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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,368 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Tire Rack
August 25, 2021

Easy to use the website pain and simple didn't have to call customer service since it was easy.

Date of experience: August 25, 2021
Puerto Rico
1 review
0 helpful votes
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BFG KO2
August 25, 2021
Updated review

Excellent service! Fast shipping! However, Only had UPS as shipping option very $$$. Wished they used USPS.

Date of experience: August 25, 2021

Great so far!
August 19, 2021
Previous review

Great so far!

Date of experience: August 19, 2021
Rhode Island
1 review
0 helpful votes
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I can not imagine a better experience from TireRack
August 25, 2021
Updated review

You are great - phenomenal. My primary credit card company (Citi), however, was unacceptable as it attempted to handle my purchase from you - it gave me a sketchy looking pop up asking for SS# information. That's a non-starter. So I used PayPal.

Date of experience: August 25, 2021

You are great
August 19, 2021
Previous review

You are great. My primary credit card (Citi) is unacceptable - gives me a sketchy looking pop up asking for SS# information. That's a non-starter.

Date of experience: August 19, 2021
Indiana
1 review
0 helpful votes
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Over 20 years of OUTSTANDING service
August 25, 2021
Updated review

Quick and easy, as always. Outstanding service throughout the entire process, from sale to delivery.

Date of experience: August 25, 2021

Easy and Friendly
August 19, 2021
Previous review

Easy and Friendly - like always

Date of experience: August 19, 2021
Pennsylvania
1 review
0 helpful votes
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Michelin tires
August 25, 2021

Very Positive. Online ordering was easy. Pickup was easy. Rebate process was easy. My 4th time ordering from Tirerack.

Date of experience: August 25, 2021
California
1 review
0 helpful votes
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Shipping time
August 25, 2021
Updated review

Shipping was fast I received 3 tires the following day from ordering and the 4th tire on monday (don't deliver on weekends). Financing is also a great option on their website.

Date of experience: August 25, 2021

Amazing selection
August 19, 2021
Previous review

Amazing selection

Date of experience: August 19, 2021
Florida
1 review
0 helpful votes
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Phone were busy. Held for over 8 minutes and completed on line.

Date of experience: August 25, 2021

Phone were busy..
August 19, 2021
Previous review

Phone were busy. Held for over 8 minutes and completed on line.

Date of experience: August 19, 2021
Maryland
1 review
0 helpful votes
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Fast and easy
August 25, 2021

Great selection and a very easy order process. Delivery was fast and installation prices were as advertised

Date of experience: August 25, 2021
Ohio
1 review
0 helpful votes
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Tires yeehaw
August 25, 2021

Got some continentals, love these bad boys! Highly recommend.

Date of experience: August 25, 2021
Mali
1 review
0 helpful votes
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Great!
August 25, 2021

Always a great experience with TR! I purchased from Tire Rack in the past and had a good experience. I will continue to use them for my tire needs.

Date of experience: August 25, 2021
New York
1 review
0 helpful votes
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Thanks
August 25, 2021

All went well. I received a great product for a good price.

Date of experience: August 25, 2021
California
1 review
0 helpful votes
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Firestone tires
August 25, 2021

Gus is awesome, gave me great invites to what I was looking for. Had tires mounted and my truck rides so nice and smooth. Thank You Gus, had I choose the other tires I was looking at I don't believe I would have been satisfied.

Date of experience: August 25, 2021
Ohio
1 review
0 helpful votes
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Undecided
August 25, 2021

My tires only had 20k miles on them. One got a nail on the edge of the tread. Tucker was very helpful in my decision making process between having one tire shaved or replacing all four.

Date of experience: August 25, 2021
Illinois
1 review
0 helpful votes
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Dfassf
August 25, 2021
Updated review

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Date of experience: August 25, 2021

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August 18, 2021
Previous review

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Date of experience: August 18, 2021
Delaware
1 review
0 helpful votes
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Great experience overall
August 25, 2021
Updated review

I was able to find what I wanted, but had a difficult time returning to a previous screen to double check things.

Date of experience: August 25, 2021

I was able to find what I wanted, but had a difficult...
August 19, 2021
Previous review

I was able to find what I wanted, but had a difficult time returning to a previous screen to double check things.

Date of experience: August 19, 2021
Wisconsin
1 review
0 helpful votes
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Good tires delivered very quickly
August 25, 2021
Updated review

Good selection of hard to find tires, in these days of government corruption and illegitimate presidents, scarcity is a real thing that has come to America. Tire Rack seems to have overcome this malady.

Date of experience: August 25, 2021

Good selection of hard to find tires
August 19, 2021
Previous review

Good selection of hard to find tires

Date of experience: August 19, 2021
New Jersey
2 reviews
0 helpful votes
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Satisfaction as usual.
August 25, 2021

I have absolutely NO complaints when it comes to Tire Rack. I've been getting my whole family's tires through them for years.

Date of experience: August 25, 2021
New York
1 review
0 helpful votes
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Happy customer
August 25, 2021

All good, needed new tires and they're good, no problem driving in the rain now

Date of experience: August 25, 2021
California
1 review
0 helpful votes
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Return customer
August 25, 2021

Been buying tires here for 10 years now with no trouble.

Date of experience: August 25, 2021
Illinois
1 review
0 helpful votes
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Online Tire Purchase
August 25, 2021

User friendly website was easy to make my decision and purchase which was followed up by quick delivery to my garage for installation. This was my second purchase of full set of four tires and will continue to use Tire Rack in the future.

Date of experience: August 25, 2021