Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,875 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Chad J.
Unfollow Chad J.
Share Review
Report Review

Great shopping experience!
September 1, 2021
Updated review

Easy to use website and it's great to read reviews.

Date of experience: September 1, 2021

Easy to use website and it's great to read reviews
June 4, 2020
Previous review

Easy to use website and it's great to read reviews.

Date of experience: June 4, 2020
California
1 review
0 helpful votes
Follow Dominic R.
Unfollow Dominic R.
Share Review
Report Review

DPinErie
September 1, 2021

All went very good with delivery and install. Tires perfect.

Date of experience: September 1, 2021
South Carolina
1 review
0 helpful votes
Follow Craig W.
Unfollow Craig W.
Share Review
Report Review

Great experience
September 1, 2021

First choice items in-stock and delivered next day. What more can you ask for?

Date of experience: September 1, 2021
Kansas
1 review
0 helpful votes
Follow Preston N.
Unfollow Preston N.
Share Review
Report Review

BFG a/t
September 1, 2021

Low priced and received them fast. Everything went smooth

Date of experience: September 1, 2021
Pennsylvania
1 review
0 helpful votes
Follow Landon T.
Unfollow Landon T.
Share Review
Report Review

Fast!
September 1, 2021

Shopping experience was very straight-forward and had my tires picked in under 5 minutes. Shipping was incredibly fast (1 day) and no additional costs.

Date of experience: September 1, 2021
Texas
2 reviews
0 helpful votes
Follow James V.
Unfollow James V.
Share Review
Report Review

Good and Fast!
September 1, 2021

I'm always amazed at how quickly TireRack is able to get my tires to me! And the tires are in great condition time and again.

Date of experience: September 1, 2021
Ohio
1 review
0 helpful votes
Follow Dean E.
Unfollow Dean E.
Share Review
Report Review

Easy to use
September 1, 2021

Easy to look up tire options and make a decision. The feedback from people give about the different tires is useful as well.

Date of experience: September 1, 2021
Utah
1 review
0 helpful votes
Follow Craig A.
Unfollow Craig A.
Share Review
Report Review

Website makes it so easy to order
September 1, 2021

Have previously purchased snow tires for three other vehicles. Website is easy to navigate and tires were delivered in a timely manner.

Date of experience: September 1, 2021
Alabama
1 review
0 helpful votes
Follow Diane C.
Unfollow Diane C.
Share Review
Report Review

Superb Delivery
September 1, 2021
Updated review

My delivery was faster than my appointment time and my appointment time was within 2 business days of receiving tires. This was only because of weekend approaching. The price was same as corporate pricing and I guarantee they arrived sooner than any other corporate would have sent them.

Date of experience: September 1, 2021

Many options
August 26, 2021
Previous review

Many options

Date of experience: August 26, 2021
Ohio
1 review
0 helpful votes
Follow Doug G.
Unfollow Doug G.
Share Review
Report Review

Great Service
September 1, 2021
Updated review

Good! They had the tires I wanted and shipped them quickly.

Date of experience: September 1, 2021

Good...
October 24, 2019
Previous review

Good...

Date of experience: October 24, 2019
Virginia
1 review
0 helpful votes
Follow Darrell U.
Unfollow Darrell U.
Share Review
Report Review

Review 9/1/2021
September 1, 2021
Updated review

Website very easy to use with good selection and value.

Date of experience: September 1, 2021

Website very easy to use
August 26, 2021
Previous review

Website very easy to use.

Date of experience: August 26, 2021
Minnesota
1 review
0 helpful votes
Follow Aaron G.
Unfollow Aaron G.
Share Review
Report Review

Easy as can be
September 1, 2021

Quick and easy. Recommended from a friend. Had great selection.

Date of experience: September 1, 2021
Illinois
1 review
0 helpful votes
Follow Miguel N.
Unfollow Miguel N.
Share Review
Report Review

Super easy and simple.
September 1, 2021

I ordered the exact tires I wanted and they arrived the next day and I called the installer and they had them on a couple days later since they're understaffed with covid. But it was all very easy.

Date of experience: September 1, 2021
New Jersey
1 review
0 helpful votes
Follow Fitz X.
Unfollow Fitz X.
Share Review
Report Review

Awesome Website & Delivery Time
September 1, 2021
Updated review

Great website. Easy to navigate. Information readily available. Great response and delivery time.

Date of experience: September 1, 2021

Great website
August 26, 2021
Previous review

Great website. Easy to navigate. Information readily available

Date of experience: August 26, 2021
North Carolina
1 review
0 helpful votes
Follow CARLOS G.
Unfollow CARLOS G.
Share Review
Report Review

Great Experience
September 1, 2021

The experience was Flawless and very much simple. Nice

Date of experience: September 1, 2021
Georgia
1 review
0 helpful votes
Follow Kayleigh M.
Unfollow Kayleigh M.
Share Review
Report Review

Great Experience Overall
September 1, 2021

The experience of getting new wheels and tires was great. Tirerack made it simple, I love how you can see the wheels on your car before buying, and that the packages made sure that the wheels and tires would be compatible. The prices were reasonable and the delivery was way faster than I could have imagined. Tirerack also teams up with local shops incase you need someone to put your new tires on the car.

Date of experience: September 1, 2021
California
1 review
0 helpful votes
Follow Sean O.
Unfollow Sean O.
Share Review
Report Review

Review Order button a little slow to respond
October 1, 2021
Updated review

When I click review order, it takes a little too long and no response from the browser. Then I clicked it again and it logged me out. Google Chrome 92. 0. 4515. 159 on MacOS.

Date of experience: September 1, 2021

When I click review order, it takes a little too long...
August 26, 2021
Previous review

When I click review order, it takes a little too long and no response from the browser. Then I clicked it again and it logged me out. Google Chrome 92. 0. 4515. 159 on MacOS.

Date of experience: August 25, 2021
Massachusetts
1 review
0 helpful votes
Follow Harrison Y.
Unfollow Harrison Y.
Share Review
Report Review

2 Bundles in 2 Days ;)
September 1, 2021
Updated review

Over the years Tirerack is the source for tires, seamless order and delivery. Although we predominately lease our vehicles, purchasing snow tires or a very occasional damaged tire replacement Tirerack is the one who gets our business. Most recent purchase of OEM replacement tires was a lease purchase as the market has dictated the only viable option due to lack of new vehicles and inflated new car prices.

Date of experience: September 1, 2021

Over the years Tirerack is the source for tires, seamless...
August 26, 2021
Previous review

Over the years Tirerack is the source for tires, seamless order and delivery. Although we predominately lease our vehicles, purchasing snow tires or a very occasional damaged tire replacement Tirerack is the one who gets our business. Most recent purchase of OEM replacement tires was a lease purchase as the market has dictated the only viable option due to lack of new vehicles and inflated new car prices.

Date of experience: August 26, 2021
California
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

Amazing
September 1, 2021

Fit just right for my 2017 bmw 530i and was a great product just wish it had the sliding clips

Date of experience: September 1, 2021
New Hampshire
1 review
0 helpful votes
Follow Noey F.
Unfollow Noey F.
Share Review
Report Review

Simple and quick
September 1, 2021

They said they'd deliver the next day, and they did!

Called my auto shop ahead of time to let them know I would place an order on TireRack for tires and needed them installed.

Worked out just fine and simple!

Date of experience: September 1, 2021