Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,727
shipping
28,691
quality
29,251
This company responds to reviews on average within 1 day

Instant Feedback

529,162 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Juan F.
Unfollow Juan F.
Share Review
Report Review

A++
August 26, 2021
Updated review

Easy to order and fast shipping, fast response when ordering

Date of experience: August 26, 2021

Easy to order
August 20, 2021
Previous review

Easy to order

Date of experience: August 19, 2021
Massachusetts
1 review
0 helpful votes
Follow Ryan U.
Unfollow Ryan U.
Share Review
Report Review

Fast & Cheap
August 26, 2021

I found the tires that I wanted; they were on sale and quickly delivered to the dealership that was swapping the tires.
Couldn't ask for a better experience buying tires online.

Date of experience: August 26, 2021
District of Columbia
1 review
0 helpful votes
Follow Justin Z.
Unfollow Justin Z.
Share Review
Report Review

Wiper Blades for Model S
August 26, 2021
Updated review

Found what I needed. Quick and painless experience. Very pleased!

Date of experience: August 26, 2021

Found what I needed
August 20, 2021
Previous review

Found what I needed. Quick and painless experience.

Date of experience: August 20, 2021
Arizona
1 review
0 helpful votes
Follow Tawny F.
Unfollow Tawny F.
Share Review
Report Review

Everything is simple and wide variety of tires to choose from

Date of experience: August 26, 2021
New York
1 review
0 helpful votes
Follow Ziggy F.
Unfollow Ziggy F.
Share Review
Report Review

Tireracks website is very easy to navigate and find the tires/wheels your looking for! From being able to see a demo of any wheels on your own car & being able to see honest reviews on their items, they surely earned me return customer of theirs. The incredibly fast free shippin, they provide, blows my mind sometimes! One day delivery on a whole 4 set of wheels! Came so early during the day, that it was already on my doorstep by the time i woke up!

Date of experience: August 26, 2021
Colorado
1 review
0 helpful votes
Follow Drew B.
Unfollow Drew B.
Share Review
Report Review

Super easy
August 26, 2021
Updated review

I Love TireRack, always fast and easy! Best website features and local pickup makes it a breeze.

Date of experience: August 26, 2021

Love TireRack!
August 20, 2021
Previous review

Love TireRack!

Date of experience: August 20, 2021
Washington
1 review
0 helpful votes
Follow Timothy B.
Unfollow Timothy B.
Share Review
Report Review

Awesome!
August 26, 2021

Great prices, easy website to navigate, and fast delivery.

Date of experience: August 26, 2021
North Carolina
1 review
0 helpful votes
Follow MICHAEL F.
Unfollow MICHAEL F.
Share Review
Report Review

Tire wheel package
August 26, 2021

Have not checked fitment yet but order has arrived in 3 separate deliveries.

Date of experience: August 26, 2021
Louisiana
1 review
0 helpful votes
Follow Fred G.
Unfollow Fred G.
Share Review
Report Review

Happy Not Happy
September 25, 2021

The website stock vs what actually in stock may vary beware. It's best to get on chat prior to order to make sure they are in stock before placing order or you will have to wait on cancelation to reflect on CC. I had to wait 24hrs for credit back then verified over chat a different tire was in stock. Then Tire Rack shined. Shipping was fast fast. Received quickly good price, good product, great communication.

Date of experience: August 26, 2021
Delaware
2 reviews
0 helpful votes
Follow CARLIN Q.
Unfollow CARLIN Q.
Share Review
Report Review

Great as always!
August 26, 2021

We have used Tire Rack a few times in the past, and they continue to provide excellent service. We will continue to use them for the foreseeable future! Thanks, Tire Rack!

Date of experience: August 26, 2021
Illinois
1 review
0 helpful votes
Follow Alan O.
Unfollow Alan O.
Share Review
Report Review

So far so good
August 26, 2021

I love this website. The reviews are Extremely helpful in the decision making. And I love how fast the shipping is I the shipping is I got my's hires the very next day

Date of experience: August 26, 2021
Florida
1 review
0 helpful votes
Follow Justin E.
Unfollow Justin E.
Share Review
Report Review

Fast service good price
August 26, 2021

Tires came quick. Were in stock and cheaper than the local tire store.

Date of experience: August 26, 2021
Virginia
1 review
0 helpful votes
Follow Blair S.
Unfollow Blair S.
Share Review
Report Review

Sds
August 26, 2021

Sessgshshahshshahahaahahajahajasjhsshshsjdjdsjsjshahagwjshsjsshjsjsjjshsh

Date of experience: August 26, 2021
New Mexico
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

Simple jeep tires.
August 26, 2021
Updated review

Real smooth and simple process. Tons of tires to choose from and the price was right.

Date of experience: August 26, 2021

Easy to use website
August 20, 2021
Previous review

Easy to use website. Thanks!

Date of experience: August 19, 2021
Illinois
1 review
0 helpful votes
Follow Henry J.
Unfollow Henry J.
Share Review
Report Review

Website search insufficient.
August 26, 2021

I was buying windshield wipers from Tire Rack for years, same model. This time it was not there! I found my wipers though other website available from Tire Rack.

Date of experience: August 26, 2021
North Carolina
1 review
0 helpful votes
Follow Claire Z.
Unfollow Claire Z.
Share Review
Report Review

Great service
August 26, 2021

I have been shopping around for 2 months for tires, and tire rack was the best deal I found

Date of experience: August 26, 2021
Texas
1 review
0 helpful votes
Follow James H.
Unfollow James H.
Share Review
Report Review

Perfect
August 26, 2021

Hard to find and you had them in stock. Super fast shipping and awesome price.

Date of experience: August 26, 2021
Delaware
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

My purchase experience was great and I choose a local installer that was a preferred provider with ease.

I was able to book the install over the phone for Tuesday afternoon@ 3:30, but when I got there they told my it was on their books for Wednesday@4. I was frustrated, but came back Wednesday@ 4. When I got there Wednesday 10 minutes early the installer took my keys and by 4:15 I could see my car on the lift. Then I started to wait and wait and wait. The shop closed at 6pm, and at 6:15 my car was still up on the lift with no tires. They came out an told me not to worry the tech was still there and would finish my car before he went home. At 6:45 they had my car down and gave me my keys back.

The recommended location was convenient in location but seemed very dysfunctional.

Date of experience: August 26, 2021
Pennsylvania
1 review
0 helpful votes
Follow SAMANTHA E.
Unfollow SAMANTHA E.
Share Review
Report Review

Great prices and fast delivery
August 26, 2021
Updated review

Been buying from Tire rack for many years. Great prices, very fast shipping.

Date of experience: August 26, 2021

Been buying from Tire rack for many years
November 10, 2019
Previous review

Been buying from Tire rack for many years. Great prices, very fast shipping.

Date of experience: November 10, 2019
Iowa
1 review
0 helpful votes
Follow Amanda T.
Unfollow Amanda T.
Share Review
Report Review

Tires Tires Tires
August 26, 2021

Very good experience. Orders came in a timely manner and the help desk was super helpful.

Date of experience: August 26, 2021