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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Overall very satisfied. The tires for Smart Cars are not readily available. Tire Rack had them is stock at the lowest cost.
After shopping around Tire Rack had the best price and most research for tire options.
Ordered a full set of Motegi Traklite rims fitted with Sumitomo tires. Extremely fast shipping and very straightforward installation.
Price we paid was top notch.
We chose to use a mobile install company. Super convenient they came to my office and worked on my tire install right in my parking lot!
Super easy to purchase vehicle specific wheel packages. Revitalized my 05 accord. Rides like she was new. Thanks! Will do this with my 14' Honda Odyssey next!
Super easy to purchase vehicle specific wheel packages
I places 2 orders because my wife wanted to split the cost. Bruno reached out, seeing what he thought was a mistake, needing to verify the accuracy of the order and that it wasn't a mistake or fraud. Kinda makes me feel good that he's keeping an eye out for the customer!
More than 40 tires purchased of every type, from semi-track, to all-season, to snow. Great every time!
More than 40 tires purchased. Great every time!
Needed tires fast got them 4 days after ordering. Very happy with the delivery time.
Tire rack has the best selection and prices on run flat tires!
I ordered 4 tires. Two days later I received 2 tires, but the packing slip said 4 tires were shipped. I called customer service, and they told me that UPS had split the order and the other two tires would come later that evening, or the next morning. Two days later a rental truck pulled up with the other two tires.
Always order my tires from these guys. Good products for your vehicle.
Always order my tires from these guys
Ordered the tires and within a week had them installed at my house. Flat rate for installation and they took the tires for free. Will always use them from now on.
Great selection and easy to buy. I didn't have to put the tire size... the make/model and year - easy!
Great selection and easy to buy. I didn't have to put the tire size... the make/model and year - easy!
I used Tire Rack to purchase some tires for my Honey's 55th Birthday. I was able to research each tire on the site to make my selection. Great easy to use site. Hats off to the developers.
Seemed intuitive and easy to progress through the purchase stages
Seemed intuitive and easy to progress through the purchase stages
The tires arrived the day after I ordered them. Fast delivery
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

