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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I've been using Tire Rack for tires for the past 25years, witout ant issues. I remember ordering a set of Blizzak snowtires (Doing Minus Sizing) with alloy wheels online. After I had placed the order and with in 20 minutes a representative called to let me know that the package I selected would fit my car. I had locked for weeks for a set of alloy wheels that would look good on my car and I really wanted that set of Wheels. The representative heading select a new size package with the Blizzaks and the wheels I wanted. Others would have let the order go through and have the deal with them not fitting after the fact. Tire Rack's customer service is second the none!
I like the interface of the website and it takes you step by step in the ordering process. It was easy to order.
The customer experience has been absolutely unmatched, every single time I purchase from them. I don't understand why would anyone buy anywhere else. It's not like other places have better prices nor better service.
Tire was shipped extremely fast but left completely unsecured in my driveway all day. If I lived in a less austere neighborhood the tire would not have been there when I came home.
I had a problem with shipping I called customer service, my problem was resolved in a quick and professional manner i even got a gift card as an apology. I will be shopping here again and recommending to friends
Great customer service from their call center rep. Very knowledgeable.
I needed a full set of tires. Tire Rack made it easy to choose the right ones for my car.
Best prices available, super quick shipping. Good selection, for BMW, Mercedes, Porsche, weird sizes that nobody else carries. Good installers, lots of options.
The tires were shipped to my nearest Pep Boys before the store opened, and they were just left in the car park. Pep Boys weren't aware that the tires were there and had not brought them inside.
I don't have more to say but there are too many questions on this feed back. When someone is done with their order doing this is the last thing they want to do… so making it too long just erases their good will
Ordered blizzaks 3 winters ago. Ready for new ones. Clicked through and they're on their way. 3 mins or less.
Found what I needed. The sort should include an option for All Season tires. I didn't see it worded specifically. It should be the default.
Really like how easy it is to order tires and they are fast. They have the 3rd party installers where you need them and they cooperate with each other smoothly.
I did't want to get credit card after inputting my Paypay information for payment it still checked my credit and opened a My tire credit card
Easy to buy and install tires, I have had a good experience with tire rack
For the most part, always has a good selection of tire brands in stock. I've found that the tires I've received have been manufactured in the same year as my purchase, which I appreciate.
System seems slow. Also, the option to use Tire Rack installation did not show up when I used my home Zip Code.
The ordering process was fast and easy.Once again Tire Rack comes through.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

