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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,714
shipping
28,678
quality
29,238
This company responds to reviews on average within 1 day

Instant Feedback

529,007 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Good Tires to Outrun the Fires
August 21, 2021
Updated review

Went online to buy tires shipped to me. Checked ratings, ordered tires and it was completed. No hassle, no delay. I really like the ratings. Gives the buyer the opportunity to look at the various categories and focus on those that are important. Delivery was spotty. I ordered 4 new tires. One was delivered on Tuesday, two were delivered on Thursday and the fourth was delivered on Friday.?

Date of experience: August 20, 2021

Went online to buy tires shipped to me
August 13, 2021
Previous review

Went online to buy tires shipped to me. Checked ratings, ordered tires and it was completed. No hassle, no delay. I really like the ratings. Gives the buyer the opportunity to look at the various categories and focus on those that are important.

Date of experience: August 13, 2021
Massachusetts
1 review
0 helpful votes
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Regular customer
August 21, 2021
Updated review

Very easy site navigation. Painless purchases. This site is the only place I get my tires

Date of experience: August 20, 2021

Very easy site navigation
January 18, 2020
Previous review

Very easy site navigation. Painless purchases

Date of experience: January 18, 2020
Illinois
2 reviews
0 helpful votes
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Jim's Tires
August 21, 2021
Updated review

Found what I needed and got quick delivery as promised

Date of experience: August 20, 2021

Found what I needed and got quick delivery
August 14, 2021
Previous review

Found what I needed and got quick delivery

Date of experience: August 14, 2021
California
1 review
0 helpful votes
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Great customer service
August 21, 2021

Great website and easy to navigate through. Prices are amazing as well

Date of experience: August 20, 2021
Mississippi
1 review
0 helpful votes
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Great experience!
August 21, 2021
Updated review

Good job from professional and genuinely helpful staff.

Date of experience: August 20, 2021

Great job...
August 13, 2021
Previous review

Great job... all done in just a few minutes.

Date of experience: August 13, 2021
Virginia
1 review
0 helpful votes
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Best Price Around
August 21, 2021
Updated review

Excellent price, in stock, shipped fast. Always a good experience.

Date of experience: August 20, 2021

Excellent prices and good selection
August 1, 2020
Previous review

Excellent prices and good selection.

Date of experience: August 1, 2020
Pennsylvania
2 reviews
0 helpful votes
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Every thing was nice and smooth. This is ordering made easy..

Date of experience: August 20, 2021

Every thing was nice and smooth..
August 14, 2021
Previous review

Every thing was nice and smooth. This is ordering made easy..

Date of experience: August 14, 2021
Florida
1 review
0 helpful votes
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Tires
August 21, 2021

Great price and fast shipping. Always buy my tires at the rack!

Date of experience: August 20, 2021
New York
1 review
0 helpful votes
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Love Tire Rack
August 21, 2021

It was a smooth, easy going transaction. Love the variety of tires I can choose from, fast shipping speed and the overall great customer service.

Date of experience: August 20, 2021
Virginia
1 review
0 helpful votes
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Delivered on time
August 20, 2021
Updated review

Simple and easy. The price was right. I shopped around local tire shops and online. Was a little skeptical but the reviews were positive. They delivered to my mechanics shop on time boom boda bamm great tires for a great price. I am rural mail carrier I go through alot of this now I know where to get the best deal.

Date of experience: August 20, 2021

Simple and easy
July 28, 2021
Previous review

Simple and easy.

Date of experience: July 28, 2021
West Virginia
1 review
0 helpful votes
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Ordered late Saturday recieved Wednesday afternoon.
August 20, 2021
Updated review

So far online has been quick and easy. I knew what I wanted.

Date of experience: August 20, 2021

So far online has been quick and easy
August 14, 2021
Previous review

So far online has been quick and easy.

Date of experience: August 14, 2021
California
2 reviews
0 helpful votes
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First time buying Sumitomo Tires...
August 20, 2021
Updated review

First time... yes...
Happy with estimated delivery time...
Satisfied with Tire Central for expedient installation... good team work...

Date of experience: August 20, 2021

First time...
August 14, 2021
Previous review

First time...

Date of experience: August 14, 2021
North Carolina
1 review
0 helpful votes
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The Best
August 20, 2021
Updated review

Very quick and easy I love the shopping experience and I love the fact that the Tire Rack representative reach out to let me know the tires I ordered where not recommended for my vehicle so he got me the right tires 205 45 17 Bridgestone Driveguard RFT and they are so comfortable and quiet would definitely buy again

Date of experience: August 20, 2021

Very quick and easy I love the shopping experience
August 11, 2021
Previous review

Very quick and easy I love the shopping experience

Date of experience: August 11, 2021
Mississippi
1 review
0 helpful votes
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Very easy and convenient
August 20, 2021

I will order all my tires from here. Very fast and convenient

Date of experience: August 20, 2021
Texas
1 review
0 helpful votes
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Like tire rack
August 20, 2021

We buy all our tires at tire rack. They are good tires at a good price. Ordering is easy to do on line and delivery is fast.

Date of experience: August 20, 2021
New York
1 review
0 helpful votes
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Tire rack makes buying tires easy
August 20, 2021
Updated review

Practically a one stop shop for tires and related information!

Date of experience: August 20, 2021

Practically a one stop shop for tires and related informatio...
August 13, 2021
Previous review

Practically a one stop shop for tires and related information!

Date of experience: August 13, 2021
Pennsylvania
2 reviews
0 helpful votes
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Great prices and quick delivery
August 20, 2021

Great prices and quick delivery
A1 service and the installer was great

Date of experience: August 20, 2021
Florida
1 review
0 helpful votes
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Shopping
September 19, 2021

I ordered the wrong tires for my BMW but kept them because I didn't want to go through the hassle of returning them.

Your phones were so damn busy that I had to wait too long

Date of experience: August 20, 2021
Albert K. — TireRack Rep
over a year old

Kenneth, we appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. We've sent you a direct message to get some additional order information from you.

Florida
1 review
0 helpful votes
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Exact match
August 20, 2021
Updated review

Easy process. I was concerned I couldn't get an exact match but I found it quickly online and ordering was quick and easy.

Date of experience: August 20, 2021

Easy process
August 14, 2021
Previous review

Easy process

Date of experience: August 14, 2021
Nevada
1 review
0 helpful votes
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Fantastic As Always
August 20, 2021

Local dealers said they did not have PSS in stock and could not get them due to COVID shutdown. TireRack had them in stock and was able to deliver them to me the next day.

Date of experience: August 20, 2021