Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,829
shipping
28,793
quality
29,353
This company responds to reviews on average within 1 day

Instant Feedback

530,951 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Greg O.
Unfollow Greg O.
Share Review
Report Review

Nothing special
September 7, 2021
Updated review

Used to get a good price for tires with tire rack but now they are nothing special. Disappointed with them.

Date of experience: August 8, 2021

Nothinf special about procing here
September 1, 2021
Previous review

Nothinf special about procing here

Date of experience: August 2, 2021
Idaho
1 review
0 helpful votes
Follow Brian W.
Unfollow Brian W.
Share Review
Report Review

Great place to get tires!
August 8, 2021

Easy to find order and receive tires. Lots of tire choices and great information on what a buyer is looking for in a tire.

Date of experience: August 8, 2021
Massachusetts
1 review
0 helpful votes
Follow Kevin E.
Unfollow Kevin E.
Share Review
Report Review

Picked up at warehouse.
August 8, 2021
Updated review

Pretty straight forward. Picked up at loading dock.

Date of experience: August 8, 2021

Pretty straight forward. P
August 2, 2021
Previous review

Pretty straight forward. P

Date of experience: August 2, 2021
New York
1 review
0 helpful votes
Follow Benny S.
Unfollow Benny S.
Share Review
Report Review

Great
August 8, 2021
Updated review

Quick and easy. No hassle. A lot of detailed information.

Date of experience: August 8, 2021

Quick and easy
August 2, 2021
Previous review

Quick and easy.

Date of experience: August 2, 2021
New York
1 review
0 helpful votes
Follow Koray T.
Unfollow Koray T.
Share Review
Report Review

Best Experience
August 8, 2021

I am really happy with your service this was my first time and from now on i will buy all my tires from tire rack best price fastest delivery what else i need :)

Date of experience: August 8, 2021
Illinois
1 review
0 helpful votes
Follow James H.
Unfollow James H.
Share Review
Report Review

NICE RACK!
August 8, 2021
Updated review

Site is user-friendly. Easy navigation. Great resources, especially research on products. To top it off, competitive pricing.

Date of experience: August 8, 2021

Site is user-friendly
August 2, 2021
Previous review

Site is user-friendly. Easy navigation. Great resources, especially research on products. To top it off, competitive pricing.

Date of experience: August 2, 2021
Oklahoma
1 review
0 helpful votes
Follow Edgar F.
Unfollow Edgar F.
Share Review
Report Review

Great Service
August 8, 2021

Good experience over all. Fast delivery. Tire rack has always been good. This is probably my 5th time to buy here.

Date of experience: August 8, 2021
Oklahoma
1 review
0 helpful votes
Follow Don X.
Unfollow Don X.
Share Review
Report Review

Great informative website.
August 8, 2021
Updated review

Easy to use website with informative test results and customer reviews.

Date of experience: August 8, 2021

Easy to use website
August 2, 2021
Previous review

Easy to use website.

Date of experience: August 2, 2021
Texas
1 review
0 helpful votes
Follow Brian F.
Unfollow Brian F.
Share Review
Report Review

Excellent Service
August 8, 2021
Updated review

Great prices and selection, easy to order and great customer support!

Date of experience: August 8, 2021

Great prices and selection, easy to order and great...
August 2, 2021
Previous review

Great prices and selection, easy to order and great customer support!

Date of experience: August 2, 2021
New York
2 reviews
0 helpful votes
Follow Randolph N.
Unfollow Randolph N.
Share Review
Report Review

Best Value
August 8, 2021

Simple & easy process from beginning to end. Directed to right choices for my vehicle

Date of experience: August 8, 2021
Ohio
1 review
0 helpful votes
Follow Gregory R.
Unfollow Gregory R.
Share Review
Report Review

No complaints. Easy, peasy as the kids say. Have found the customer tire ranking survey to be very useful and on point.

Date of experience: August 8, 2021
Georgia
1 review
0 helpful votes
Follow Adam U.
Unfollow Adam U.
Share Review
Report Review

Repeat customer
August 8, 2021

Overall great experience, and quick delivery times.

Date of experience: August 8, 2021
Texas
1 review
0 helpful votes
Follow STEVE T.
Unfollow STEVE T.
Share Review
Report Review

Tires at wrong delivery place
August 8, 2021
Updated review

Great service every time... they did however send the tires to an installer instead of my home which was due to how the website is set up. Called and they refunded me $50 on the tires since the delivery place was like 18 miles from the house if i could pick them up there... thought that was a fair deal so be careful to read everything on the check out screen when ordering.

Date of experience: August 8, 2021

Great service every time
April 13, 2021
Previous review

Great service every time

Date of experience: April 13, 2021
Florida
1 review
0 helpful votes
Follow Cletus J.
Unfollow Cletus J.
Share Review
Report Review

Great looking tires
August 8, 2021
Updated review

Wasn't too bad to navigate. Found the exact tires I was looking at the best price.

Date of experience: August 8, 2021

Wasn't too bad to navigate
August 2, 2021
Previous review

Wasn't too bad to navigate

Date of experience: August 2, 2021
Maryland
1 review
0 helpful votes
Follow Thomas J.
Unfollow Thomas J.
Share Review
Report Review

Easy ordering, very timely delivery, considerate customer service. Would definitely buy from them in the future.

Date of experience: August 8, 2021
Illinois
1 review
0 helpful votes
Follow eric Z.
Unfollow eric Z.
Share Review
Report Review

Excellent selection, excellent service, timely delivery
August 8, 2021
Updated review

Very easy to shop for stock sizes. Can select by maker, size or car

Date of experience: August 8, 2021

Super quick, accurate, easy and great product options
August 2, 2021
Previous review

Super quick, accurate, easy and great product options

Date of experience: August 2, 2021
Missouri
1 review
0 helpful votes
Follow Gerald R.
Unfollow Gerald R.
Share Review
Report Review

I'm a happy buyer.
August 8, 2021
Updated review

Great selection, reasonable prices, fast delivery and lots of reviews.

Date of experience: August 8, 2021

Quick and Easy
August 2, 2021
Previous review

Quick and Easy

Date of experience: August 1, 2021
Texas
1 review
0 helpful votes
Follow Casta B.
Unfollow Casta B.
Share Review
Report Review

Very pleased
August 8, 2021

It was fast and easy. Being able to go online and get what I need was great.

Date of experience: August 8, 2021
South Carolina
1 review
0 helpful votes
Follow Adam C.
Unfollow Adam C.
Share Review
Report Review

Indy 500s
August 8, 2021

Easy to order. Great website. Good experience. Will shop again.

Date of experience: August 8, 2021
Texas
1 review
0 helpful votes
Follow Zornitsa K.
Unfollow Zornitsa K.
Share Review
Report Review

Exactly What I Need It
August 8, 2021

Easy to find what you need. Good information on products. Fast delivery and great customer service!

Date of experience: August 8, 2021