Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great products and service. Definitely will use again and recommend
Great products and service. Definitely will use again and recommend
Nice website, easy to use with lots of reviews and supporting information.
Impossible to reach by phone. Website crashed while ordering on 2 different pages. Shipping and installation were both flawless. Good communication between purchase and installation times.
Impossible to reach by phone. Website crashed while ordering on 2 different pages. Sure hope the shipping and installation goes better.
Tire Rack always provides so much information when needing to research for which tires to buy.
Tire Rack always provides so much information when needing to research for which tires to buy.
Great selection of tires. Speed of delivery is second to none. I wouldn't buy my tires anywhere else
Always very easy. To search and find what you need on this site.
Too difficult to navigate pages, it constantly refreshes. Difficult to go back and change something.
Too difficult to navigate pages, it constantly refreshes. Difficult to go back and change something.
Great experience, easy to shop and find the exact tires I needed. And it arrives in one day!
Tire rack customer for many years. Happy with products and price. UPS is my only gripe.
Product is excellent. Price is reasonable and delivery is really quick. This is the second time I purchased tires from Tire Rack. Never had a problem
Ease of researching, reviewing customer feedback, price comparison is GREAT!
Tire Rack made it easy to find the tires I was looking for at a good price.
Ordered the tires and received them the next day. Also, received $70 rebate.
Ordered on Friday and received them on Monday. Great tires, great price, and super fast shipping. This is the first time buying tires online and I couldn't be happier. Highly recommended
The website is easy to navigate and compare, ordering was just as efficient. I have the tires shipped to a local installer and scheduled a Time all within tire racks website. Can't get easier than that.
FOUND WHAT I WAS LOOKING FOR VERY EASILY AND HAD TIRE INFORMATION AVAILABLE FOR ME TO MAKE AN INFORMED CHOICE
FOUND WHAT I WAS LOOKING FOR VERY EASILY AND HAD TIRE INFORMATION AVAILABLE FOR ME TO MAKE AN INFORMED CHOICE
Ordered tires online and had then shipped to a dealer of my choice.
Ordered my tires said they would be here on a Monday ordered Friday they where here next day
I was surprised how fast it came in. Fast delivery and the price and brand is why I purchased these tires
Got my tires on great pricing and got them delivered quickly! Definitely will be using this site in the future
Thank you for your help. I received the order right on schedule.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

