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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great and easy delivery was extremely fast love the tires
Thanks for help with all my questions and double checking the new rims and tires were the correct fit for my car!
Tire rack provided great care when I was disabled due to a tire blowout after running over some road debris on the highway. Contacted customer service to allow my coworker authorization to pick up my tire in my place and transport it to my location.
Very easy to navigate website and to order my tires. As usual excellent service overall.
Placed order for a delivery, great delivery date. But had to pay extra for fast shipping since order was not out on time.
Just great- this is not the first time i've shopped tires at Tire Rack, and certainly not the last!
Love purchasing tires from TIRE RACK. Great experience each and every time. Numerous vehicles throughout the years.
Love purchasing tires from TIRE RACK
Always a pleasant experience. When I do need assistance, the customer service representatives are very helpful and knowledgeable
First time with tire rack. They had better stock than where I bought before
Been buying for years awesome //////////////////////////////////////////////////////////////////////////////////////////////////////////
Web site is easy to navigate and user friendly, enjoyed the experience
Web site is easy to navigate and user friendly, enjoyed the experience
Fast and easy! I'd been waiting for 4 months to get my car's tires back in-stock at the auto dealership, as well as Costco. Finally got fed-up, and started searching online. Tire Rack had the tires I needed, at a better price, and free road hazard coverage included (which was the reason why I needed these replacement tires - AND HAD TO PAY OUT OF POCKET - in the first place!).
Fast and easy! I'd been waiting for 4 months to get my car's tires from the dealership, as well as Costco. Finally got fed-up, and started searching online. Tire Rack had the tires I needed, at a better price, and free road hazard coverage included (which is the reason why I needed the replacement tires - AND HAD TO PAY OUT OF POCKET - in the first place!).
Ordered tires and has delivered at local tire shop. Fast delivery and the local shop did an excellent job as well.
TireRack never disappoints. I ordered some parts from another source, that order came in a box that wasn't appropriately sized or strong enough, and was incomplete. TireRack always ships safely, called me when there was going to be a slight delay in delivery, and FREE shipping available.
TireRack never disappoints. I ordered some parts from another source, that order came in a box that wasn't appropriately sized or strong enough, and was incomplete. TireRack always ships safely, called me when there was going to be a slight delay in delivery, and FREE shipping available.
It was easy to find the tires I desired and to process the order. I like the prompts that Tire Rack includes in the ordering process.
It was easy to find the tires I desired and to process the order. I like the prompts that Tire Rack includes in the ordering process.
Super easy to use and great selection with easy payment options. The wheels look great, they were installed easily, and make my car look closer to my dream!
Super easy to use and great selection with easy payment options.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

