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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,659
shipping
28,623
quality
29,183
This company responds to reviews on average within 1 day

Instant Feedback

527,886 reviews

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Jdembi
September 9, 2025

I've been using Tire Rack for tires for the past 25years, witout ant issues. I remember ordering a set of Blizzak snowtires (Doing Minus Sizing) with alloy wheels online. After I had placed the order and with in 20 minutes a representative called to let me know that the package I selected would fit my car. I had locked for weeks for a set of alloy wheels that would look good on my car and I really wanted that set of Wheels. The representative heading select a new size package with the Blizzaks and the wheels I wanted. Others would have let the order go through and have the deal with them not fitting after the fact. Tire Rack's customer service is second the none!

Date of experience: August 30, 2025
Virginia
1 review
0 helpful votes
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Easy Order
September 9, 2025

I like the interface of the website and it takes you step by step in the ordering process. It was easy to order.

Date of experience: August 30, 2025
California
1 review
0 helpful votes
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Unbelievable
September 9, 2025

The customer experience has been absolutely unmatched, every single time I purchase from them. I don't understand why would anyone buy anywhere else. It's not like other places have better prices nor better service.

Date of experience: August 30, 2025
Texas
1 review
0 helpful votes
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Web site
September 9, 2025

Not the easiest website to use. Especially on a smart phone.

Date of experience: August 30, 2025
Alaska
1 review
0 helpful votes
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Fast, but unsecure
September 9, 2025

Tire was shipped extremely fast but left completely unsecured in my driveway all day. If I lived in a less austere neighborhood the tire would not have been there when I came home.

Date of experience: February 15, 2025
New York
1 review
0 helpful votes
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Supper
September 9, 2025

I had a problem with shipping I called customer service, my problem was resolved in a quick and professional manner i even got a gift card as an apology. I will be shopping here again and recommending to friends

Date of experience: March 30, 2025
Georgia
1 review
0 helpful votes
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Easy Solution
September 9, 2025

Great customer service from their call center rep. Very knowledgeable.

Date of experience: August 30, 2025
Florida
1 review
0 helpful votes
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Great website, reliable service.
September 9, 2025

I needed a full set of tires. Tire Rack made it easy to choose the right ones for my car.

Date of experience: August 30, 2025
Indiana
1 review
0 helpful votes
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Good price, smooth experience
September 9, 2025

Best prices available, super quick shipping. Good selection, for BMW, Mercedes, Porsche, weird sizes that nobody else carries. Good installers, lots of options.

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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Okay. The website is a bit confusing.
September 9, 2025

The tires were shipped to my nearest Pep Boys before the store opened, and they were just left in the car park. Pep Boys weren't aware that the tires were there and had not brought them inside.

Date of experience: August 30, 2025
Florida
1 review
0 helpful votes
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Easy and helpful
September 9, 2025

I don't have more to say but there are too many questions on this feed back. When someone is done with their order doing this is the last thing they want to do… so making it too long just erases their good will

Date of experience: August 30, 2025
Washington
1 review
0 helpful votes
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Simple reorder process
September 9, 2025

Ordered blizzaks 3 winters ago. Ready for new ones. Clicked through and they're on their way. 3 mins or less.

Date of experience: August 30, 2025
District of Columbia
1 review
0 helpful votes
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Quick and Easy
September 9, 2025

Found what I needed. The sort should include an option for All Season tires. I didn't see it worded specifically. It should be the default.

Date of experience: August 30, 2025
California
1 review
0 helpful votes
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Like to use this site
September 9, 2025
Updated review

Really like how easy it is to order tires and they are fast. They have the 3rd party installers where you need them and they cooperate with each other smoothly.

Date of experience: August 30, 2025

I did't want to get credit card after inputting my...
October 22, 2024
Previous review

I did't want to get credit card after inputting my Paypay information for payment it still checked my credit and opened a My tire credit card

Date of experience: October 11, 2024
Michigan
1 review
0 helpful votes
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Good
September 9, 2025

Tires for my car after tires for my truck. Thank you and hello.

Date of experience: August 30, 2025
Massachusetts
1 review
0 helpful votes
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Very convenient website!
September 9, 2025

Easy to buy and install tires, I have had a good experience with tire rack

Date of experience: August 30, 2025
California
1 review
0 helpful votes
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Quick, easy, good prices
September 9, 2025

For the most part, always has a good selection of tire brands in stock. I've found that the tires I've received have been manufactured in the same year as my purchase, which I appreciate.

Date of experience: August 30, 2025
Missouri
1 review
0 helpful votes
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Tires
September 9, 2025

Tires were a great deal way cheaper than other places. Shipped to Firestone and they completed the install and balancing.

Date of experience: August 30, 2025
Indiana
1 review
0 helpful votes
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Slow & Not All Options Show
September 9, 2025

System seems slow. Also, the option to use Tire Rack installation did not show up when I used my home Zip Code.

Date of experience: August 30, 2025
Illinois
5 reviews
3 helpful votes
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Great Service
September 9, 2025

The ordering process was fast and easy.Once again Tire Rack comes through.

Date of experience: August 30, 2025