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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,083 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Easy and felt good about purchase
August 17, 2021
Updated review

Previously felt like after buying tires, I walk out wondering if I got a good deal.
Tire rack made it easy to do some research, prices seemed fair and the rest was easy.
This may change the way I buy tires in the future.

Date of experience: August 16, 2021

Was easy, would buy through you again
August 11, 2021
Previous review

Was easy, would buy through you again

Date of experience: August 10, 2021
Pennsylvania
1 review
0 helpful votes
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Simple an easy shopping for tires
August 17, 2021
Updated review

Awesome simple and super easy, plus I I know if I have a problem there customer service is on point to fix the issues and fast to get back to you. There site is super easy to get around and find all the product that you need a big selection.

Date of experience: August 16, 2021

Awesome simple and super easy
August 11, 2021
Previous review

Awesome simple and super easy

Date of experience: August 10, 2021
Georgia
1 review
0 helpful votes
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Super fast shipping
August 17, 2021

I received my order within 15 hours from time of order.
Fast and excellent condition

Thanks

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
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First time buyer
August 17, 2021

Easy web site to navigate. Called to verify I had the right wheels fir my car and received great customer service. I will order again and have recommend Tire Rack to several friends already.

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
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Thankful
August 17, 2021
Updated review

Great and easy to purchase.
Good deal good deal good deal good deal god deal

Date of experience: August 16, 2021

Great and easy to purchase
August 11, 2021
Previous review

Great and easy to purchase

Date of experience: August 10, 2021
Texas
1 review
0 helpful votes
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Service
August 17, 2021

Ordered online everything was great even tho I got my tires a day later then expected. But hey it was free delivery so I'm not complaining

Date of experience: August 16, 2021
Massachusetts
1 review
0 helpful votes
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Excellent experience
August 17, 2021
Updated review

Extremely easy website to navigate. Great experience

Date of experience: August 16, 2021

Very easy website to navigate
August 11, 2021
Previous review

Very easy website to navigate

Date of experience: August 10, 2021
Missouri
1 review
0 helpful votes
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Tpm
September 16, 2021

Ordered 4 tpm that were supposed to fit my vehicle and they did not. Returned them and it cost me 21.49 for shipping on items that weigh less than a 1 lbs what a ripoff.

Date of experience: August 16, 2021
Albert K. — TireRack Rep
over a year old

Anthony, thank you for giving us the opportunity to make this right when we reached out to you. We hope we have the opportunity to work with you again in the future.

Virginia
1 review
0 helpful votes
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Replacement tire ordered
August 17, 2021

Used Road Hazard for a tire that got busted on Tuesday of last week. Tire Rack had the replacement tire delivered by Thursday to a tire shop and I got it installed on Saturday. Went great and recommend them.

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
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No price match
August 17, 2021

Called for price match with discount tire, but tire rack says they dont do that and no coupons

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
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The rebate process should be better.
August 17, 2021

The instructions were pretty easy to figure out which tires I needed.
However, I did not receive the paperwork needed to then send out to another address.

Date of experience: August 16, 2021
Michigan
1 review
0 helpful votes
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Front rotors for 2003 Envoy XL
September 16, 2021
Updated review

Excellent price, product and suggested free delivery date.

Date of experience: August 16, 2021

Excellent price and suggested free delivery date
August 10, 2021
Previous review

Excellent price and suggested free delivery date.

Date of experience: August 9, 2021
Florida
1 review
0 helpful votes
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Smooth Transaction. User Friendly Website!
Thanks
Tony

Date of experience: August 16, 2021

Smooth Transaction
August 10, 2021
Previous review

Smooth Transaction. User Friendly Website!
Thanks
Tony

Date of experience: August 10, 2021
Virginia
2 reviews
0 helpful votes
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Tire Rack is Tops
August 17, 2021

My 3rd set of tires - jeep, truck, mini cooper S -(sparco rims too) - timely, accurate, affordable - consistent quality and good customer service - I will continue to use tire rack - they rock!

Date of experience: August 16, 2021
Colorado
1 review
0 helpful votes
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Tire Rack rocks!
August 17, 2021
Updated review

This is my 1st experience with Tire Rack. So far so good

Date of experience: August 16, 2021

This is my 1st experience with Tire Rack
August 10, 2021
Previous review

This is my 1st experience with Tire Rack. So far so good

Date of experience: August 10, 2021
New York
1 review
0 helpful votes
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Tirerack made it easy to select the tire however i wish the prices were better.

Date of experience: August 16, 2021
California
1 review
0 helpful votes
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Great site!
August 17, 2021

Buy all my tires from tire rack. Even low profile tires are reasonably priced!

Date of experience: August 16, 2021
Georgia
1 review
0 helpful votes
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BMW Tire
August 17, 2021
Updated review

Great as always! This is my second time ordering this tire and the result have been great. This is by far the cheapest I can get this tire. Thanks

Date of experience: August 16, 2021

Great as always!
August 11, 2021
Previous review

Great as always!

Date of experience: August 10, 2021
Missouri
2 reviews
0 helpful votes
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I buy a lot of tires due to track and autocross. I've purchased from many vendors. I believe Tire Rack provides the most comprehensive knowledge and service in the industry.

Date of experience: August 16, 2021
Pennsylvania
1 review
0 helpful votes
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Very good experience
August 17, 2021
Updated review

Easy to navigate, enjoyable interaction with chat.

Date of experience: August 16, 2021

Easy to navigate, enjoyable interaction with chat
August 10, 2021
Previous review

Easy to navigate, enjoyable interaction with chat.

Date of experience: August 10, 2021