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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Found a great set of tires using your website... the tires that I was getting ready to purchase via my mechanics recommendation did not rate anywhere as good as the ones i purchased. I also had the tires shipped directly to my mechanic who installed them... and after driving on them for a short period of time, they are much improved and much quieter than the ones I replaced..
Great website, great customer service
My selection was limited to 2 tires. I expected more options
My selection was limited to 2 tires. I expected more options
Really Fast Shipping. Great Customer Service. Great communication. I will buy from Tire Rack again. Thank you.
This is a high quality adjustable sway bar. Arrived super fast, very well packaged with instructions and Eibach stickers.
Ordered my tires one day and received the next. Can't be that.
The tires came in three days or less. Perfect installation. Only way to buy tires!
As usual the website was easy to use and worked well. Not thrilled with the price, but in fairness to TireRack I was looking for a mini-spare for a 1985 MR2 and the market is not exactly flooded with those. So, I was not shocked to pay almost twice what the regular tires cost.
Easy navigation on the website. Pricing was was competitive.
Easy to view multiple tires and read reviews. Then, easy to coordinate with local tire shop for installation.
Amazing customer service experience from start to finish!
Amazing customer service experience from start to finish!
They work wonders! I love them. I'll get them again and again.
Incredibly fast shipping! Super service! I'll be back again and again!
Great options, easy web site navigation and free shipping! UPS delivery to my home was great.
Great options, easy web site navigation and free shipping!
Very easy to determine the correct tire for your car and Tire Rack's testing and recommended tires simplify the process of choosing the best tires for my needs. I've recommended this site to others and they also find Tire Rack's process reliable and cheaper!
Best source of tire info I've found. Fair prices, easy, intuitive ordering.
Best source of tire info I've found. Fair prices, easy, intuitive ordering.
I may never go back to the tire stores. This was my first experience buying tires online. Tire Rack knocked this out of the park with incredible pricing, excellent service and immediate order fulfillment. I saved over $300 on a set of great Cooper tires. I liked the assistance choosing the right tires that matched my driving wants and needs. They matched the perfect tire for my truck. I will be coming back to Tire Rack again.
Very easy to navigate your site / service. Tires delivered quicker than expected
Very easy to navigate your site / service
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

