On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordered on Wednesday, delivered to my remote location on Friday. Had tires installed Saturday morning. Snow storm started that evening. Was so impressed with the order taking process, follow up and delivery. Had no idea this could happen so quickly and lucky for me, the timing could not have been better!
No high pressure sales tactic! They emailed me about an awesome blow out sale.
I will give my complete review as soon as i get my tires
I will give my complete review as soon as i get my tires
The customer service rep who received the order called near instantly due to a size discrepancy and made sure to get it situated before processing our order. Top tier serivce.
Service was fast and easy which is great for most people who don't have a lot of time. Will definitely do business again
The selection, order submission and delivery was excellent. The communication with the recommended installer concerning the appointment for installation came up short. Knowing this now would not prevent me from purchasing again in the future.
I've been reviewing wheels for months, and finally decided on a set. Everytime I've chatted, the guys have been great! Professional and helpful, and Gus saved me much time and money with his advice/expertise!
I've been reviewing wheels for months, and finally decided on a set. Everytime I've chatted, the guys have been great! Professional and helpful, and Gus saved me much time and money with his advice/expertise!
Everything from searching for the tires, payment process and shipping was excellent! Tires that arrived were correct and got to me much sooner then expected.
Good website, very descriptive about each product, easy to pick out which brand to choose
Good website, very descriptive about each product, easy to pick out which brand to choose
Great! Ordered around 2pm and had the tires at my house the next day about 1:30pm. Ordering was easy and quick as well.
***
This was a great experience. Once I found the wheel I wanted the rest was easy.
This was a great experience. Once I found the wheel I wanted the rest was easy.
The tires were delivered on the day that was scheduled.
Have had the tires on the car for 5 days and am loving the traction they provide. I was using all weather tires that were getting worn, and decided to get winter tires and they have made a big difference. Will be in need of spring/summer tires in a few months to replace the old ones, so will probably order from you again.
Thanks for the great service and product.
Needed 2 tires for 3/4 truck. Searched Goodyear first, did not like prices. Choose TR for price and location of installer. Tires arrived next day! Time will tell about the tires themselves, but I would buy tires again from TR.
Helpful staff in picking a good tire and reasonable prices. Fast shipping too!
Helpful staff in picking a good tire and reasonable prices. Fast shipping too!
Quick and easy ordering. Prices can't be beat! Lightning fast shipping.
Quick and easy ordering. Prices can't be beat! Lightning fast shipping.
The tires were a great price and were delivered quicker than I expected.
I had a tire get destroyed by a sidewall cut. It was leaking steadily and was not safe to keep driving long term. Local price was almost $400. Tire Rack had my tire in stock, shipped next day and was ready for install within 3 days. All for less than $200.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members