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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,729
shipping
28,693
quality
29,253
This company responds to reviews on average within 1 day

Instant Feedback

529,190 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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N/A
August 12, 2021

...

Date of experience: August 12, 2021
New York
1 review
0 helpful votes
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Great
August 12, 2021
Updated review

Great and easy delivery was extremely fast love the tires

Date of experience: August 12, 2021

Great and easy
December 6, 2020
Previous review

Great and easy

Date of experience: December 6, 2020
Pennsylvania
1 review
0 helpful votes
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Great.
August 12, 2021

They had My tires in stock, delivered next day. Would definitely recommend

Date of experience: August 12, 2021
Tennessee
1 review
0 helpful votes
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New shoes for car
August 12, 2021

Pleasant, very knowledgeable friendly sales people. Prompt delivery

Date of experience: August 12, 2021
New York
1 review
0 helpful votes
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Excellent Customer Service
August 12, 2021
Updated review

Thanks for help with all my questions and double checking the new rims and tires were the correct fit for my car!

Date of experience: August 12, 2021

Thanks for help with my questions
August 5, 2021
Previous review

Thanks for help with my questions

Date of experience: August 5, 2021
Georgia
2 reviews
0 helpful votes
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Great care
August 12, 2021

Tire rack provided great care when I was disabled due to a tire blowout after running over some road debris on the highway. Contacted customer service to allow my coworker authorization to pick up my tire in my place and transport it to my location.

Date of experience: August 12, 2021
Ohio
1 review
0 helpful votes
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Excellent buying experience!
August 12, 2021
Updated review

Very easy to navigate website and to order my tires. As usual excellent service overall.

Date of experience: August 12, 2021

Easy to navigate the website
August 4, 2021
Previous review

Easy to navigate the website.

Date of experience: August 4, 2021
New Jersey
1 review
0 helpful votes
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Wasted more money then planned
September 11, 2021

Placed order for a delivery, great delivery date. But had to pay extra for fast shipping since order was not out on time.

Date of experience: August 12, 2021
Maryland
2 reviews
0 helpful votes
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Four Truck Tires
August 12, 2021

Just great- this is not the first time i've shopped tires at Tire Rack, and certainly not the last!

Date of experience: August 12, 2021
Maryland
1 review
0 helpful votes
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Love Tire Rack
August 12, 2021
Updated review

Love purchasing tires from TIRE RACK. Great experience each and every time. Numerous vehicles throughout the years.

Date of experience: August 12, 2021

Love purchasing tires from TIRE RACK
August 6, 2021
Previous review

Love purchasing tires from TIRE RACK

Date of experience: August 6, 2021
New York
1 review
0 helpful votes
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Consistent good experience and prices!
August 12, 2021
Updated review

Always a pleasant experience. When I do need assistance, the customer service representatives are very helpful and knowledgeable

Date of experience: August 12, 2021

Good
August 6, 2021
Previous review

Good. Very pleasant.

Date of experience: August 5, 2021
Tennessee
3 reviews
0 helpful votes
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Good place to deal
August 12, 2021
Updated review

First time with tire rack. They had better stock than where I bought before

Date of experience: August 12, 2021

Quick and easy check out
August 5, 2021
Previous review

Quick and easy check out

Date of experience: August 5, 2021
New York
1 review
0 helpful votes
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Your the best
August 12, 2021

Been buying for years awesome //////////////////////////////////////////////////////////////////////////////////////////////////////////

Date of experience: August 12, 2021
Pennsylvania
1 review
0 helpful votes
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Web site is easy to navigate and user friendly, enjoyed the experience

Date of experience: August 12, 2021

Web site is easy to navigate and user friendly, enjoyed...
August 6, 2021
Previous review

Web site is easy to navigate and user friendly, enjoyed the experience

Date of experience: August 5, 2021
Hawaii
1 review
0 helpful votes
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Fast and easy! I'd been waiting for 4 months to get my car's tires back in-stock at the auto dealership, as well as Costco. Finally got fed-up, and started searching online. Tire Rack had the tires I needed, at a better price, and free road hazard coverage included (which was the reason why I needed these replacement tires - AND HAD TO PAY OUT OF POCKET - in the first place!).

Date of experience: August 12, 2021

Fast and easy!
August 6, 2021
Previous review

Fast and easy! I'd been waiting for 4 months to get my car's tires from the dealership, as well as Costco. Finally got fed-up, and started searching online. Tire Rack had the tires I needed, at a better price, and free road hazard coverage included (which is the reason why I needed the replacement tires - AND HAD TO PAY OUT OF POCKET - in the first place!).

Date of experience: August 5, 2021
Georgia
2 reviews
0 helpful votes
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Great quality and service
August 12, 2021

Ordered tires and has delivered at local tire shop. Fast delivery and the local shop did an excellent job as well.

Date of experience: August 11, 2021
Texas
1 review
0 helpful votes
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Never disappointed!
August 12, 2021
Updated review

TireRack never disappoints. I ordered some parts from another source, that order came in a box that wasn't appropriately sized or strong enough, and was incomplete. TireRack always ships safely, called me when there was going to be a slight delay in delivery, and FREE shipping available.

Date of experience: August 11, 2021

TireRack never disappoints
August 6, 2021
Previous review

TireRack never disappoints. I ordered some parts from another source, that order came in a box that wasn't appropriately sized or strong enough, and was incomplete. TireRack always ships safely, called me when there was going to be a slight delay in delivery, and FREE shipping available.

Date of experience: August 5, 2021
Oregon
1 review
0 helpful votes
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Tires for 2015 Chevy Volt
August 12, 2021
Updated review

It was easy to find the tires I desired and to process the order. I like the prompts that Tire Rack includes in the ordering process.

Date of experience: August 11, 2021

It was easy to find the tires I desired and to process...
August 5, 2021
Previous review

It was easy to find the tires I desired and to process the order. I like the prompts that Tire Rack includes in the ordering process.

Date of experience: August 5, 2021
Oregon
1 review
0 helpful votes
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Rally Dream Come True
August 12, 2021
Updated review

Super easy to use and great selection with easy payment options. The wheels look great, they were installed easily, and make my car look closer to my dream!

Date of experience: August 11, 2021

Super easy to use and great selection with easy payment...
August 6, 2021
Previous review

Super easy to use and great selection with easy payment options.

Date of experience: August 5, 2021
Ohio
1 review
0 helpful votes
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First timer
August 12, 2021

All good. On time. Looks great. Nothing more to say

Date of experience: August 11, 2021