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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I was really surprised that the lugs, lug tool, and center hubs came with the wheels. I ordered these wheels from the new castle delaware distribution center parking lot. Within 20 minutes they brought them out on a cart and loaded them on the back of my pickup. All I had to was drive there and back home thanks for the great service tire rack the wheels look great on my truck Don
Tires shipped fast, quicker than the installer could actually get me in for the install!
The site was easy to use, ordering was a breeze, and I received my tires quickly! Would definitely order from here again and recommend this site.
Originally was given wrong size of tire due to what was automatically generated, however once we saw that we could customize our options, using your website to get what we need hasn't been easier. Appreciate you guys.
Originally was given wrong size of tire due to what was automatically generated, however once we saw that we could customize our options, using your website to get what we need hasn't been easier. Appreciate you guys.
Great, awesome could not have been easier or more accessible!
I don't think we have ever bought tires from anywhere else but tire rack. The customer service is a little lacking in the product knowledge and usage department, but always great products at the lowest prices! ASAP tire service, tire rack's mobile installer, was a seamless way to complete my purchase. Although it could be less expensive for installation as I could have gone anywhere to get my tires installed for the same, if not cheaper, price.
You guys rock... as always, need six stars, your service has always been great. I have been a customer for so many years and it was great back then and great today.
Good service. This is my second time geting tires through tire rack. Both experiences were fantastic. I appreciate the great service guys.
Easy I ordered the wrong tires, they shipped on time I was able to return directly to the New Castle DE store and was back in business in a day. The last hurdle is seeing 825.00 credited back to my card for the incorrect order that was returned.
I knew what I wanted, tire rack had it…in stock! 2 days later all 4 showed up. D-o-n-e.
I thought it was a great price and the delivery was quick. It was easy to navigate the website and securely checkout with the exact tires I needed.
Pick-Up Was Easy Fast and No Problem with Wife Picking Up Order Even Though Husband Put In Order! Saved Big Bucks on Shipping Costs.
Easy ordering process. Free shipping and road hazard made it an easy choice.
So far so good. Not complete yet. We'll see. Arrived on time.
Very easy to navigate and choose tires with some amazing prices.
Very easy to navigate and choose tires
I always get called about my order to make sure its compatible with my car. It usually is because I'm not $#*!ed but that isn't the point. They don't know that, cause it isn't stock. They provide exceptional service and shipped it out extremely fast.
Easy to select needed tires. Came in ordered on a Friday showed up the followong Tuesday. Quick and easy!
Thanks for the being so user friendly. Made ordering and selecting a vendor to put the tires on easy. Pricing not to true to advertisement but vendors were on point
Thanks for the being so user friendly
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

