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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,363 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Great tires - high price
August 9, 2021

Everything about the ordering and shipping process to my garage was easy and smooth. The price was breath-takingly high, however!

Date of experience: August 9, 2021
Missouri
1 review
0 helpful votes
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Very Happy!
August 9, 2021
Updated review

Easy to comparison shop and place order and they arrived on the date stated!

Date of experience: August 9, 2021

Easy to comparison shop and place order!
July 31, 2021
Previous review

Easy to comparison shop and place order!

Date of experience: July 31, 2021
New York
1 review
0 helpful votes
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Great tire... Poor Instaler
August 9, 2021
Updated review

The recommendation for installation turn out to be terrible but they did refer me to some place that was qualified

Date of experience: August 9, 2021

Great Service
July 30, 2021
Previous review

Great Service

Date of experience: July 30, 2021
Maryland
2 reviews
0 helpful votes
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Effortless. Speedy delivery. And the picture of my car with the rims on it I ordered on it really helped

Date of experience: August 9, 2021
Arkansas
1 review
0 helpful votes
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Satisfied customer
August 9, 2021
Updated review

I ordered a tire to replace the one we had cut the sidewall on our truck. The shipping said two days. We actually received the next day and at no charge for shipping that was great. Thanks I will continue as a customer.

Date of experience: August 9, 2021

Great service
August 3, 2021
Previous review

Great service

Date of experience: August 3, 2021
Illinois
1 review
0 helpful votes
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Love Tire Rack
August 9, 2021
Updated review

Great Site and info. And Great selection and prices.

Date of experience: August 9, 2021

It's all good Thanks
August 3, 2021
Previous review

It's all good Thanks

Date of experience: August 3, 2021
New York
1 review
0 helpful votes
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Hooray for Tire Rack!
August 9, 2021

Easy to navigate website, excellent service and fast delivery.

Date of experience: August 9, 2021
California
1 review
0 helpful votes
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Satisfaction
August 9, 2021
Updated review

Great price and Great service and Great follow-up. Customer Service Rep actually called to see if I placed the correct order. Really appreciate the service.

Date of experience: August 9, 2021

Great experience so far
August 3, 2021
Previous review

Great experience so far. Thanks

Date of experience: August 3, 2021
New York
1 review
0 helpful votes
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Great way to find tires
August 9, 2021
Updated review

The search engine and customer reviews are a great way to shop for tires.

Date of experience: August 9, 2021

Fine, except for this survey
August 2, 2021
Previous review

Fine, except for this survey.

Date of experience: August 2, 2021
New Jersey
1 review
0 helpful votes
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Happy with my order of tires.
August 9, 2021
Updated review

Easy to navigate the website. Had the size of my tires I needed.

Date of experience: August 9, 2021

Easy to navigate the website
August 3, 2021
Previous review

Easy to navigate the website

Date of experience: August 3, 2021
Illinois
2 reviews
0 helpful votes
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Consistently great
August 9, 2021

Thanks a bunch Tire Rack. You don't disappoint and the quick shipping is always appreciated.

Date of experience: August 9, 2021
California
2 reviews
0 helpful votes
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Wish I could get the wheel I want
August 9, 2021

I wish i could fully spec out the wheel instead of being limited to specs based on the car. Now I have a product that I'm halfway satisfied with and I'm $1600 lighter. Thanks SEMA (sarcasm)

Date of experience: August 9, 2021
New York
2 reviews
0 helpful votes
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Wow, received within 24 hours
August 9, 2021

Great pricing, super fast delivery. Superb product

Date of experience: August 9, 2021
New York
1 review
0 helpful votes
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Still no word or help with previous issue.
September 8, 2021
Updated review

I have ordered many tires here in the the past as I have owned 9 kia Sorrentos. I had warranty issues twice and was never reimbursed.

Date of experience: August 9, 2021

I have ordered many tires here in the the past as I...
September 2, 2021
Previous review

I have ordered many tires here in the the past as I have owned 9 kia Sorrentos. I had warranty issues twice and was never reimbursed.

Date of experience: August 3, 2021
California
1 review
0 helpful votes
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Great Service and products
August 9, 2021
Updated review

Very easy. Website information and reviews are detailed and and describe tire qualities that make tire selection easy.

Date of experience: August 9, 2021

Great so far
August 3, 2021
Previous review

Great so far

Date of experience: August 3, 2021
Massachusetts
1 review
0 helpful votes
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Purchase of new WHEELS
August 9, 2021

Went well, price was fair, delivery was quick got exactly what I asked for...

Date of experience: August 9, 2021
New Jersey
1 review
0 helpful votes
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Awesome
August 9, 2021

No shop had my tires in stock and tire rack had fast delivery so it all worked out perfectly!

Date of experience: August 9, 2021
South Dakota
1 review
0 helpful votes
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1967 nova
August 9, 2021
Updated review

Have ordered here before, good product and fast delivery time.

Date of experience: August 9, 2021

Have ordered here before, good product and fast delivery...
August 2, 2021
Previous review

Have ordered here before, good product and fast delivery time.

Date of experience: August 2, 2021
Puerto Rico
1 review
0 helpful votes
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Great!
August 9, 2021

Good price, and i find the type and size tha i was looking for!

Date of experience: August 9, 2021
California
1 review
0 helpful votes
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No problems just results so far Great tires but they cost about $150 more then my go to dealer due to no inventory of this tire because of supply chain issues

Date of experience: August 9, 2021

No problems just results so far
August 2, 2021
Previous review

No problems just results so far

Date of experience: August 2, 2021