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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Excellent service! Fast shipping! However, Only had UPS as shipping option very $$$. Wished they used USPS.
You are great - phenomenal. My primary credit card company (Citi), however, was unacceptable as it attempted to handle my purchase from you - it gave me a sketchy looking pop up asking for SS# information. That's a non-starter. So I used PayPal.
You are great. My primary credit card (Citi) is unacceptable - gives me a sketchy looking pop up asking for SS# information. That's a non-starter.
Quick and easy, as always. Outstanding service throughout the entire process, from sale to delivery.
Very Positive. Online ordering was easy. Pickup was easy. Rebate process was easy. My 4th time ordering from Tirerack.
Shipping was fast I received 3 tires the following day from ordering and the 4th tire on monday (don't deliver on weekends). Financing is also a great option on their website.
Phone were busy. Held for over 8 minutes and completed on line.
Phone were busy. Held for over 8 minutes and completed on line.
Great selection and a very easy order process. Delivery was fast and installation prices were as advertised
Gus is awesome, gave me great invites to what I was looking for. Had tires mounted and my truck rides so nice and smooth. Thank You Gus, had I choose the other tires I was looking at I don't believe I would have been satisfied.
My tires only had 20k miles on them. One got a nail on the edge of the tread. Tucker was very helpful in my decision making process between having one tire shaved or replacing all four.
I was able to find what I wanted, but had a difficult time returning to a previous screen to double check things.
I was able to find what I wanted, but had a difficult time returning to a previous screen to double check things.
Good selection of hard to find tires, in these days of government corruption and illegitimate presidents, scarcity is a real thing that has come to America. Tire Rack seems to have overcome this malady.
Good selection of hard to find tires
I have absolutely NO complaints when it comes to Tire Rack. I've been getting my whole family's tires through them for years.
All good, needed new tires and they're good, no problem driving in the rain now
Been buying tires here for 10 years now with no trouble.
User friendly website was easy to make my decision and purchase which was followed up by quick delivery to my garage for installation. This was my second purchase of full set of four tires and will continue to use Tire Rack in the future.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

