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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tire rack and glen answered my questions and helped me all the way. Thanks
Tire rack and glen answered my questions and helped me all the way. Thanks
Ordered a new set of tires on a Friday and had them on my car Monday! Always fast delivery & great deals on tires.
I had fun shopping on this site, it was easy to pick through the selection & there were so many options I almost couldn't pick. Loved how fast they got to my installer & they look good asl. Thanks guys.
Outstanding internet ordering. But, you did not have my car listed. Lots of Triumph owners use your tires. So please add Triumph TR3 1959 to your list.
Outstanding internet ordering. But, you did not have my car listed. Lots of Triumph owners use your tires. So please add Triumph TR3 1959 to your list.
Website was easy to navigate. Customer reviews were helpful. Graphics precise.
Happy with service an shipping.The only thing that I wasn't happy with was the lug nuts sent with rims they didn't match rims. Also the threads stripped when setting torque spec had to use my old ones
Tires were delivered as promised on time. Condition of tires were perfect and having them installed today. Have purchased our last 5 sets of tires from Tire Tack. They always have the most competitive prices and their website is a gem with all the information one might need to select the right tire for your driving conditions and location.
TireRack helped me pick out the right tires for my LandRover using the chat feature on the website--couldn't have been simpler or more effective. Tires arrived promptly, for the right price. Totally satisfied. Setting up local install was easy, however, the service center told me no specifics about my vehicle or tires translated into their system from the TireRack setup feature. This is not necessarily a TireRack hiccup, but buyers may want to call the service company to follow up with details. For me, end result was being charged nearly twice the install estimate of $80. For my vehicle that's a relatively fair price so it worked out in the end and I am completely satisfied. This is my second TireRack purchase. TR is two for two. Am altogether appreciative.
Navigation was extremely easy and finding what I wanted was made easy.
Great website. Painless experience for ordering specialty tires for my track car at a reasonable price. Fast delivery directly to my mechanic.
The available options for tires for my vehicle were plentiful. The filters on the site helped with slimming down my results. Placed my order and the tires arrived before the actual delivery date.
Gus was a great help in making purchase. He answered all of the questions that I had about the products and compatability with my vehicle. Gus was very knowledgeable in the products and very reassuring that the wheels and tires would fit properly without any aftermarket modifications to my vehicle. THANKS GUS!
Gus was a great help in making purchase.
Great system
Sales team and order assisting team were ready to help.
Tel connection was convenient and the staffs were willing to help.
Always a pleasure to deal with Tire rack the prices are great always delivered on time I have never had a problem with tire rack and if you ever have to talk to them they are very helpful they go out of their way to make sure That their customers are taken care of
Easy claims process for my tire replacement and super user-friendly in terms of getting the tire installed! Please consider revisiting your hours with Pep Boys, though. I booked a 7:30 AM appointment but their hours began at 8 AM. Some consistency would be appreciated.
Easy claims process for my tire replacement and super user-friendly in terms of getting the tire installed!
Great service. Will shop here again. Tire rack is the gold standard for tires
Great service. Will shop here again. Tire rack is the gold standard for tires
Informative and easy tires arrived on time the next day
Good price and fast shipping to get my tires in time for a weekend event.
Tire selection and order process met my expectations fully.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

