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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,797
shipping
28,761
quality
29,321
This company responds to reviews on average within 1 day

Instant Feedback

530,336 reviews

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West Virginia
1 review
0 helpful votes
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Great!
August 5, 2021
Updated review

Gus was a great help in making purchase. He answered all of the questions that I had about the products and compatability with my vehicle. Gus was very knowledgeable in the products and very reassuring that the wheels and tires would fit properly without any aftermarket modifications to my vehicle. THANKS GUS!

Date of experience: August 5, 2021

Gus was a great help in making purchase
July 27, 2021
Previous review

Gus was a great help in making purchase.

Date of experience: July 27, 2021
Connecticut
1 review
0 helpful votes
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Well processed
August 5, 2021
Updated review

Great system
Sales team and order assisting team were ready to help.
Tel connection was convenient and the staffs were willing to help.

Date of experience: August 5, 2021

Great system
July 30, 2021
Previous review

Great system

Date of experience: July 30, 2021
Maryland
1 review
0 helpful votes
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Best tires
August 5, 2021

Always a pleasure to deal with Tire rack the prices are great always delivered on time I have never had a problem with tire rack and if you ever have to talk to them they are very helpful they go out of their way to make sure That their customers are taken care of

Date of experience: August 5, 2021
New York
1 review
0 helpful votes
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Thanks for everything! One suggestion..
August 5, 2021
Updated review

Easy claims process for my tire replacement and super user-friendly in terms of getting the tire installed! Please consider revisiting your hours with Pep Boys, though. I booked a 7:30 AM appointment but their hours began at 8 AM. Some consistency would be appreciated.

Date of experience: August 5, 2021

Easy claims process for my tire replacement and super...
May 9, 2020
Previous review

Easy claims process for my tire replacement and super user-friendly in terms of getting the tire installed!

Date of experience: May 9, 2020
Ohio
1 review
1 helpful vote
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Simple tire gauge.
August 5, 2021
Updated review

Great service. Will shop here again. Tire rack is the gold standard for tires

Date of experience: August 5, 2021

Great service
January 18, 2021
Previous review

Great service. Will shop here again. Tire rack is the gold standard for tires

Date of experience: January 18, 2021
Massachusetts
1 review
0 helpful votes
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Easy to order with the help of the chat feature.
August 5, 2021
Updated review

Informative and easy tires arrived on time the next day

Date of experience: August 5, 2021

Informative and easy
July 29, 2021
Previous review

Informative and easy

Date of experience: July 29, 2021
Missouri
2 reviews
0 helpful votes
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Tire Purchase
August 5, 2021

Good price and fast shipping to get my tires in time for a weekend event.

Date of experience: August 5, 2021
Texas
1 review
0 helpful votes
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Happy 911
August 5, 2021
Updated review

Tire selection and order process met my expectations fully.

Date of experience: August 5, 2021

Tire selection and order process met my expectations...
July 29, 2021
Previous review

Tire selection and order process met my expectations fully.

Date of experience: July 29, 2021
Georgia
2 reviews
0 helpful votes
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Good reliable fast service. Can't beat free roadside

Date of experience: August 5, 2021
California
1 review
0 helpful votes
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Needed to replace damaged tire
August 5, 2021

Got what I needed when I needed it, same tire and early delivery

Date of experience: August 5, 2021
Tennessee
1 review
0 helpful votes
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Fast and Furious
August 5, 2021
Updated review

Just a long time customer shopping for tires and love to read the reviews to get what i need for my car.

Date of experience: August 5, 2021

Just a long time customer shopping for tires and love...
July 29, 2021
Previous review

Just a long time customer shopping for tires and love to read the reviews to get what i need for my car.

Date of experience: July 29, 2021
Arkansas
1 review
0 helpful votes
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Tires for my veloster
August 5, 2021
Updated review

Found a set of tires to meet my specs. Very Pleased.

Date of experience: August 5, 2021

Found a set of tires to meet my specs
July 30, 2021
Previous review

Found a set of tires to meet my specs. Very Pleased.

Date of experience: July 29, 2021
Virginia
1 review
0 helpful votes
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Fast ship ng
August 5, 2021

Order was packaged well and delivered quickly with no issues

Date of experience: August 5, 2021
South Carolina
1 review
0 helpful votes
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Amazing
August 5, 2021
Updated review

Website design is wonderful, user friendly. I was able to find the tire I want easily with the best price. It arrived very very quickly. Highly recommended.

Date of experience: August 5, 2021

Website design is wonderful, user friendly
July 30, 2021
Previous review

Website design is wonderful, user friendly.

Date of experience: July 30, 2021
Tennessee
1 review
0 helpful votes
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Cooper discover rugged trek
August 5, 2021

Got exactly what I was looking for wanted a more rugged tire that filled up my wheel wells better than my stock hancook tires

Date of experience: August 5, 2021
Illinois
2 reviews
0 helpful votes
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Pirelli Z4 for Tesla Model Y
August 5, 2021

As *almost* always, TireRack has had the tire I needed in stock in South Bend IN and immediately ready to ship to southern Illinois. Had the tire been delivered from Earth City to my home in Fairiew Heights just two hours earlier in the day, I could have sent it along with the car to the Tesla dealership 35 miles away. As it turned out, I was able to get a friend to drive me the 35 miles to deliver the tire. We got there at 4pm and Service assured me they would be able to change out the failed tire with the new by 5pm, which they did.

Date of experience: August 4, 2021
New Jersey
2 reviews
0 helpful votes
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Ample selection, great metrics for comparison, and happy with realistic delivery estimates.

Date of experience: August 4, 2021
California
1 review
0 helpful votes
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HPDE track tires
August 5, 2021

The desired tires were in stock and shipped immediately. However the UPS shipping route from Sparks, NV to the central coast of CA took a detour to LA. Also, one pair of tires were fresh, but the other 2 were nearly 2 years old.

Date of experience: August 4, 2021
Ohio
2 reviews
0 helpful votes
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Great experience, and good prices!
August 5, 2021

Very pleased with the product and the quick delivery time.

Date of experience: August 4, 2021
California
1 review
0 helpful votes
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Fast and affordable prices
August 5, 2021

Love the fast shipping and prices looking forward to buying more tires

Date of experience: August 4, 2021