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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,669
shipping
28,633
quality
29,193
This company responds to reviews on average within 1 day

Instant Feedback

528,206 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great
August 10, 2021

Great told by a friend and there were weary good to deal with and great service

Date of experience: August 10, 2021
Florida
1 review
0 helpful votes
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Smart for Two tires
August 10, 2021

Overall very satisfied. The tires for Smart Cars are not readily available. Tire Rack had them is stock at the lowest cost.

Date of experience: August 10, 2021
New Jersey
2 reviews
0 helpful votes
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Best value
August 10, 2021

After shopping around Tire Rack had the best price and most research for tire options.

Date of experience: August 10, 2021
California
1 review
0 helpful votes
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Excellent services!
August 10, 2021

Ordered a full set of Motegi Traklite rims fitted with Sumitomo tires. Extremely fast shipping and very straightforward installation.

Date of experience: August 10, 2021
New Jersey
1 review
0 helpful votes
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Great pricing and install
August 10, 2021

Price we paid was top notch.
We chose to use a mobile install company. Super convenient they came to my office and worked on my tire install right in my parking lot!

Date of experience: August 10, 2021
Florida
1 review
0 helpful votes
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Easy as pie
August 10, 2021
Updated review

Super easy to purchase vehicle specific wheel packages. Revitalized my 05 accord. Rides like she was new. Thanks! Will do this with my 14' Honda Odyssey next!

Date of experience: August 10, 2021

Super easy to purchase vehicle specific wheel packages
August 4, 2021
Previous review

Super easy to purchase vehicle specific wheel packages

Date of experience: August 4, 2021
Ohio
1 review
0 helpful votes
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Checks and balances
August 10, 2021

I places 2 orders because my wife wanted to split the cost. Bruno reached out, seeing what he thought was a mistake, needing to verify the accuracy of the order and that it wasn't a mistake or fraud. Kinda makes me feel good that he's keeping an eye out for the customer!

Date of experience: August 10, 2021
Ohio
1 review
0 helpful votes
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Best place for tires!
August 10, 2021
Updated review

More than 40 tires purchased of every type, from semi-track, to all-season, to snow. Great every time!

Date of experience: August 10, 2021

More than 40 tires purchased
August 4, 2021
Previous review

More than 40 tires purchased. Great every time!

Date of experience: August 4, 2021
Illinois
1 review
0 helpful votes
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Last minute order
August 10, 2021

Needed tires fast got them 4 days after ordering. Very happy with the delivery time.

Date of experience: August 10, 2021
New York
1 review
0 helpful votes
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Would use again
August 10, 2021

Delivered quickly, had them installed and all good.

Date of experience: August 10, 2021
New York
1 review
0 helpful votes
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Tire rack has the best selection and prices on run flat tires!

Date of experience: August 10, 2021
Texas
1 review
0 helpful votes
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Delivery confusion
August 10, 2021

I ordered 4 tires. Two days later I received 2 tires, but the packing slip said 4 tires were shipped. I called customer service, and they told me that UPS had split the order and the other two tires would come later that evening, or the next morning. Two days later a rental truck pulled up with the other two tires.

Date of experience: August 10, 2021
Japan
1 review
0 helpful votes
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91 Supra
August 10, 2021
Updated review

Always order my tires from these guys. Good products for your vehicle.

Date of experience: August 10, 2021

Always order my tires from these guys
August 4, 2021
Previous review

Always order my tires from these guys

Date of experience: August 4, 2021
South Carolina
2 reviews
0 helpful votes
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Super fast
August 10, 2021
Updated review

Ordered the tires and within a week had them installed at my house. Flat rate for installation and they took the tires for free. Will always use them from now on.

Date of experience: August 10, 2021

Usability is poor when on mobile
August 4, 2021
Previous review

Usability is poor when on mobile

Date of experience: August 4, 2021
Georgia
1 review
0 helpful votes
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Tires
August 10, 2021

Best delivery EVER. Next day service. What more can I ask for.
Great service.

Date of experience: August 10, 2021
Ohio
1 review
0 helpful votes
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Outstanding
August 10, 2021
Updated review

Great selection and easy to buy. I didn't have to put the tire size... the make/model and year - easy!

Date of experience: August 10, 2021

Great selection and easy to buy
August 4, 2021
Previous review

Great selection and easy to buy. I didn't have to put the tire size... the make/model and year - easy!

Date of experience: August 3, 2021
Virginia
1 review
0 helpful votes
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Care free purchase
August 10, 2021

I used Tire Rack to purchase some tires for my Honey's 55th Birthday. I was able to research each tire on the site to make my selection. Great easy to use site. Hats off to the developers.

Date of experience: August 10, 2021
Virginia
1 review
0 helpful votes
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Seemed intuitive and easy to progress through the purchase stages

Date of experience: August 10, 2021

Seemed intuitive and easy to progress through the purchase...
August 4, 2021
Previous review

Seemed intuitive and easy to progress through the purchase stages

Date of experience: August 4, 2021
New Jersey
1 review
0 helpful votes
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Fast service.
August 10, 2021

The tires arrived the day after I ordered them. Fast delivery

Date of experience: August 10, 2021
Illinois
1 review
0 helpful votes
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Pirelli
August 10, 2021

Great delivery! Was delivered the next day very impressive

Date of experience: August 10, 2021