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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Hassle free experience and a super fast delivery to order set if snow tires.
This is my first time order from you. So far the experience is very positive. We received the mounted tire one day before it was promised and I was surprised because it came with new lug nits, not expected, and the wheel is very nice. Since I am using this for a spare tire I did not have it mounted on the vehicle. VERY Satisfied with this purchase!
This is my first time order from you. So far the experience is very positive.
You guys are great, since I was a kid looking and buying threw the magazines, you were ALWAYS the BEST!
You guys are great, since I was a kid looking and buying threw the magazines, you were ALWAYS the BEST!
Tim (i think) stopped out in pretty crappy conditions and did an amazing job. It's way better than waiting at the tire shop for 2 hrs sucking down crap coffee and watching soap operas while my tires get swapped.
The lug nuts that came with the wheels won't work unless I grind down a socket. Had to buy spline drive nuts
Wow! It arrived very quickly. We put it together in a matter of minutes, we are planning on using in our stock car hauler the only problem it won't hold 8 race tires, these tires are wider than passenger if it had another 4" would be great. We will use it non the less.
Excellent experience; easy to navigate and find the right tires
Excellent experience; easy to navigate and find the right tires
Tires got to me quickly and in excellent condition, I didnt think it was going to be that easy! Good to know that service is excellent when ordering from Tire Rack!
Excellent experience, easy to navigate the site. Many options with great detail.
Excellent experience, easy to navigate the site. Many options with great detail.
Placed the order on a Thursday evening and it arrived to my shop on Monday afternoon.
It was simple to find a tire to replace one which was damaged at TireRack.com I plan on making all future tire and wheel purchased through them.
It was simple to find a tire to replace one which was damaged.
We put in are Orders for tires and we got them right away
Great way to shop and buy tires. You get what you want, not what the salesman wants to sell you! Thanks.
Great way to shop and buy tires. You get what you want, not what the salesman wants to sell you! Thanks.
I needed tires before a road trip so I placed my order a d got my delivery date. I made an appointment with a vendor to have them put on via the Tire Rack website. The vendor was hesitant to keep the appointment due to delayed shipping times due to the pandemic and we had a pending snowstorm. But, they kept it for me since I needed the new tires so badly. The tires arrived on time and I was able to keep my appointment. I already can feel the difference while driving and I'm extremely happy with my purchase.
The folks at TR, especially Steve, who dealt with my repeated questions and what-ifs, were great! Very knowledgeable and helpful, especially since there were no options for winter tires in my cars standard size. Ended up doing a size-down application that is a factory recommendation. The only issue I had was... 2 of the tires were mounted backwards for direction of rotation on the right side of my car. Fortunately, the guy from ASAP tire caught the error and was able to correct on-site.
My transaction was pretty basic and accordingly went smoothly.
Several chats with several associates. Always got answers.
PayPal seemed to insist on using billing address from TireRack input as shipping address so I had to go another payment route.
VERY FAST delivery especially considering recent shipping delays with other orders coming by the 3 main shipping companies.
Several chats with several associates. Always got answers.
PayPal seemed to insist on using billing address from TireRack input as shipping address so I had to go another payment route.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

