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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great system, easy recommendations, great variety, it could come handy even more testing reports
Needed one tire due to damage. Dealer said they couldn't get it for two weeks. Tire Rack took order online on Saturday and delivered to the repair shop on Tuesday
Easy to use website and a great selection to choose from.
Easy to use website, great selection.
Went smooth and seamless. Transaction was easy and tires arrived quickly.
Glad your still around, haven't used in years but if the service now is like it was 14 yrs ago; I should be very happy again
Glad your still around, haven't used in years but if the service now is like it was 14 yrs ago; I should be very happy again
Ordered 4 tires and they were listed In Stock. Delivery was scheduled for Wednesday. Received 2 tires Wednesday and the other 2 Friday. Was a bit disappointed. Had planned on getting the tires put on Thursday or Friday at the latest for a weekend trip.
Quick, easy and a lot of information I didn't know about the tires.
Quick, easy and a lot of information I didn't know about the tires.
It was quick and easy. I have 26 inch chrome wheels on my truck and I haven't had to wash them since I put them on 3 days ago, before I was wiping them off daily, brake dust is not a issue anymore.
Quick and easy. Excellent inventory options. Thanks
Easy peasy. My sister needed new rims and tires and we got good looking rims w/ decent tires for a good price. I don't think I can complain.
The tires I want at the prices I like... thanks, TR!
Good so far! This is my second time. First time was great.
Good so far! This is my second time. First time was great.
Your website is laid out very well and items are easy to find. Lots of helpful information
My new tires have not been installed on my car yet so I cannot comment on anything regarding the quality of the product. Ordering and delivery from TireRack was fantastic.
Your website is laid out very well and items are easy to find. Lots of helpful information
Found what I needed quickly and they were priced fairly.
Found what I needed quickly and they were priced fairly.
No issues so far. Will update in 6 months when get back from overseas.
The site was very intuitive and it was very easy to select, compare, and research tires for my car, and to purchase as a guest. My credit card was declined the first two times due to a payment posting timeframe, but once it did a ship eta was provided. The ship company's ("ontrac") site was the source of my frustration. Their link stated arriving by 1530, their site and csr stated by 1700, and their courier who attempted delivery at 1736 on day 1 (i was gone after 1600 when i thought it was by 1530 after waiting all day) and 1727 on day 2 after waiting all day again. You don't need to sign for your packages, someone just needs to be home whenever they feel like showing up eventually. You don't pay for shipping at least, and you do get what you pay for
Easy to shop & purchase as a guest, and shipping eta provided
Happy with the tires I got just feel like the price is a little high, as well as tire rack said to deliver to them to Firestone when they can't even mount the size I ordered.
Best price & availability of a specific item that i've been shopping for. Thank you Tire Rack!
Best price & availability of a specific item that i've been shopping for. Thank you Tire Rack!
Always a good experience. The website was very to navigate.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Matthew, we appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. We've sent you a direct message to get some additional order information from you.