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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,709
shipping
28,673
quality
29,233
This company responds to reviews on average within 1 day

Instant Feedback

528,888 reviews

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Maine
1 review
0 helpful votes
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Easy peezy
September 13, 2025
Updated review

I have been getting my tires from tire rack for 15 years. It's the only place I get them from

Date of experience: September 3, 2025

Always easy and fair
May 15, 2025
Previous review

Quick service. No hassle. Easy to shop for what I want and informative.

Date of experience: September 5, 2023
Washington
1 review
0 helpful votes
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Always a consistent experience!
September 13, 2025

I've ordered direct from Tire Rack probably half a dozen times for my multiple vehicles. Website provides good feedback from the reviews and I've never had to call in but suspect that would be a good experience as well.

Date of experience: September 3, 2025
Maryland
1 review
0 helpful votes
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Easy to order and a large selection
September 13, 2025

I like the listing of the country that manufactured the tire.

Date of experience: September 3, 2025
Missouri
1 review
0 helpful votes
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Very easy and perfect fit.
September 13, 2025

Bought rotors and pads for a hard to get the right car parts for vehicle.

Date of experience: July 10, 2025
Connecticut
1 review
0 helpful votes
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Tire rack makes easy to find the best tire for your needs. They provide helpful test reports, have every major brand of tire, and tires for every purpose.

Date of experience: September 3, 2025
Michigan
1 review
0 helpful votes
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Your address autofill doesn't work.
September 13, 2025
Updated review

Previously I was able to use a drop down to populate the city and state and it was blacked out and unable to click on. This made the check out process needlessly long because I wasn't able to use drop down or type and address in.

Date of experience: September 3, 2025

Things went better for check out and billing this time
January 27, 2025
Previous review

My previous experience was a mess for checking out, the form had to keep resetting and resubmitting, was not ideal. Things went better today.

Date of experience: January 17, 2025
North Carolina
1 review
0 helpful votes
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First time Online ordering
September 13, 2025
Updated review

Tire Rack had lots of info to make a decision. Installation at Discount tires was seamless.

Date of experience: September 3, 2025

Lots of help picking tires
September 4, 2025
Previous review

Lots of help picking tires

Date of experience: August 25, 2025
Nebraska
1 review
0 helpful votes
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Awesome
September 13, 2025

Products ship quickly and arrive quickly. Easy to find the right tires.

Date of experience: September 3, 2025
North Carolina
1 review
0 helpful votes
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Great prices, but rules have changed.
September 13, 2025

I got the road hazard for my 2014 Porsche 911. The tire was damaged and it was covered. I was at Pep Boy's which is one of their recommended repair shops. However, even though they had the tire in stock, TireRack needed me to pay for the tire and they would reimburse me! It's their authorized tire repair place. They got the "beyond repair" from their own authorized tire shop, yet they still wanted me to pay and then reimburse me. The agency handling the claim sounded as if it was being done from an overseas location and communication wasn't good. It's the first time in over 20 years of using TireRack that I was disappointed. I've been using bulk places like Bjs and Sam's until now.
NOTE! If you have a sports car or car that doesn't come with a spare tire, if you even use the manufacturer's tire inflator sealant they automatically declare the tire "beyond repair" by Pep Boy's, even it's a simple plug in a repairable area! So rven though you can get a perfectly acceptable plug/patch, you still have to buy a $500+ tire where a $60 repair will work. I don't know if their other authorized places have this mandate. It's just seems like it geared to"make" buy a new tire.

Date of experience: December 6, 2024
Elise B. — TireRack Rep
7 months ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?

New York
1 review
0 helpful votes
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Easy to use and good prices
September 13, 2025

Very easy to use and prices are good. 2nd time ordering and hopefully goes as smoothly as the first.

Date of experience: September 3, 2025
North Carolina
1 review
0 helpful votes
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Site doesn't work when I'm using a VPN. Works fine with it off. I was able to select my preferred times, thanks to the ability to filter down to my best options. I'm not sure why a few tire installers aren't findable as Independent, when I know they can install third party tires.

Date of experience: September 3, 2025
Maryland
1 review
0 helpful votes
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Mostly good experience
September 13, 2025

I've ordered tires from the Tire Rack three times now. All were good experiences except I got a tire that would not balance in one order. I tried getting it rebalanced 3 times to no avail. This is not the fault of Tire Rack, but I was unable to get the tire replaced locally because no local store handled that brand (Vredestein). I ended up putting it on a back wheel and put up with it until I was ready for a new set and did not purchase that brand again.

Date of experience: October 3, 2020
Elise B. — TireRack Rep
7 months ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?

Pennsylvania
2 reviews
19 helpful votes
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Selecting address too complicated
September 13, 2025
Updated review

Selecting a shipping address seems to favor going to a TireRack installer. Takes too many steps to get to s saved address.

Date of experience: September 3, 2025

Only issue was you said these tires were out of stock...
March 23, 2023
Previous review

Only issue was you said these tires were out of stock but after talking to you it appears that only the closest wharehouses were out of stock and you did have them. That was confusing.

Date of experience: March 23, 2023
New Jersey
1 review
0 helpful votes
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Tire purchase
September 13, 2025

Great experience with my other purchases. I also love the tires I have previously purchased. No issues.

Date of experience: September 3, 2025
Wisconsin
1 review
0 helpful votes
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Re: Tire purchases
September 13, 2025

Purchased these same tires 3-4 times now from you, along with others as well.

Date of experience: September 3, 2025
Tennessee
1 review
0 helpful votes
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I've ordered many types of tires for many vehicles from tirerack and have never been disappointed.

Date of experience: May 1, 2025
New York
2 reviews
0 helpful votes
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All around outstanding experience.
September 13, 2025
Updated review

Website is super easy to navigate. Prices are outstanding comparative to any other dealer. I could find. Delivery in one day!

Date of experience: September 3, 2025

The site is very easy to navigate and I had no issues...
June 24, 2023
Previous review

The site is very easy to navigate and I had no issues with the checkout process.

Date of experience: June 24, 2023
New York
1 review
0 helpful votes
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2 Goodyear assurance tires
September 13, 2025
Updated review

Slight delay but immediately emailed to notify me. Overall excellent experience

Date of experience: September 3, 2025

Very efficient
September 4, 2025
Previous review

Very efficient. Hope for quick delivery

Date of experience: August 25, 2025
New Mexico
1 review
0 helpful votes
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Quick shipping with a competetive price.
September 13, 2025

Live in a rural area of the rockies and bought a replacement tire that was shipped and received at our home in two days! Excellent!

Date of experience: September 9, 2025
New York
1 review
0 helpful votes
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Not, do smooth anymore
September 13, 2025

The placing order get more and more annoying overtime. It's not simplifying and time. Looping through same questions and typing same things its frustrating.

Date of experience: September 3, 2025