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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Good service - ordered tires, hired installer all done in my own driveway!
Hit a piece of debris on the highway on a Sunday afternoon. I was in need of all new tires anyways so I ordered a set at 4:45 that day from tire rack. To my surprise, they were delivered to my mechanic before noon on the next day. Had them on my truck before I left work.
Very good pricing and very good website. Ease of using the site is a major reason I choose Tire Rack. I find most Tire Stores to be dishonest in how they treat the customer... I will not let such stores touch my vehicle but I will allow them to mount the tires on wheels I bring them.
Very good pricing and very good website
Very easy, great confirmation of right tire(s). Putt in three vehicle selected OEM and done
Very easy, great confirmation of right tire(s)
Great service. Fast pickup. Great price. Excellent
Short and sweet. I was able to shop many brands and pick what I wanted. They were delivered in about 22 hours I have bought a lot of tires and never was this happy.
This is the second time I've used Tire Rack to buy tires for the same vehicle (which it's tires must be an odd size to keep on hand because no local shops seem to stock them)? Website is easy to navigate, can shop by vehicle or size of tire, I knew what I needed, however seemed like there was help available (which I wouldn't have hesitated to ask if I needed to), I had my local Costco mount them. Most impressed with how quickly the tires arrived (two days both times)!
Everything worked great, except for the online scheduling appointment feature. I could never get that to work.
Everything worked great, except for the scheduling appointment feature. I could never get that to work.
Awesome 5 stars on service I do believe I will purchase from them again later I need to get new tires
Your chat line didn't work. It wouldn't let me type more than about 20 characters.
Your phone line was busy busy busy.
Your chat line didn't work. It wouldn't let me type more than about 20 characters.
Your phone line was busy busy busy.
Had the tires I needed in stock and delivered the next day to Tire Racks recommended installer. Not only was the buying experience excellent so was the installation.
Great experience for my first time ordering and fast delivery
Very nice, appreciate the convenience. Will recommend to others.
As usual TireRack website is easy to use and very informative. My tires arrived less than 24 hours after being ordered.
As usual TireRack website is easy to use and very informative.
Excellent as always. Order as described. Very fast. TPMS question resolved by email with lightning speed.
Finding the exact tire size for my vehicle was made easy.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

