow tires.

Date of experience: February 5, 2021
New Jersey
1 review
0 helpful votes
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New rims
March 9, 2021

Was quick and easy and were delivered when they said they would and in my opinion a very fair price.

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Easy to use
February 5, 2021

Easy to use website with a lot of choices to choose from.

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Very happy with this purchase.
February 5, 2021
Updated review

This is my first time order from you. So far the experience is very positive. We received the mounted tire one day before it was promised and I was surprised because it came with new lug nits, not expected, and the wheel is very nice. Since I am using this for a spare tire I did not have it mounted on the vehicle. VERY Satisfied with this purchase!

Date of experience: February 5, 2021

This is my first time order from you
January 30, 2021
Previous review

This is my first time order from you. So far the experience is very positive.

Date of experience: January 30, 2021
Ohio
1 review
0 helpful votes
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You guys have always been great
March 9, 2021
Updated review

You guys are great, since I was a kid looking and buying threw the magazines, you were ALWAYS the BEST!

Date of experience: February 5, 2021

You guys are great, since I was a kid looking and buying...
January 29, 2021
Previous review

You guys are great, since I was a kid looking and buying threw the magazines, you were ALWAYS the BEST!

Date of experience: January 29, 2021
California
1 review
0 helpful votes
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ASAPTire is awesome
February 5, 2021

Tim (i think) stopped out in pretty crappy conditions and did an amazing job. It's way better than waiting at the tire shop for 2 hrs sucking down crap coffee and watching soap operas while my tires get swapped.

Date of experience: February 5, 2021
Texas
1 review
0 helpful votes
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Wheels
February 5, 2021
Updated review

The lug nuts that came with the wheels won't work unless I grind down a socket. Had to buy spline drive nuts

Date of experience: February 5, 2021

It was easy
January 30, 2021
Previous review

It was easy

Date of experience: January 30, 2021
Texas
1 review
0 helpful votes
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Racer21B
March 9, 2021

Wow! It arrived very quickly. We put it together in a matter of minutes, we are planning on using in our stock car hauler the only problem it won't hold 8 race tires, these tires are wider than passenger if it had another 4" would be great. We will use it non the less.

Date of experience: February 5, 2021
Illinois
1 review
0 helpful votes
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Excellent experience; easy to navigate and find the right tires

Date of experience: February 5, 2021

Excellent experience; easy to navigate and find the...
January 30, 2021
Previous review

Excellent experience; easy to navigate and find the right tires

Date of experience: January 30, 2021
New Hampshire
1 review
0 helpful votes
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Easy!
February 5, 2021

Tires got to me quickly and in excellent condition, I didnt think it was going to be that easy! Good to know that service is excellent when ordering from Tire Rack!

Date of experience: February 5, 2021
Illinois
1 review
0 helpful votes
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Excellent experience
February 5, 2021
Updated review

Excellent experience, easy to navigate the site. Many options with great detail.

Date of experience: February 5, 2021

Excellent experience, easy to navigate the site
January 30, 2021
Previous review

Excellent experience, easy to navigate the site. Many options with great detail.

Date of experience: January 29, 2021
Maryland
1 review
0 helpful votes
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Tire purchase
March 9, 2021

Even with major northeast snow storm I received my tire quickly

Date of experience: February 5, 2021
Illinois
1 review
0 helpful votes
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Hot rod tires.
February 5, 2021

Placed the order on a Thursday evening and it arrived to my shop on Monday afternoon.

Date of experience: February 5, 2021
Maryland
1 review
0 helpful votes
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First time experience.
February 5, 2021
Updated review

It was simple to find a tire to replace one which was damaged at TireRack.com I plan on making all future tire and wheel purchased through them.

Date of experience: February 5, 2021

It was simple to find a tire to replace one which was...
January 30, 2021
Previous review

It was simple to find a tire to replace one which was damaged.

Date of experience: January 30, 2021
Montana
1 review
0 helpful votes
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Works great
March 9, 2021

We put in are Orders for tires and we got them right away

Date of experience: February 5, 2021
Idaho
1 review
0 helpful votes
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Great way to shop and buy tires. You get what you want, not what the salesman wants to sell you! Thanks.

Date of experience: February 5, 2021

Great way to shop and buy tires
January 29, 2021
Previous review

Great way to shop and buy tires. You get what you want, not what the salesman wants to sell you! Thanks.

Date of experience: January 29, 2021
Pennsylvania
1 review
0 helpful votes
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I needed tires before a road trip so I placed my order a d got my delivery date. I made an appointment with a vendor to have them put on via the Tire Rack website. The vendor was hesitant to keep the appointment due to delayed shipping times due to the pandemic and we had a pending snowstorm. But, they kept it for me since I needed the new tires so badly. The tires arrived on time and I was able to keep my appointment. I already can feel the difference while driving and I'm extremely happy with my purchase.

Date of experience: February 5, 2021
Virginia
1 review
0 helpful votes
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Winter Tire and Wheel Package
February 5, 2021

The folks at TR, especially Steve, who dealt with my repeated questions and what-ifs, were great! Very knowledgeable and helpful, especially since there were no options for winter tires in my cars standard size. Ended up doing a size-down application that is a factory recommendation. The only issue I had was... 2 of the tires were mounted backwards for direction of rotation on the right side of my car. Fortunately, the guy from ASAP tire caught the error and was able to correct on-site.

Date of experience: February 5, 2021
Illinois
1 review
0 helpful votes
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It's good to be satisfied
February 5, 2021

My transaction was pretty basic and accordingly went smoothly.

Date of experience: February 5, 2021
Washington
1 review
0 helpful votes
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Have bought from TR more than once
March 9, 2021
Updated review

Several chats with several associates. Always got answers.

PayPal seemed to insist on using billing address from TireRack input as shipping address so I had to go another payment route.

VERY FAST delivery especially considering recent shipping delays with other orders coming by the 3 main shipping companies.

Date of experience: February 5, 2021

Several chats with several associates
January 29, 2021
Previous review

Several chats with several associates. Always got answers.

PayPal seemed to insist on using billing address from TireRack input as shipping address so I had to go another payment route.

Date of experience: January 29, 2021