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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,526 reviews

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Texas
1 review
0 helpful votes
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A plus delivery and product options
February 23, 2021
Updated review

Easy to find what I want and checkout was stress free, a commodity amongst online retailers

Date of experience: February 23, 2021

Easy to find what I want and checkout was stress free,...
February 17, 2021
Previous review

Easy to find what I want and checkout was stress free, a commodity amongst online retailers

Date of experience: February 17, 2021
New York
2 reviews
0 helpful votes
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Wheel
February 23, 2021
Updated review

Had some difficulty at first with Visa verification, but otherwise overall the experience was easy to complete

Date of experience: February 23, 2021

Had some difficulty at first with Visa verification,...
November 27, 2019
Previous review

Had some difficulty at first with Visa verification, but otherwise overall the experience was easy to complete

Date of experience: November 27, 2019
Illinois
1 review
0 helpful votes
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Excellent service
February 23, 2021

I purchased the wrong tire, the rep reached out with my order from last time and corrected it!

Date of experience: February 23, 2021
Georgia
1 review
0 helpful votes
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Great! Would highly recommend to others.
February 23, 2021
Updated review

Website easy to navigate! I just wish the delivery/installation could be sooner.

Date of experience: February 23, 2021

Website easy to navigate!
February 17, 2021
Previous review

Website easy to navigate! I just wish the delivery/installation could be sooner.

Date of experience: February 17, 2021
Indiana
2 reviews
0 helpful votes
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Return customer - always pleased
February 23, 2021
Updated review

Website is very easy to use, test and reviews are invaluable, and the prices are great!

Date of experience: February 23, 2021

Website is very easy to use, test and reviews are invaluable...
February 17, 2021
Previous review

Website is very easy to use, test and reviews are invaluable, and the prices are great!

Date of experience: February 17, 2021
Florida
1 review
0 helpful votes
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Installation Was Top-Notch
February 23, 2021

I've purchased tires & wheels from Tire Rack in the past and had great experiences. This time, in particular, was especially nice, as I chose a mobile installer (didn't know that was a thing). For those in the Tampa Bay Area, consider Tires2You.

Date of experience: February 23, 2021
Illinois
1 review
0 helpful votes
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Excellent quality and very fast shipping.
February 23, 2021
Updated review

Tire Rack products are very good quality and reliable. Would recommend purchasing from this company.

Date of experience: February 23, 2021

Tire Rack products are very good quality and reliable
December 4, 2020
Previous review

Tire Rack products are very good quality and reliable. Would recommend purchasing from this company.

Date of experience: December 3, 2020
California
1 review
0 helpful votes
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Fast Shipping
February 23, 2021
Updated review

Needed my tire fast, and it was at my house the next day!

Date of experience: February 23, 2021

Amazing quick and easy
February 17, 2021
Previous review

Amazing quick and easy

Date of experience: February 17, 2021
Iowa
1 review
0 helpful votes
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Called and spoke to Charlie to make sure what the shipping time online said was correct and he reassured I should get the wheels by then very helpful. I had ordered wheels from custom offsets 2 weeks ago and never got them so I cancelled my order and ordered with you guys

Date of experience: February 23, 2021

Called and spoke to Charlie to make sure what the shipping...
February 17, 2021
Previous review

Called and spoke to Charlie to make sure what the shipping time online said was correct and he reassured I should get the wheels by then very helpful. I had ordered wheels from custom offsets 2 weeks ago and never got them so I cancelled my order and ordered with you guys

Date of experience: February 17, 2021
Florida
1 review
0 helpful votes
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Good First Experience
February 23, 2021

Overall from start to finish pretty fast and smooth.

Date of experience: February 23, 2021
Idaho
1 review
0 helpful votes
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Fast Delivery
February 23, 2021

I ordered tires on a Wednesday, had them delivered UPS to my house and mounted by Thursday afternoon. Excellent service.

Date of experience: February 23, 2021
Missouri
1 review
0 helpful votes
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Great Experience
February 23, 2021

Picked out my tires, delivered 2 days later, installed the next day! Great experience.

Date of experience: February 23, 2021
Missouri
1 review
0 helpful votes
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New snow tires and wheels.
February 23, 2021
Updated review

I had a good experience. Very good product selection to chose from.

Date of experience: February 23, 2021

I had a good experience
February 13, 2021
Previous review

I had a good experience.

Date of experience: February 12, 2021
Washington
1 review
0 helpful votes
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Great service
February 23, 2021

Really like all the information to make the best decision. Used the at home installation service. Such a great option.

Date of experience: February 23, 2021
Ohio
1 review
0 helpful votes
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As good as advertised...
February 23, 2021

Didnt expect it to be shipped overnight. So i am very stoked. Guys at NTB installed it. And my car really stands out. Very happy with the purchase.

Date of experience: February 23, 2021
Missouri
1 review
0 helpful votes
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Tires
February 23, 2021

Easy order process, price was good, and got the tires in 2 days w/free shipping.

Date of experience: February 23, 2021
Washington
1 review
0 helpful votes
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The first time I used Tire Rack was 3 yrs back when I had to replace my tires. I had never replaced my tires ever before. I did not know anything about tires and this market. I was skeptical I was skeptical of some offers showed in regular tire showrooms as I did not have view of the complete selection in physical tire shops and any objective information.

Fortunately, when trying to research online, I found Tire Rack. The best thing about Tire Rack is that transparent and objective information. I could see and objectively research a large selection of tires and also reliably choose what fits for my vehicle spec. Also there is detailed description of the tires, it's specs, it's characteristics and reviews by previous customers. This gives a very good idea of what you are looking for and what you are getting. This is utmost necessary when trying to buy an important safety and personalized product which you will use for 3-4 years everyday.

Next comes the purchase and installation experience. The price offered for the tires is almost the industry best. You can rest assured you are not getting fleeced with hidden or oversell markups etc. And then is the installation experience. These are tires, not something you can just carry around. Tire Rack ships it directly to an installer of choice, provides the price for installation before hand. At the end of the day, it took the complete surprise and anxiety of this process to a reliable process and I could not be more happy.

That is why when I had to replace my tires again after 3 years, Tire Rack is my go to choice. In fact this time my tires were bald, I got a flat and I had to replace tires at a short notice as I had planned a trip within 3 days. The entire process of selecting, to buying, to shipping and installation was done within 2.5 days. This is fantastic.

Date of experience: February 23, 2021
Oregon
1 review
0 helpful votes
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Outstanding as always!
February 23, 2021
Updated review

Tire rack is always easy and user friendly. They have your order history so you can just reorder when the time comes. Love Tire Rack.

Date of experience: February 23, 2021

Tire rack is always easy and user friendly
February 17, 2021
Previous review

Tire rack is always easy and user friendly. They have your order history so you can just reorder when the time comes. Love Tire Rack.

Date of experience: February 17, 2021
Ohio
1 review
0 helpful votes
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Easy
February 23, 2021

So easy to pick the product and select the installer all at once.

Date of experience: February 23, 2021
Pennsylvania
1 review
0 helpful votes
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Overall great experience
February 23, 2021

I am extremely satisfied with my overall Tire Rack shopping experience. From a wide selection of wheels/tires available for my vehicle to very quick delivery. The wheels look great on the vehicle!

Date of experience: February 23, 2021