Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Previously felt like after buying tires, I walk out wondering if I got a good deal.
Tire rack made it easy to do some research, prices seemed fair and the rest was easy.
This may change the way I buy tires in the future.
Was easy, would buy through you again
Awesome simple and super easy, plus I I know if I have a problem there customer service is on point to fix the issues and fast to get back to you. There site is super easy to get around and find all the product that you need a big selection.
I received my order within 15 hours from time of order.
Fast and excellent condition
Thanks
Easy web site to navigate. Called to verify I had the right wheels fir my car and received great customer service. I will order again and have recommend Tire Rack to several friends already.
Great and easy to purchase.
Good deal good deal good deal good deal god deal
Ordered online everything was great even tho I got my tires a day later then expected. But hey it was free delivery so I'm not complaining
Extremely easy website to navigate. Great experience
Ordered 4 tpm that were supposed to fit my vehicle and they did not. Returned them and it cost me 21.49 for shipping on items that weigh less than a 1 lbs what a ripoff.
Used Road Hazard for a tire that got busted on Tuesday of last week. Tire Rack had the replacement tire delivered by Thursday to a tire shop and I got it installed on Saturday. Went great and recommend them.
Called for price match with discount tire, but tire rack says they dont do that and no coupons
The instructions were pretty easy to figure out which tires I needed.
However, I did not receive the paperwork needed to then send out to another address.
Excellent price, product and suggested free delivery date.
Excellent price and suggested free delivery date.
Smooth Transaction. User Friendly Website!
Thanks
Tony
Smooth Transaction. User Friendly Website!
Thanks
Tony
My 3rd set of tires - jeep, truck, mini cooper S -(sparco rims too) - timely, accurate, affordable - consistent quality and good customer service - I will continue to use tire rack - they rock!
This is my 1st experience with Tire Rack. So far so good
This is my 1st experience with Tire Rack. So far so good
Tirerack made it easy to select the tire however i wish the prices were better.
Buy all my tires from tire rack. Even low profile tires are reasonably priced!
Great as always! This is my second time ordering this tire and the result have been great. This is by far the cheapest I can get this tire. Thanks
I buy a lot of tires due to track and autocross. I've purchased from many vendors. I believe Tire Rack provides the most comprehensive knowledge and service in the industry.
Easy to navigate, enjoyable interaction with chat.
Easy to navigate, enjoyable interaction with chat.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Anthony, thank you for giving us the opportunity to make this right when we reached out to you. We hope we have the opportunity to work with you again in the future.