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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to find what I want and checkout was stress free, a commodity amongst online retailers
Easy to find what I want and checkout was stress free, a commodity amongst online retailers
Had some difficulty at first with Visa verification, but otherwise overall the experience was easy to complete
Had some difficulty at first with Visa verification, but otherwise overall the experience was easy to complete
I purchased the wrong tire, the rep reached out with my order from last time and corrected it!
Website easy to navigate! I just wish the delivery/installation could be sooner.
Website easy to navigate! I just wish the delivery/installation could be sooner.
Website is very easy to use, test and reviews are invaluable, and the prices are great!
Website is very easy to use, test and reviews are invaluable, and the prices are great!
I've purchased tires & wheels from Tire Rack in the past and had great experiences. This time, in particular, was especially nice, as I chose a mobile installer (didn't know that was a thing). For those in the Tampa Bay Area, consider Tires2You.
Tire Rack products are very good quality and reliable. Would recommend purchasing from this company.
Tire Rack products are very good quality and reliable. Would recommend purchasing from this company.
Needed my tire fast, and it was at my house the next day!
Called and spoke to Charlie to make sure what the shipping time online said was correct and he reassured I should get the wheels by then very helpful. I had ordered wheels from custom offsets 2 weeks ago and never got them so I cancelled my order and ordered with you guys
Called and spoke to Charlie to make sure what the shipping time online said was correct and he reassured I should get the wheels by then very helpful. I had ordered wheels from custom offsets 2 weeks ago and never got them so I cancelled my order and ordered with you guys
Overall from start to finish pretty fast and smooth.
I ordered tires on a Wednesday, had them delivered UPS to my house and mounted by Thursday afternoon. Excellent service.
Picked out my tires, delivered 2 days later, installed the next day! Great experience.
I had a good experience. Very good product selection to chose from.
Really like all the information to make the best decision. Used the at home installation service. Such a great option.
Didnt expect it to be shipped overnight. So i am very stoked. Guys at NTB installed it. And my car really stands out. Very happy with the purchase.
The first time I used Tire Rack was 3 yrs back when I had to replace my tires. I had never replaced my tires ever before. I did not know anything about tires and this market. I was skeptical I was skeptical of some offers showed in regular tire showrooms as I did not have view of the complete selection in physical tire shops and any objective information.
Fortunately, when trying to research online, I found Tire Rack. The best thing about Tire Rack is that transparent and objective information. I could see and objectively research a large selection of tires and also reliably choose what fits for my vehicle spec. Also there is detailed description of the tires, it's specs, it's characteristics and reviews by previous customers. This gives a very good idea of what you are looking for and what you are getting. This is utmost necessary when trying to buy an important safety and personalized product which you will use for 3-4 years everyday.
Next comes the purchase and installation experience. The price offered for the tires is almost the industry best. You can rest assured you are not getting fleeced with hidden or oversell markups etc. And then is the installation experience. These are tires, not something you can just carry around. Tire Rack ships it directly to an installer of choice, provides the price for installation before hand. At the end of the day, it took the complete surprise and anxiety of this process to a reliable process and I could not be more happy.
That is why when I had to replace my tires again after 3 years, Tire Rack is my go to choice. In fact this time my tires were bald, I got a flat and I had to replace tires at a short notice as I had planned a trip within 3 days. The entire process of selecting, to buying, to shipping and installation was done within 2.5 days. This is fantastic.
Tire rack is always easy and user friendly. They have your order history so you can just reorder when the time comes. Love Tire Rack.
Tire rack is always easy and user friendly. They have your order history so you can just reorder when the time comes. Love Tire Rack.
I am extremely satisfied with my overall Tire Rack shopping experience. From a wide selection of wheels/tires available for my vehicle to very quick delivery. The wheels look great on the vehicle!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

