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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,707
shipping
28,671
quality
29,231
This company responds to reviews on average within 1 day

Instant Feedback

528,814 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Making "the process" easy
March 14, 2021
Updated review

Very easy to select everything, and easy sorting to find the tires I wanted. Website is great; easy to find the size tires that I needed, run through the choices, and read the reviews. I wish every website ran like this! I'll be back in a few months for our other car when it needs tires!

Date of experience: February 9, 2021

This is my second time back to the site in a few weeks
February 4, 2021
Previous review

This is my second time back to the site in a few weeks. Very easy to navigate, see reviews, make a selection, and have them drop-shipped to a local garage. The whole process only takes a few minutes. One of the best website layout/designs out there!

Date of experience: February 3, 2021
California
1 review
0 helpful votes
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Tired of racking my mind
February 10, 2021
Updated review

Bruno was helpful in answering all of my concerns. Informative and didn't show he was tired of sharing information to me, even though he probably have said the same things a million times to others like me.

Date of experience: February 9, 2021

Bruno was helpful in answering all of my concerns
February 3, 2021
Previous review

Bruno was helpful in answering all of my concerns

Date of experience: February 3, 2021
Virginia
1 review
0 helpful votes
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So far so good
February 10, 2021
Updated review

Super easy to go through catalog and order. I got the tires 1 business day after ordering. Almost too fast lol.

Date of experience: February 9, 2021

Easy and informative
February 4, 2021
Previous review

Easy and informative

Date of experience: February 3, 2021
Arizona
1 review
0 helpful votes
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Great shopping experience
February 10, 2021
Updated review

Quick and easy experience. Will use Tire Rack again!

Date of experience: February 9, 2021

Quick and easy experience
February 3, 2021
Previous review

Quick and easy experience. Will use Tire Rack again!

Date of experience: February 3, 2021
Colorado
1 review
0 helpful votes
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Lucky my tires weren't stollen
February 10, 2021

Dissatisfied with delivery. The tires were left in front of the wrong address without a signature when a signature was required. The tires were left out for 2 days over the weekend until boulder valley automotive opened up on Monday and realized where the tires were; at a business next door.

Date of experience: February 9, 2021
Virginia
2 reviews
0 helpful votes
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Truck tire
February 10, 2021

Couldn't believe the service. Order Thursday at noon mounted tires were delivered next day before noon to Warroad. MN. A town on Canadian border. Came as promised

Date of experience: February 9, 2021
Illinois
1 review
0 helpful votes
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Lexus 2021 Continentals
February 10, 2021

.

Date of experience: February 9, 2021
Maryland
1 review
0 helpful votes
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Best place to buy tires
February 10, 2021

Best place to buy tires, great company to deal with.

Date of experience: February 9, 2021
California
1 review
0 helpful votes
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Quick and easy
March 13, 2021
Updated review

Installers have very varying prices as compared to whats listed on your website. Would be better to have it more streamlined since i had to cancel one order due to the installer surprising me with the double the cost as compared to whats listed here.

Date of experience: February 9, 2021

Installers have very varying prices as compared to...
February 3, 2021
Previous review

Installers have very varying prices as compared to whats listed on your website. Would be better to have it more streamlined since i had to cancel one order due to the installer surprising me with the double the cost as compared to whats listed here.

Date of experience: February 3, 2021
Minnesota
1 review
0 helpful votes
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They have excellent inventory and had a fair price and delivered the tires I ordered in 1 day!

Date of experience: February 9, 2021
Colorado
1 review
0 helpful votes
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Wow I am so impressed!
March 13, 2021

We got perfect wheels and tires, mounted and balanced, Tpms sensors already installed, packed perfectly and shipped quickly! I was skeptical of ordering wheels and tires online, but I am very extremely pleased with my order from tire rack! Thank you so much!

Date of experience: February 9, 2021
Washington
1 review
0 helpful votes
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Needed all-seasons for my Tesla
March 13, 2021

The product I needed was easily found. The transaction and delivery to a installer was seamless and fast. Scheduling needed to be adjusted directly with the installer but that wasn't difficult at all.

Date of experience: February 9, 2021
Illinois
1 review
0 helpful votes
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4 new tires
February 9, 2021

4 new tires for snow storm that dropped 8 inches of snow and my new Michelin tires got me thru with my 2015 Hyundai sonata.

Date of experience: February 9, 2021
Maine
1 review
0 helpful votes
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New alloy wheels!
February 9, 2021

Recently ordered a set of four American Racing rims from TR. Great selection, great service. They're on my truck now and have improved the neighborhood considerably.

Date of experience: February 9, 2021
New York
1 review
0 helpful votes
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Everything as described
February 9, 2021

Great price, easy navigation, reviews and extremely fast shipping

Date of experience: February 9, 2021
Connecticut
1 review
0 helpful votes
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Beautiful O. Z. Racing Glossy Black Wheels For My New MX-5
February 9, 2021
Updated review

Excellent choices available for just about any car. Helpful chat experience and free delivery for the wheels was a big plus!

Date of experience: February 9, 2021

Excellent choices available for just about any car
February 3, 2021
Previous review

Excellent choices available for just about any car. Helpful chat experience and free delivery for the wheels was a big plus!

Date of experience: February 3, 2021
Ohio
2 reviews
0 helpful votes
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Other than some glitches in the checkout process everything went flawlessly

Date of experience: February 9, 2021

Other than some glitches in the checkout process everything...
February 3, 2021
Previous review

Other than some glitches in the checkout process everything went flawlessly

Date of experience: February 3, 2021
New York
1 review
0 helpful votes
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Excellent Job
February 9, 2021
Updated review

The order was split with the first 2 tires being delivered by UPS incorrectly. No fault of Tire Rack. Customer support worked with the shipper and the order was found at a neighbor's home. Appreciated the assistance and follow up

Date of experience: February 9, 2021

Enjoy being able to order online so easily
February 3, 2021
Previous review

Enjoy being able to order online so easily

Date of experience: February 3, 2021
New York
1 review
0 helpful votes
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It was the easiest tire experience I ever had
March 13, 2021
Updated review

Very easy and better pricing then I found elsewhere

Date of experience: February 9, 2021

Very easy and better pricing then I found elsewhere
February 3, 2021
Previous review

Very easy and better pricing then I found elsewhere

Date of experience: February 3, 2021
Colorado
2 reviews
0 helpful votes
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Great Tires!
February 9, 2021
Updated review

4 tires delivered in one day to the installer I chose, free. Great prices on high-end products.

Date of experience: February 9, 2021

Availability changes too many times
February 3, 2021
Previous review

Availability changes too many times. Other than that, good tires at a fair price.

Date of experience: February 3, 2021